Rob did a great job helping me find the right combination of machine and mask that made sure I am sleeping better than ever. I was really shocked to realize how much of a change these systems can mak... See more
Company replied
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See what reviewers are saying
The staff and the service at Northern Respiratory are beyond 5 stars. Rob, Renee and Sarah have all gone the extra mile for me and my oxygen care. I would recommend this company to everyone needing pr... See more
Company replied
The manager Rob MacKay efficiently helped me to choose a new style of mask that didn’t have to be reefed down to seal, like my previous mask, which had also left multiple marks on both cheeks for mos... See more
Company replied
my bipap machine quit on me on late Friday night and being a truck driver i rely on it to get good quality sleep.....I texted Rob and he made me an appointment first thing Sunday morning to resolve my... See more
Company replied
Company details
Written by the company
We are a locally owned and operated respiratory home care company dedicated to helping you breathe easier and sleep well. Whether you need home oxygen therapy, treatment for sleep apnea or, if you are a patient or referring physician, our goal is to always provide you with outstanding professional, prompt and courteous service. Northern Respiratory is licensed by the Ontario Ministry of Health to provide home respiratory care under the Home Oxygen Program (HOP) and the Assistive Devices Program (ADP). Our main services are home oxygen therapy initiation and follow-up and PAP therapy initiation and follow-up. We also carry a variety of PAP therapy supplies and accessories from all major manufacturers. For referring physicians home oxygen assessments, overnight oximetry testing and PAP therapy download reports are available via referral and on request. At Northern Respiratory we believe that the need to be on oxygen doesn’t have to set limits on your lifestyle. We’ve set out to provide the best portable oxygen concentrators (POCs) on the market to give patients the confidence that they’ll have a 24/7 oxygen supply while at home or away. We use the latest technology available to deliver prescribed therapies however our best service is always provided live and in person. We are available 7 days a week. Call the location near you today to arrange a courtesy consultation to discuss your specific therapy needs.
Contact info
60 Champlain St., Unit 102, P1B7M4, North Bay, Ontario, Canada
- 705-475-1881
Trans health training needed
They need training to work respectfully with transgender/non-binary/2-spirit folks - especially management.
October 12, 2022
Unprompted review
Reply from northernrespiratory.ca - North Bay
Hi Karen. I am glad to hear your experience with us was a good one. Please let us know if you need anything else.
Rob McKay RRT
General Manager - North Bay
Reply from northernrespiratory.ca - North Bay
Thank you very much. We are happy that you are happy!
Knowledge
Knows products well. Offers sound advise as to what product to use based on sleeping position etc.
September 15, 2021
Reply from northernrespiratory.ca - North Bay
Thank you for the review. It sounds like your equipment is working well for you. And that makes us very happy!
Rob McKay RRT
I ordered a new mask for my husbands…
I ordered a new mask for my husbands breathing machine and Rob told me that there was a deal where you buy one mask and get a second mask for free. As a result we now have two brand new masks. We made arrangements to pick them up a few days later. Excellent customer service! Rob takes the time to talk to us and gives us the best deal possible. We have been a customer of his for close to 10 years. Lori Holotuk
September 15, 2021
Reply from northernrespiratory.ca - North Bay
Thanks, Lori. I am glad we were able to get you in on our promotion! That shoud keep him going for a while now.
Rob McKay RRT
Reply from northernrespiratory.ca - North Bay
Thanks Mike! Much appreciated.
Rob McKay RRT
Always Great service
Always Great service, and product is exactly what I needed. Thank you
September 9, 2021
Reply from northernrespiratory.ca - North Bay
Always glad to hear that our customers are getting what they need! Thanks for the review.
Rob McKay RRT
Reply from northernrespiratory.ca - North Bay
Hi Chris,
Thanks for the review! We are always happy to help.
Rob McKay RRT
Best Place to Go
Prior to finding Northern Respiratory Centre I had some very bad experiences with different respiratory company's. I have now been going to Northern Respiratory Centre - North Bay for years and have found Rob and the staff the most knowledgeable, friendly and patient people.
June 24, 2021
Reply from northernrespiratory.ca - North Bay
Thanks Brigitte. That really means a lot to us! I am happy that we have been able to provide the quality service that you have been looking for.
Rob McKay RRT
Manager
Thanks for excellent service!
May 12, 2021
Reply from northernrespiratory.ca - North Bay
Thanks Diane. We appreciate the review!
North bay
Always positive and respectful with costumers, very helpful and friendly, first time going they were very nice and answered all my questions, were able to answered. Communication is fantastic!
May 5, 2021
Reply from northernrespiratory.ca - North Bay
Hi Courtney. Thanks for the review. We are happy that you are happy with our services!
Rob McKay RRT
Reply from northernrespiratory.ca - North Bay
Thank you, Simon. We are always happy to assist.
Rob McKay RRT
We want to let you know that both…
We want to let you know that both Virginia and I have been very happy with the service provided by you and all your staff. Very prompt to answer any questions and concerns and very prompt in accommodating masks, headgear etc. when required in spite of Covid restrictions. Thank you for your client service.
April 30, 2021
Reply from northernrespiratory.ca - North Bay
Thanks David! We work hard to make sure that our clients are happy with their CPAP and BiPAP machines! Stay safe.
Rob McKay RRT
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. Fast service,I was given rebate for caregiver
April 28, 2021
Reply from northernrespiratory.ca - North Bay
Thanks for the review!
Rob McKay RRT
They were most helpful and gave me a…
They were most helpful and gave me a gift for my birthday. :)
April 27, 2021
Reply from northernrespiratory.ca - North Bay
Thank you for the review! We hope that you are sleeping well.
Rob McKay RRT
The place to go...
The staff very professional, attentive to my needs and explained in detail the use of my first CPAP machine. I will happily refer your company to my friends.
April 27, 2021
Reply from northernrespiratory.ca - North Bay
Thanks, Paul. We are happy that you are happy with our services!
Rob McKay RRT
Very knowledgeable about sleep apnea…
Very knowledgeable about sleep apnea and the products used to treat it. Staff are friendly and extremely helpful. Would highly reccomend this location for all of your Respitory needs including Sleep Apnea.
April 26, 2021
Reply from northernrespiratory.ca - North Bay
Thank you Lance. It's always great to see you too.
Rob McKay RRT
Great service
April 26, 2021
Reply from northernrespiratory.ca - North Bay
Thanks, Dan. Much appreciated!
Rob McKay RRT
I am having great sleeps
Great product great staff very knowledgeable and cheerful and pleasant to be with.
April 26, 2021
Reply from northernrespiratory.ca - North Bay
Thank you for the nice review, Michel. It is very appreciated.
Rob McKay RRT
Always excellent service in every way
Always excellent service in every way! Thank you.
April 26, 2021
Reply from northernrespiratory.ca - North Bay
Thanks, Heather. We are very proud of the service that we provide.
Rob McKay RRT
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