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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the high quality of the products, often describing them as well-made, sturdy, and exceeding expectations. Many people appreciate the excellent craftsmanship and impressive materials used in the items. Reviewers also highlight the exceptional customer service, noting quick responses and helpful assistance with inquiries and issues. However, some customers also noted issues with delivery, including delayed shipments, misdelivered packages, or orders not arriving at all. A few other people also felt that the quality of some products was poor, with items breaking or having manufacturing defects upon arrival.

What people talk about most

Product

People report positive experiences with product quality, with many reviewers expressing satisfaction and... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing satisfaction and even delight... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting quick responses and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting fast delivery times,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing satisfaction with the ease... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased 3 knives from 2 separate purchases and I am really very pleased with the quality of all 3 knives. I also wish to commend the folks in their customer support department as they were very qu... See more

Rated 5 out of 5 stars

I usually really love doing business with small business owners because you generally receive great customer service and NorthEDC was clearly no exception. They really went out of their way to answer... See more

Rated 5 out of 5 stars

My 1st order I did not receive. I reached out to their concerned customer service and a replacement was shipped. Again, the replacement did not materialized. Reached out again to the helpful customer... See more

Rated 5 out of 5 stars

I feel that this is a great place to buy great knives. I bought the Sovereign Damascus, the mecha edge knife and got a stilleto in the mystery one. The Sovereign Damascus is one of if not the best kni... See more


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome

Awesome experience the product came in a short time package well beautiful product works flawlessly. I would definitely recommend this company for your knife purchases.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

My 1st order I did not receive

My 1st order I did not receive. I reached out to their concerned customer service and a replacement was shipped. Again, the replacement did not materialized. Reached out again to the helpful customer service and another replacement was again shipped. 3rd time is a charm. I got what I ordered! This company will make it happen. They are very trust worthy and honest! You can order from them with confidence!

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

The product is worth having.

The product was a good price, the communication was very good and shipping was timely good. Upon receiving the product is was very satisfied and impress. Definitely buy other products.

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great company

I've purchased several knives from Northedc. My experience with this company is excellent. I had one issue with a knife I purchased, and they corrected that issue immediately. I have been totally satisfied with each of the knives I've ordered. I will continue to order new selections as they come available.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Above & Beyond

I had ordered a knife and if did not perform properly, I contacted customer serve and got an immediate response from Mary, who had me do a video describing what was wrong and after she received that immediately sent me out a new replacement knife with no further questions. She also went above and beyond to send me a video on the knife. My issue has been resolved and I have to say Mary & her team provided above and beyond customer service! I have since ordered more products and will continue to do so! Thank you Mary for going the extra mile to resolve my issue, excellent customer service!! Great company to do business with!!

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

It was a little late in arriving,but…

It was a little late in arriving,but that's ok. Couldn't be happier. Excellent workmanship. My first time buying this type of product, so I was a bit apprehensive. No worries now. Also the sale prices are affordable. Thanks to NorthEDC

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

This knife has a great feel in my hand

This knife has a great feel in my hand, very well built. Strond release! This isn't my first buy either. I've been giving these out for presents with my friends. Everyone loves these. I can see it on their face. Solid knifes. I'll buy more.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

amazing

the product was amazing...incredibly "beefy" and well balanced...for the price...you can't beat it...

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

Northedc is a quality firm with great products and excellent customer service. I experienced an issue with a carrier making a delivery and their customer service rep, Mary, stayed with me through the entire process to make it right even though it was not the fault of Northedc. Good customer service is hard to find these days but Northedc has outstanding customer service!!!

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Aye mane I just got my order today from…

Aye mane I just got my order today from northedc I had to check out that stilletto I’ve been always wanting one since I was about 10 years old. It’s solid good craftsmanship and it’s ready to fire right out the box I feel in love with this knife I carrie it with me everywhere I go so u can say it’s my new edc thank you NORTH EDC y’all really did y’all’s thing

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

A monster worth 5 times the price!

I hoped for a nice, solid knife. I received a MONSTER, this tool has a rock solid backbone and a solid full length tang and was razor sharp. The sheath was top quality, thick leather. Very well sewn and decorated. Amazing tool amd worth 5 times the price!

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

It was everything

It was everything. Customer service, mailing, the box is beautiful. The product, I was and am still very happy. It is a work of functional art. Can't put it down.

April 18, 2026
Unprompted review

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