Northline LabsReviews 

373
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 373 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting excellent results and satisfaction with their purchases. The ordering process is described as easy and efficient, with many appreciating the quick processing and timely updates. Reviewers frequently highlight the fast shipping and careful packaging, ensuring products arrive quickly and in good condition. Customer service is also widely commended for being responsive, helpful, and providing excellent support. However, some customers also noted issues with rubber stoppers in vials, missing water for reconstitution, and occasional delays in delivery or customer service response times.

What people talk about most

Product

People report positive experiences with product, consistently praising the quality, effectiveness, and the... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting ultra-fast shipping, with... See more

Order

Customers had positive experiences with order, frequently highlighting the ease of ordering and fast... See more

Quality

Reviewers mention positive feedback about quality, with many consistently praising the high quality of the... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the quick, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely loving my results from Reta, MOTC, and NAD+ and I am even doing lower doses and many online BROS recommend. I did a lot of research before hand for quality 3rd party lab testing with great... See more

Company replied

Rated 5 out of 5 stars

The website is straightforward and easy to navigate. The prices are better than most other sites. I got a text message asking if I had any questions or concerns. Shipping was quick and I received a... See more

Company replied

Rated 5 out of 5 stars

I started with Northline Labs a few months ago with one peptide. I was impressed with their customer care and their speed with getting me my product. Also their quality is like no other I’ve had befor... See more

Company replied

Rated 5 out of 5 stars

I couldn’t recommend Northline labs’s more. They are the best in the game, in my opinion. To list a few reasons—they offer high quality peptides (third party tested), amazing customer service, in-dept... See more

Company replied


Company details

Written by the company

Northline Labs is an independent United States supplier of research-grade peptides and bacteriostatic water. We work with researchers, laboratory professionals, and biotech operators who need consistent quality and predictable supply. Every batch we ship is third-party verified at 99%+ purity. The Certificate of Analysis for each lot is published on the corresponding product page before the order moves — no waiting, no requesting. Weekday orders typically ship same-day via UPS, and we run a standing buy-one-get-one-50%-off offer across the catalog. We answer customer emails in hours rather than days, and we read every reply. Lot quality, transparency, and responsive support are the three things we work hardest to never miss — and the reason most of our customers come back.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

373 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(373)

373 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best quality out there

Best quality out there. Very quick shipping, quality product, great communication, zero complaints. Highly recommend buying from

May 19, 2026
Unprompted review
Northline Labs logo

Reply from Northline Labs

Thanks dom — quick shipping, quality, zero complaints is exactly the bar. Appreciate the review. — Northline Labs Support Team

Rated 5 out of 5 stars

These guys offer the best quality…

These guys offer the best quality peptides on the market. Very good pricing and fast shipping highly recommend!!

May 21, 2026
Unprompted review
Northline Labs logo

Reply from Northline Labs

Thanks Zack — quality peptides, good pricing, fast shipping is the trifecta we aim for. Appreciate the review. — Northline Labs Support Team

Rated 5 out of 5 stars

Great Product!

I have ordered with Northline a couple of times with no issues. The product of Reta is working great!

March 26, 2026
Unprompted review
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Reply from Northline Labs

Thanks for the loyalty — multiple orders with no issues is exactly what we work to deliver. Glad the Reta is working out.

— Northline Labs Support Team

Rated 2 out of 5 stars

No communication

I have written 3 emails about different subjects and I haven't received 1 response. The products have been good, but the last 2 deliveries have been slowed/delayed by UPS and I wanted to make Northline aware of that.

May 21, 2026
Unprompted review
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Reply from Northline Labs

Hi Janet — apologies if any of your emails went unanswered; that is not our standard turnaround. Please forward them to hello@northlinelabs.org and we will respond same day. On the UPS delays — those are on the carrier network and not under our control once the package is handed off; we ship the same day orders are placed. Glad the products themselves have been good.

— Northline Labs Support Team

Rated 2 out of 5 stars

I ordered two 10mg of Sermorelin and…

I ordered two 10mg of Sermorelin and two Retatrutide. I received 1 Sermorelin and 1 impemorelin. Not off to a great start. Too early to tell if product is legit or not but I cant trust this company to order again.

May 1, 2026
Unprompted review
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Reply from Northline Labs

Hi Ryan — if the order delivered does not match the items on your packing slip, please email hello@northlinelabs.org with your order number and a photo of the vial labels so we can verify and resolve. We do not see an open ticket from you on file. Apologies for the rough first impression — happy to make it right once we can identify the order.

— Northline Labs Support Team

Rated 5 out of 5 stars

Great quality and product

Great quality and product. Highly effective. Will keep purchasing from here

April 7, 2026
Unprompted review
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Reply from Northline Labs

Thanks Manny — "will keep purchasing" is the best signal we can get. Appreciate the review.

— Northline Labs Support Team

Rated 5 out of 5 stars

Great Experience and Great Product

Northline Labs was recommended by a family member and what a great choice it was. My first order experience was excellent as their website made it easy to find what I was looking for and the product quality is second to none.

May 20, 2026
Unprompted review
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Reply from Northline Labs

Thanks Pat — referrals from family are the best kind of new customer. Glad the site was easy to navigate and the product met the bar.

— Northline Labs Support Team

Rated 5 out of 5 stars

Their products are legit

Their products are legit. They ship via UPS, delivery was fast and I was able to track. Northline Lab is authentic.

May 10, 2026
Unprompted review
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Reply from Northline Labs

Thanks Divine — fast UPS delivery, easy tracking, authentic product is exactly what we ship for. Appreciate the review. — Northline Labs Support Team

Rated 5 out of 5 stars

Quick easy shipping

Quick easy shipping. Good quality products

May 8, 2026
Unprompted review
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Reply from Northline Labs

Thanks Ace — quick and clean is what we shoot for. Appreciate the review.

— Northline Labs Support Team

Rated 5 out of 5 stars

Excellent delivery time and good…

Excellent delivery time and good pricing! I've already made a second order with them!

May 12, 2026
Northline Labs logo

Reply from Northline Labs

Thanks Jodi — second order already, that's the best signal we can get. Appreciate it.

— Northline Labs Support Team

Rated 5 out of 5 stars

Quick and easy ordering

Quick and easy ordering. Product is great and high quality. Shipping is fast!

May 19, 2026
Unprompted review
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Reply from Northline Labs

Thanks Jeannette — quick, simple, and high-quality is the trifecta. Appreciate the review.

— Northline Labs Support Team

Rated 5 out of 5 stars

Great product

Great product. Fast shipping and great customer service! I actually purchase all my peptides here and I’ve recommended it to anyone who brings up the subject.

March 20, 2026
Unprompted review
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Reply from Northline Labs

Thanks Cheyanne — active recommending to friends is the biggest compliment. Appreciate you.

— Northline Labs Support Team

Rated 5 out of 5 stars

Fantastic

Fantastic. After the hiccups on my first order, I paid closer attention when checking out to look for tracking. Been fantastic ever since. I won’t buy from anywhere else. Peptides are expensive regardless, it’s an expensive way to be healthy. But here is the lower end of the quality price range!

May 19, 2026
Unprompted review
Northline Labs logo

Reply from Northline Labs

Thanks Kevin — glad it's been fantastic since the early order. Real quality at fair pricing is what we work to keep consistent. Appreciate you sticking with us.

— Northline Labs Support Team

Rated 5 out of 5 stars

Yes Northline Labs

Over the course of the year, I’ve ordered from a variety of peptide companies and have concluded that Northline Labs is far superior in quality, communication, and reliability.

If you’re considering your next peptide purchase, you owe it to yourself to check out Northline Labs. You will not be disappointed.

May 18, 2026
Unprompted review
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Reply from Northline Labs

Pauline — "far superior across quality, communication, and reliability" is the highest compliment we can get, especially after a year of comparison shopping. Thank you for the trust and the recommendation.

— Northline Labs Support Team

Rated 5 out of 5 stars

There products actually work and are…

There products actually work and are excellent quality. I’ve used simple peptides in the past with no results, I had great results with Northline and noticed a difference starting the second week

May 1, 2026
Unprompted review
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Reply from Northline Labs

Thanks Mike — appreciate the detailed review. Glad it's been a clear step up for you.

— Northline Labs Support Team

Rated 5 out of 5 stars

I was able to talk with a real person…

I was able to talk with a real person that was actually an American and great service

April 8, 2026
Unprompted review
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Reply from Northline Labs

Thanks Greg — really appreciate you taking the time to share that. We keep support in-house so you always reach a real person on the team. Happy to have you with us.

— Northline Labs Support Team

Rated 5 out of 5 stars

Great products and fast delivery

Great products and fast delivery. I will definitely be ordering from Northline again!

May 1, 2026
Unprompted review
Northline Labs logo

Reply from Northline Labs

Thank you, JH! We appreciate the kind words and look forward to serving you again. — Northline Labs Support Team

Rated 4 out of 5 stars

The products work as stated

The products work as stated , price is very fair . The one detail to tighten up would be customer service , I tried multiple times to call to no answer never a call back . They definitely respond to emails but when I needed further clarification I went to YouTube for answers

May 17, 2026
Unprompted review
Northline Labs logo

Reply from Northline Labs

Larry, thank you for the honest feedback. Glad the products are working well and the pricing feels fair. On the phone issue — our line is text-only, so calls won't connect. For anything you need, email hello@northlinelabs.org and we'll get back to you within hours. Appreciate you taking the time to write this. — Northline Labs Support Team

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