While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

My normest wallet is guaranteed for life - it has totally came apart and it’s almost a year old - can someone please contact me to get this replaced? I love the wallet, but need it replaced. 513-417-6... See more

Rated 1 out of 5 stars

The "Premium Leather" of my walnut brown AirTag wallet began peeling (delaminating) a few months into use. There is nobody to complain to, as the normest-store.com website no longer exists. The same w... See more

Rated 1 out of 5 stars

I bought a wallet from Normest in June 2023. Before the end of the year, the "leather" started to come off. Thought I'd contact them for a refund, but after reading about the experiences people had tr... See more

Rated 1 out of 5 stars

Don't buy anything from these crooks. Ordered December 14th, then on December 17th they told me my order had shipped and would arrive between December 29th and January 6th (already completely crazy).... See more

Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

348 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst Product and customer service

Firstly, their Aluminium Wallet product is a piece of crap! It's hard to take cards out of it, quite cumbersome. Secondly, it appears differently in color on their website compared to the actual product I received. Thirdly, their customer service is absolutely non-existent I believe, because I've been trying to contact them via email since past 3 weeks with no success. So, no way to return the product whatsoever! Very frustrating!!

June 7, 2023
Unprompted review
Rated 1 out of 5 stars

Cheap products

Cheap products. absolutly no qualitly. When you try to contact about a return they will not respond.
DO NOT ORDER FROM THIS COMPANY

June 1, 2023
Unprompted review
Rated 4 out of 5 stars

timely enough shipping

got the wallet in a week, which is good. Unfortunately, I'll probably send back as I didn't realize the back of the wallet is not solid leather but has a nerdy plastic window like an id badge. I guess in the photo I thought the Goldman Sachs card was outside the wallet not inside a sleeve. Why would you want a transparent sleeve to show off a credit card?

June 10, 2023
Unprompted review
Rated 1 out of 5 stars

The phone numbers they give are bogus

The phone numbers they give are bogus. The address is suspect. They don’t respond to returns, I have submitted 5 and no response. Currently in dispute with American Express.

March 28, 2023
Unprompted review
Rated 1 out of 5 stars

This is a scam website apparently run…

This is a scam website apparently run by Chinese who are using an LA warehouse to import their cheap goods. There is no customer support and no way to get in touch with them unless you drive to their city of industry office which is actually an empty office manned by one person.
Recently I have noticed that there are other websites that are attempting to change their name slightly to entice people to buy this same junk. Normest. Com, Nimalist.com, Robustgoods.com and now Monetial.com Do not be fooled! All of these sites are offshoots from the same one selling the same bad product and bad customer service!

June 10, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM or at very least a Very Suckass…

SCAM or at very least a Very Suckass company…Only wish there was Less than 1 star.
I guess I should’ve read reviews first
Their tracking says package arrived in my small town on 6-1-23 it’s been 7 days and no tracking updates.So I sent inquiries to customer service their response both times were exactly the same’auto reply’
4-7 business days to be delivered.that’s between 1 and 2 weeks on top of the week it supposedly arrived in my town.3 weeks to be delivered from supposedly local carrier to my house

June 8, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER

DO NOT ORDER. WALLETS SCRATCH CARDS, THEY NEVER RESPOND IF YOU WANT TO RETURN, YOU WILL BE OUT OF 100 BUCKS IF YOU ORDER FROM HERE

June 4, 2023
Unprompted review
Rated 1 out of 5 stars

DONT BUY

Its a scam. They answer at all. My wallet broke after 4 weeks, no respons now for over 2 months. Just scam company!

February 1, 2023
Unprompted review
Rated 1 out of 5 stars

Rip Off! Stay Away

Ordered one of their wallets. Never received it and when I called the phone number of my billing statement, I got the VA Administration

May 14, 2023
Unprompted review
Rated 1 out of 5 stars

Do not buy!

This company is a scam - the products break, the quality of the leather is declining, AND there is no reaction from customer service at any point in time, via any channel. It is a money-making machine for them, DO NOT BUY

May 9, 2023
Unprompted review
Rated 1 out of 5 stars

Don’t buy

Don’t buy - the wallet quality is less than a street market and they aren’t even RFD proof. The folding wallet is such junk and is worse than a cheap beach bought wallet. They rely on on a fancy website to make them look legit but Chinese knock off rubbish.

May 18, 2023
Unprompted review
Rated 1 out of 5 stars

Horrible company they are a scam

The wallet and key chain showed up and there junk!!!!! I am still trying to return them but they only responded once and didn’t answer my question and I filed a claim through the BBB and still waiting fir my damn money back. DO NOT BUY THESE CHEAP PRODUCTS and don’t trust this rip off store.

May 1, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely do NOT buy!

Absolutely do NOT buy!

I ordered a wallet which arrived as a low-quality, knockoff of a bigger brand. I have tried to return it countless times and have been met with 0 response. Now I'm £30 down with absolutely no way of returning this terrible product.

April 18, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY HERE UNLESS YOU 100% SURE...

DO NOT BUY HERE UNLESS YOU 100% SURE YOU LIKE THE WALLET !!!!

I wish i would have read these reviews before buying... I did not....
The site looks professional and i bought and received the wallet. I think it's a decent wallet, but i just don't like how it works, so i want to return it.
But that's just not possible. This is where the problem lies; they just don't respond and there is no way to return the product and get your money back.

I'm all about second chances, so i hope they read this and decide they're a decent company after all...

May 8, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look