Nord Labs Gaming Reviews 306

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the improved comfort and extended battery life provided by the products, making their VR sessions more enjoyable and longer-lasting. The user experience is generally positive, with people finding the accessories easy to fit and use, enhancing their overall VR experience. However, some people were dissatisfied with the product quality and delivery service, noting issues like products not working as advertised, batteries overheating, or items arriving damaged or not at all. There are also concerns about the company's business practices, with some customers reporting difficulties with customer support and express shipping not delivering faster.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with some customers praising the comfort, ease of use, and... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers praising the product's comfort,... See more

User experience

People report positive experiences with user experience, with many finding the strap comfortable, easy to... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some experiencing significant issues such as items... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The comfort strap is definitely better than the original (what looked like some sort of undergarment strap), has greater battery life - that is a must. Also, the prescription lenses are a great idea f... See more

Rated 4 out of 5 stars

I can say as a person who is always looking to benefit on gadgets that can be used more than just one thing like playing games. I really use this most as a production gear to work and I have used it a... See more

Rated 4 out of 5 stars

As advertised, the extra weight of having the battery pack does afford a more comfortable experience. The shipping time was not too bad, however better packaging is needed. The box it came in was crus... See more

Rated 3 out of 5 stars

first I was very satisfy with the unit, very comfortable, but after finding out that the battery did not last as advertise ( no more than 1 hrs and half). I was requested to submit picture with date a... See more

Company replied


Company details

  1. Computer and Accessories Store

Written by the company

Since 2018, Nord Labs Gaming has been trusted & reliable as the go-to VR accessory brand.


Contact info

3.7

Average

TrustScore 3.5 out of 5

306 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 46% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

I like the products I got from them,

I like the products I got from them,
Comfortable,
Modular,
Easy to use,
Provides a more lengthy vr session.

Glad I got the items.

Thanks.

P.s I don't remember the exact date on hand when I got them, so please ignore the date provided for the review.

October 20, 2024
Unprompted review
Rated 4 out of 5 stars

Everything you need, has room for improvement

Everything you need for a power bank headstrap. It's a comfortable fit, easy adjustment and ergonomic. The only downsides are on medium brightness the power pack itself only lasts 2 hours and the strap can sometimes fall out of the slot you put it in. Other than that it's a pretty good product. 7/10

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

Nordquest does it right!!!

I absolutely LOVE my nordquest head strap system with the battery built in!!! I had another aftermarket head strap and was using a yoke style extra battery on my neck but saw the Nordquest setup and thought I would give it a try. It is SO comfortable and well balanced you don’t feel any extra weight. I love being able to play now for hours! Nordquest also sells a VR headset hard shell carring case that it all fits into perfectly. I am so happy with the products.

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

So far it has been great

So far it has been great, the comfort strap with battery has done exactly as it has promised- extended play time and it has also balanced the weight. AND the price was OK. Hopefully it lasts a couple of years

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

Can not complain about service

Package arrived exactly as they predicted,
No waiting around for to long, fast dispatch.
Headstrap battery is comfortable and very durable. Can’t complain. If I needed another I’d buy it from Nord

August 2, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible customer service And…

Horrible customer service And products. Charging stand didn’t last a month. Wouldn’t refund my money with postage because my disability prevented me from using the headset (didn’t know at time of purchase) so they wanted me to pay shipping which was much more than the refund I would’ve gotten so I had to bite the bullet. Didn’t even try returning the charging dock.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Bravo

I had my doubts about purchasing prescription Lens and fitting them in my Quest 3 but the whole experience from Ordering, updates, delivery and fitting were a breeze.
Very pleased with my purchase and no longer have to wear my specs using the Quest 3

Thank you 🙏

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Quest3 comfort Strap with battery works…

Quest3 comfort Strap with battery works very well. When initall i though i had an issue the company communication was really good and very fast responce. (BTW ended up there was no problem with the kit supplied).
I will buy from them going forward.

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered a nord quest 3 docking station

Ordered a nord quest 3 docking station. Great quality, great piece of equipment especially the rechargeable usb adaptions you add to the battery’s for the controller, great price, fast shipping. Looks nice also when it’s all on charge with the led lights

July 13, 2024
Unprompted review

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