Mrs J .Townshend
Mrs J .Townshend
From first enquiry to final fitting Norfolk Stairlifts were helpful, friendly and efficient.I can't praise them enough.I would recommend to anyone.Thank you.
May 8, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
At Norfolk Stairlifts, we're passionate about helping people stay independent and safe in their own homes. Proudly serving Norfolk and Suffolk since 1998, we offer a wide range of high-quality stairlifts tailored to suit your needs and your home. With the largest stairlift showroom in Norfolk, you can try before you buy and get expert advice from our friendly, experienced team. Whether you’re looking for a straight, curved, or reconditioned stairlift, we’re here to help you find the perfect fit—with no pressure, just honest support.
Contact info
Unit 2, Ironside Way, Hingham, NR9 4LF, Norwich, United Kingdom
- 01953 850004
- sales@norfolkstairlifts.co.uk
- norfolkstairlifts.co.uk
3.8
Great
2 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The company and its engineers are helpfull and efficient
The company and its engineers are helpful and efficient and have never failed to get my stairlift up and running in 8 years of use
October 10, 2025
Unprompted review
Reply from Norfolk Stairlifts
Hello Sandra,
Thank you so much for taking the time to share this wonderful feedback! I am glad to hear that our engineers have consistently delivered the high level of service we pride ourselves on, and that you have trusted us for 8 years to keep you mobile. Your loyalty and kind words truly make our work all the more worthwhile. I will be sure to share your comments with team, they'll be delighted to hear them!
Sincerely,
Sam Scott
Managing Director
Norfolk Stairlifts
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.