Norman Reviews 

33
•
TrustScore 4.5 out of 5

4.4

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Company details

  1. Accounting Software Company

Written by the company

Norman is an AI Accountant for entrepreneurs. 6.000+ freelancers and small businesses automate invoicing, bookkeeping, payroll, and tax filing without leaving Claude, ChatGPT, and other AI agents. Norman can help you start a business, get paid, and manage multiple businesses from one place. Go from receipts and bank transactions to submitted tax returns in minutes.


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4.4

Excellent

TrustScore 4.5 out of 5

33 reviews

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4.4

All reviews

(33)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome team and problem solving product

The founder and head of product directly reached out to me and had calls with me, helping me onboard. They just gave a great offer. It seems like a very engaged team that really cares about your problem and helps de-bureaucratize German accounting, and makes taxes very easy for small businesses and entrepreneurs starting out.

It's just a really awesome team, really caring for their customers and making sure they achieve high quality. They've just been shipping update after update with really good impact that's just helping, each time making life easier. You're just not having to worry about your accounting and taxes and some tax submissions, etc.

October 26, 2026
Unprompted review
Rated 4 out of 5 stars

A great modern accounting tool with some room for improvement

As someone new to freelancing, Norman has helped me understand accounting requirements (you can just ask the AI which has all your context) and made the process itself really easy.

I have a pretty simple use case - just a few incomings and outgoings - so for my purposes the free plan is sufficient. I would consider the paid plan for tax filings but I haven't quite got there yet.

The invoice creation tool is great and creates professional looking invoices with all the necessary legal wording. I also like that I can sync my bank, so all I need to do is check and 'finalise' transactions. Though I have found that the auto categorisation of transactions and auto invoice linking doesn't always work. It's a minor issue though as these can be easily be done manually.

What was more frustrating is that at one point my bank account stopped syncing properly, which required some fiddling around to make it work again. Support were very fast to assist here though.

Norman seems pretty new so I guess these are just teething problems which they'll sort out soon. Overall I think it's got a lot of promise and I'll be sticking with the platform for now.

October 9, 2026
Unprompted review
Norman logo

Reply from Norman

Hi Tom, thank you for the detailed review! We’re glad Norman makes accounting easier as you start freelancing. Thanks for the notes on auto-categorization and bank sync. They are both major parts of our ongoing improvement work.

Rated 4 out of 5 stars

The service is good, the tech is a little wonky...

I would give 3.5 if I could.

Its a good service and very easily handles your VAT returns and corrections etc.

The tech itself though can be a little wonky but the support is A class, they respond to you in less than 5 minutes and you can have a detailed conversation with them about your issue.

October 5, 2026
Unprompted review
Rated 4 out of 5 stars

Great app, but it could be better!

The app is great, and the integrations are really helpful. AI automations are also really good, and would even be better if they could also suggest ways to improve tax efficiency or to optimize tax returns. But overall is a great app already!

October 1, 2026
Unprompted review
Norman logo

Reply from Norman

Hi Gioele, thanks for the feedback! Great idea, and good timing: we were just about to ship exactly this as part of Tax Autopilot update. It's live now. Check out Tax Autopilot under Taxes: it looks through your books for ways to lower your taxes and estimates what each one saves.

Rated 5 out of 5 stars

Glad I found Norman

I love that i don't have to go looking for someone to help with my tax and vat especially as it can be tiring.
Although I would love that Norman improve on the way it assigns categories using bank transactions because some categories tend to be assigned in the wrong one

October 1, 2026
Unprompted review
Norman logo

Reply from Norman

Ben, thank you! And thx for being honest.

Yes, categorization accuracy is smth we are constantly working on, and there is still a way to go. As an additional measure, we add more cross-validation to categorization by running it multiple times during the transaction lifecycle. First, when it arrives, we only have its name. We repeat the categorization once we have a document and there are details about the nature of the business transaction. Then we check the categories one more time during the Tax Autopilot run, when we prepare the tax reports.

Will keep working on it!

Rated 5 out of 5 stars

I've been filing my VAT returns with…

I've been filing my VAT returns with Norman for a couple of years now, and it's become an essential part of how I run my business. Invoicing feeds ZM filings, Qonto sync works seamlessly, so my transactions flow in without any manual effort. The AI helps with bookkeeping a lot and the pricing is very reasonable for what I get.

July 1, 2026
Unprompted review
Rated 4 out of 5 stars

Pleasant experience connecting Norman to my AI agents

In general I have a good experience. Being a technical person I value companies that focus on modern solutions and think outside of the box.

Their API and MCP make my experience using their software top because I can connect it to my AI workflows.

From time to time there are some technical issues (which is normal), but they do their best to solve them and their support responds instantly.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Let Norman Upgrade Your Experience

To whom it may concern,

I write this after just filing my taxes, easily and gracefully, through Norman’s services.

I was lucky enough to get led to Norman upon to moving to Berlin from the states.

Norman has made everything from keeping track of invoices and payments to filing my taxes easy and honestly enjoyable. Norman keeps everything clean, organized, professional, and easy-to-use.

On multiple occasions, I have been praised on the aesthetic of my invoices, thanks to Norman.

Creator and CEO, Peter Boyko, is a kind and brilliant man who has personally helped me with any question I’ve had along the way. He is someone you can really trust.

I highly recommend Norman.

Marie

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Before Norman accounting was just…

Before Norman accounting was just constant stress tbh

I was spending way too much time trying to figure out taxes, tracking expenses manually and always feeling like I’m missing something important (which is scary honestly)

Tried working with accountant but it was expensive + slow and I still had to be involved all the time

Norman just fixed it somehow

It’s like AI accountant that actually does things, not just explains. Invoices, expenses, tax stuff — everything kinda works by itself and it’s easy even if you don’t understand finance at all

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

My best tax-friend

Started using Norman for my regular annoying invoicing. It’s fast, easy and the invoices are beautiful (much better than my Word ones:))! Super friendly design and navigation! Now doing VAT filings with them. Maybe will do annuals as well, will see. Thank you for saving my time and nerves😄

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Made German accounting much easier than expected

I moved to Germany a few years ago and had basically no idea how local accounting and taxes work. As a small business owner, that was pretty stressful in the beginning. Norman helped a lot with getting things under control.
The tool is easy to use and doesn’t feel overwhelming, even if you don’t have an accounting background. I use it for invoicing, VAT, and quarterly reporting for my Gewerbe, and I can do all of that on my own now.
Support has also been very good. Whenever I had questions (especially about German tax details), I got quick and clear answers. Overall, it’s made accounting in Germany much less painful for me.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Nice tax service

Nice tax service. I’ve been a client of Norman since last year. Initially they started as a service to simplify taxes for small entrepreneurs in Germany, Kleinunternehmer or Freiberufler. The key feature is focusing on expats like myself. As a foreigner in Germany, it’s pretty hard for me to understand the process of registering, invoicing, and correct reporting of taxes and VAT. Norman helped me to get the things in order and keep track of my income and expenses, which is crucial to get the deductible from the tax office. Recently the developers started including new features targeting people who are both self-employed and have been regular employees. Norman incorporates the AI features too, which helps with parsing expense invoices. I find their prices reasonable.

February 1, 2025
Unprompted review
Norman logo

Reply from Norman

Alexey, hey,

Thank you!

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