Had a breakdown 300 miles away from home after a wetbelt change and suspected head gasket failure. After weeks of getting the van home and in the meantime doing some research in to trying to at least... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They won’t bother to go and assess your vehicle unless you hassle them to. Once they finally do bother to go and assess, don’t expect a report any time soon; every single day I’m promised that it’ll b... See more
After reading the reviews I prepared myself for troubles and was very pleasant surprised. Karen who called me to arrange the appointment with engineer was very helpful and helped me to get appointme... See more
Haven/ acorn insurance Ref: 2022/CVH/047054, northern acessor Ref: 824277 They have know given report back to haven/acorns insurance. They not going to repair van at the garage as not approved by i... See more
Company details
Information provided by various external sources
Northern Assessors is an independent firm of Consulting Motor #Engineers, #Assessors & #Valuers.
Contact info
United Kingdom
- northern-assessors.co.uk
2.2
Poor
24 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rude management, lack of care and dishonest practices
They inspected a car without propely looking at it, sent a different person who wasnt told what to look for who then based their report on inaccurate information as admitted by the assessors yet they refuse to do anything about it and their management are shockingly rude and have zero manners or phone skills
A shoddy low rate company at the beck and call of whoever is paying them and cares nothing for the consumer
They seem to lack basic operational structure or standards and appear to just play things “ by ear “ which is not what you want in a company who can decide the situation of your vehicle, one to wholeheartedly avoid
June 21, 2022
Unprompted review
overpriced disappointment.
Pre-purchase - Overpriced poor quality report.
Reported that they could not test drive because vehicle not taxed (surely a professional company should have trade plates).
Also reported that they could not get under the vehicle because no hoist, (surely professional inspectors should have a jack or a mirror on a stick at least to inspect under a vehicle, or maybe lie on the ground.
Absolutely disappointing report that was charged as a full inspection despite not carrying out the full road test and underbody inspection paid £270 for something which should have been max £150 so I consider I was overcharged by about £120. because they take payment before doing the inspection and there is no way to request a refund.
July 28, 2022
Unprompted review
Haven/ acorn insurance Ref
Haven/ acorn insurance Ref: 2022/CVH/047054, northern acessor Ref: 824277
They have know given report back to haven/acorns insurance. They not going to repair van at the garage as not approved by insurance. Even though it wasn’t my fault as someone rear ended me.
September 12, 2022
Unprompted review
MAKES VOID VEHICLE ASSESSMENTS
MAKES VOID VEHICLE ASSESSMENTS
Very dodgy company, They turned up without my knowledge to take images of my car due to an non fault accident, they took photos of pre existing scratches and scraps on my car when bought with them flaws and they are saying they are now present damages and matches the measurements for the accident! Iv complained and have show proof from my old photos i had and still they like to say its present damage. very dodgy BIAS company, I would not recommend anyone to use them to asses damages to a car especially through SOMERSET BRIDGE INSURANCE, very bias dodgy company AVOID!!
July 9, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.