Excellent service and very responsive…
Excellent service and very responsive and helpful members of staff. The property itself was very clean and comfortable, would highly recommend.
May 19, 2022
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
We help the short-stay community find a home away from home, with our main audience being working professionals and contractors, who are relocating. We also support clients who have been victims of flood-damaged homes by giving them a safe place to stay in the properties we operate and support people caught between moving when a house sale has fallen through.
Contact info
4.0
Great
3 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
perfect homestay for 4 in Leeds
Our family of 4 were new in Leeds but at the same time, in need for a place to stay outskirt of the city center before we can move in with our new home. We came across this 2 bedroom house on Airbnb and it was indeed a great decision!
We were so happy with the entire experience, the communication with agent was really good, clear and easy to follow. When we arrived, the apartment was exactly as described, if not better.. And we definitely enjoyed our 2 weeks stay at the Airbnb.
We’d highly recommend staying with Norman James as they delivers their words: help short-stay community to find a home away from home :)
May 19, 2022
Unprompted review
Perfect place to stay in Leicester! Great service, communication and accommodation!!
I was looking for somewhere to stay in the centre of Leicester and came across this really comfortable 1 bedroom apartment!
The entire experience from booking to arrival and throughout my stay felt like I had a concierge service...
The communication was really good, clear and easy to follow.
The apartment was exactly as described, if not better... Especially the mattresses were the best I've slept on in a long time!
I'd highly recommend staying with Norman James, the quality and service is completely worth it
May 17, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.