I originally purchased a RedRevive Therapy wand in June of 2025. It worked well for 3 months until the wand wouldn’t work anymore. Since then I’ve gotten 2 replacement wands. Neither one worked when I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was very sceptical about the Over Knee Massager however when you’re in pain you try anything. I don’t know if it’s psychosomatic or not but from daily use of 2 x 10 minutes I went from walking dow... See more
Company replied
The service was very quick, efficient and reliable and Roxanna, the customer advisor, even checked a day later whether everything was ok. Many thanks. I can’t yet say much about the insoles because... See more
Company replied
I have quite a few pairs of the shoe insoles now and they're certainly helping my feet. If they will ever 'correct' my bunions, well I don't as yet know, but I can now walk much further and pain-free,... See more
Company replied
Company details
Written by the company
Ursprünglich auf der Suche nach einer Lösung für die Knieprobleme von Familienmitgliedern gegründet, haben die Produkte von Norelie die Herzen der Menschen erobert und das Leben von Tausenden erleichtert. Diese Reise ist erst der Anfang. Jeden Tag arbeiten wir an neuen, spannenden Produkten und daran, unseren Service zu verbessern.
Contact info
United States
- info@norelie.de
- norelie.de
3.6
Average
598 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A wonderful team
A wonderful team, i ordered my insoles in the wrong size ... I was told Iwould get a new replacement. The phone call was extremely positive
August 14, 2024
Unprompted review
Reply from Norelie Deutschland
Hi,
Thank you so much for your kind words! We’re delighted to hear that you had a positive experience with our team and that your replacement insoles are on their way.
If you need any further assistance or have any other questions, please feel free to reach out. We’re here to help!
The person on the phone was very polite…
The person on the phone was very polite and helpful.
August 1, 2024
Unprompted review
Reply from Norelie Deutschland
Hi,
Thank you for your feedback! We're delighted to hear that you had a positive experience with our customer service team. If you need any further assistance, feel free to reach out. We’re here to help!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.