Norsecraft Reviews 37

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality and craftsmanship, often describing them as stunning and beautiful. Many people also highlight the outstanding customer service, noting the helpfulness, friendliness, and prompt responses from the team. However, some customers experienced issues with their orders, with a few reporting that items did not arrive or were not as described. There were also instances where some people were dissatisfied with the response time from customer service regarding order problems, mentioning a lack of communication after initial contact.

What people talk about most

Product

Consumers find products to be of high quality and stunning. Many reviewers praise the craftsmanship, detail,... See more

Quality

Clients share positive opinions on quality, consistently praising the stunning detail and intricate... See more

Order

People report ambiguous experiences with their orders. Many customers express satisfaction, praising the ease... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlight the outstanding and... See more

Response time

Reviewers mention positive feedback about response time. Many customers praise the prompt and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm the fortunate owner of several rings and bracelets from this site and could r recommend them any higher. The quality of the workmanship on each piece is incredible, each is truly a work of art,... See more

Rated 5 out of 5 stars

This was my first purchase from Norsecraft and I am so pleased. The item is as described and is of high quality, very well priced, well packaged and shipped in a timely manner. Customer service is ama... See more

Rated 5 out of 5 stars

Norcraft has excellent customer service. I ordered 3 rings but only 2 arrived. After contacting Norcraft, they responded within 24 hours and sent out the missing ring quickly. Very pleased with the ri... See more

Rated 5 out of 5 stars

I ordered from Sweden, no problems what so ever. Keep in mind, if you order from outside the UK you might have to pay a toll fee. This might also delay your delivery- no blame on the company in han... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

37 reviews

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Rated 5 out of 5 stars

Just received second order

Just received second order. Well
Packaged and arrived safe and sound. They’re beautiful and I can’t stop staring at them. I can’t express how stunning they are.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing products from Norsecraft

These amazing products from Norsecraft are absolutely perfect. Beautiful design and quality at exceptional value across the entire range. I will definitely be a repeat customer many times over
Thank you to Thora for beautiful and graceful customer service
Sköl

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Wrong size bracelet ordered

I ordered the wrong size bracelet for my husband and I could not have received better customer service. Thora has kept in touch every step of the way and has kept me up to date with the developments.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Norsecrafts jewellery is outstanding

Norsecrafts jewellery is outstanding, it really is top quality and perfect for the norse look. I would highly recommend all of these pieces to everyone and definitely worth buying, absolutely excellent!!

June 29, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Products

Absolutely beautiful selection and very well made. I was expecting them to be flimsy but they are so sturdy. I got some rune beads and a hair pin, and they threw in a free gift of bobbles for me.
100% will get more stuff from there.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Norsecraft has fantastic customer service. I recently have bought an item and needed to exchange it for a larger size, the staff were extremely helpful and patient with getting this sorted and I look forward to receiving my new item shortly.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Norcraft excellent customer service

Norcraft has excellent customer service. I ordered 3 rings but only 2 arrived. After contacting Norcraft, they responded within 24 hours and sent out the missing ring quickly. Very pleased with the rings, great quality and they look great.

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love everything purchased!

I absolutely love everything I have purchased from Thora and her team. I have bought necklaces, rings, hair pins, and wrist cuffs.

My grandchildren have decided to embrace their Viking heritage and the pieces I have purchased for nicely into their pagan attire.

I have only had one incident where an item initially didn't suit. The chain was tangled. After a quick note, Thora explained what to do, and it flowed out of the knot perfectly.

5 grandchildren beg me to get items for them. They already have several pieces. My son wears one of Thor's hammers on a
necklace. Now my daughter is thinking of a birthday gift for her hubby and I have an idea for her.
Love this shop and their willingness to explore new ideas. If I did something on a public platform, I would surely offer to be an influencer of their products.

I introduced my daughter to the Norsecraft website, and I think I may be buying a bit more in the near future.

May 19, 2024
Unprompted review
Rated 5 out of 5 stars

Thora was amazing

Thora was amazing, seriously no words can explain how awesome this woman is, the jewellery is also amazing, would highly recommend!

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks Norsecraft!❤️

I‘m a customer since the very beginning of norsecraft. Since the very beginning from Etsy even. I ordered so much the past years and my apartment is filled with joy and a lot of amazing Viking and nordic stuff. Honestly I can only recommend the shop and the owner is such a amazing person. Recently I had a custom order and he did a amazing job with it. DO IT GUYS! YOU‘LL BE HAPPY!❤️🙏🏽

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous, great quality jewelry

I bought two rings from Norsecraft. One was the Viking First flower of Freyja which is beautiful. It fits perfectly and very comfortable. I will definitely be purchasing more in the future

April 20, 2025
Unprompted review

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