Northpeakgear Reviews 262

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and durability, often highlighting its comfort and ease of use, especially the built-in foot pump for quick inflation and deflation. Many appreciate the compact size for packing and storage, making it ideal for various outdoor activities. The overall user experience is frequently described as excellent, with many finding the mattresses surprisingly comfortable and supportive, even for side sleepers or larger individuals. However, some customers experienced slower than expected delivery times, with a few mentioning issues with tracking or receiving items later than anticipated. A minority of people were dissatisfied with the product's price, suggesting similar items could be found cheaper elsewhere, and a few noted minor issues like a different color received or a small leak.

What people talk about most

Product

Reviewers highlight positive aspects of the product, particularly its comfort and ease of use. Many customers... See more

Quality

People report positive experiences with quality. Many customers are pleased with the durability and comfort... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers experienced quick... See more

User experience

Customers had positive experiences with user experience. Many reviewers praised the ease of setup and pack... See more

Price

Consumers find price to be ambiguous. Many reviewers consider the products to be reasonably priced, offering... See more

Based on these reviews

Rated 5 out of 5 stars

We purchased 2 air mattresses from NorthPeak for an upcoming raft trip through the Grand Canyon. The materials appear to be durable and the inner pump system worked well. Took about 2 minutes to infla... See more

Company replied

Rated 5 out of 5 stars

These mattresses are no joke, no deflation at all, buy two and they pin together for a great sleep if you are a big person! Also recommend camping lithium fan, worth its weight in gold since tents ge... See more

Company replied

Rated 4 out of 5 stars

I love the inflatable mattress! We bought three but they are so wide we could only fit two I a 3 man tent. It didn't matter at all. Even just clipped together and sleeping on the seem between two othe... See more

Company replied

Rated 5 out of 5 stars

What a great experience purchased online Northpeakgear perfect transaction super fast post top of the range air mattress already slept on it 3 times .Ive got to say I slept like a baby all night. I w... See more

Company replied


4.5

Excellent

TrustScore 4.5 out of 5

262 reviews

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Rated 5 out of 5 stars

Super surprised at how comfy it is

Super surprised at how comfy it is. Im a side sleeper so the extra depth really matters. The pump isn't too bad either, works perfectly fine. Folds up decent in size too. Overall a great purchase for my needs as a weekend camper🤙🏽

March 10, 2026
Unprompted review
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Reply from Northpeakgear

Hi Qballz,

Thanks so much for the awesome review - we really appreciate you taking the time to share your experience!

Great to hear the extra depth is making a difference. Side sleepers are usually the toughest to please with camping mats, so as side sleepers ourselves that was a top priority.

Glad the built-in pump and pack-down size are working well for you too - that balance of comfort and portability is exactly what we were aiming for.

Hope it keeps delivering plenty of comfortable nights on your weekend trips. Thanks again for choosing North Peak Gear 🤙

— North Peak Gear

Rated 5 out of 5 stars

Comfortable. Excellent customer service

Ordered 2 mats. Fantastic. Very comfortable. Unfortunately one had a leak that we couldn’t find. Got in contact with the company and they asked me to send through some videos. Did that and they responded the next day saying a replacement had been organised. Can’t fault their customer service. Was excellent.

March 5, 2026
Unprompted review
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Reply from Northpeakgear

Nicole — thank you so much for taking the time to write this. We really appreciate it.

We’re absolutely stoked to hear the mats were comfortable and working well for you. And while we’re sorry one developed a leak, we’re really glad we could get that replacement organised quickly and make things right for you.

Looking after our customers properly is something we take very seriously, so hearing feedback like this genuinely means a lot to our whole team.

Thanks again for your patience and for sharing your experience — we hope both mats give you many great nights outdoors ahead.

- North Peak Gear team

Rated 4 out of 5 stars

Christmas use update...

Christmas use update...
Used this over Christmas for a week, overall it was a good buy, it stays up, comfy and not too heavy.
Only criticism I have is that the cap that covers the pump hole seems to keep opening and doesn't like to stay close.
Conclusion...
Good buy, not the lightest but for the money you can't go wrong.
Sharon.

December 23, 2025
Unprompted review
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Reply from Northpeakgear

Sharon, thank you so much for the detailed review — we really appreciate you taking the time to share your experience after using it over Christmas.

We’re so glad to hear it stayed inflated, was comfortable, and worked well for your trip — that’s exactly what it's intended for.

Regarding the pump cap you mentioned, we’d definitely love to help get that sorted out for you. If you could send our team a quick email at support@northpeakgear.com
and reference your order, we’ll happily take a closer look and make sure everything is right.

Thanks again for the honest feedback and for choosing North Peak Gear — it really means a lot to us.

- North Peak Gear team

Rated 5 out of 5 stars

The products are exactly as advertised

The products are exactly as advertised, exactly what we need, and the arrived promptly. We are very happy with the service we received.

February 20, 2026
Unprompted review
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Reply from Northpeakgear

Thank you for the kind words - we really appreciate you taking the time to share this.

Making sure the products arrive exactly as advertised and delivered promptly is something we work hard on, so it’s great to hear that everything met your expectations.

We’re really glad we could provide what you needed and hope the gear serves you well on many adventures ahead.

- North Peak Gear team

Rated 5 out of 5 stars

Gr8 Quality

Gr8 Quality !
I love that when I get a sleep buddy, they can clip theirs together with mine... Love that idea !

March 1, 2026
Unprompted review
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Reply from Northpeakgear

Wendy, this made us smile.

The clip-together feature is one of our favourites too — solo comfort when you want it, double setup when you don’t.

So glad you’re loving the quality. That’s exactly what we built it around.

Appreciate you taking the time to share this 🙌

- North Peak Gear team

Rated 5 out of 5 stars

I love my mattress

I love my mattress. Slept outside two consecutive nights under a walnut tree in the tent and I am a side sleeper. Was warm and comfortable without being able to feel any bumps under me!
I am now wanting a double to go with my single so I can fill the 3man tent and sleep with both kids comfortably.
Packed down easily and I am SO HAPPY with the mattress. Thank you

February 24, 2026
Unprompted review
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Reply from Northpeakgear

Susie — this just made our day.

Two nights under a walnut tree and sleeping comfortably as a side sleeper? That’s exactly what we designed it for.

Side sleepers are usually the toughest critics because if there’s even the slightest pressure point, you feel it immediately. So hearing you couldn’t feel any bumps underneath is unreal.

And now upgrading to a double to fill the 3-man tent with the kids? That’s next-level camping done properly.

This is what it’s all about — real comfort outdoors, no compromises.

Thank you so much for taking the time to write this. Reviews like this genuinely mean a lot to our small team.

Stoked you’re loving it 🙌

Rated 5 out of 5 stars

I was very dubious of their claims.

I was very dubious of their claims, however, the blow up bed has been great, I can actually have a decent night sleep and I’m using this two nights every two weeks. It’s a breeze to inflate and very comfortable.

January 29, 2026
Unprompted review
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Reply from Northpeakgear

Sam — this is exactly why we do what we do.

We know the claims sound bold. Most inflatable beds overpromise and underdeliver. That’s precisely why ours is built differently.

Hearing that you were sceptical and it’s now delivering proper sleep every time — that means everything.

Two nights every two weeks is real use, not just a one-off trip. Appreciate you putting it through its paces.

Thanks for trusting us and taking the time to share this 🙌

- North Peak Gear team

Rated 5 out of 5 stars

Excellent product and exactly how it…

Excellent product and exactly how it was described

February 20, 2026
Unprompted review
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Reply from Northpeakgear

Marie - we love hearing this.

We work hard to make sure what you see is exactly what shows up at your door, so that means a lot. No exaggeration, no gimmicks - just a product that performs the way it’s supposed to.

Appreciate you taking the time to share that. Hope it gives you some unreal nights outdoors.

— North Peak Gear

Rated 5 out of 5 stars

Finally a great nights sleep

A great product and simple to set up and comfortable I have yet to try it for a full night but looks like I have finally found a mattress that doesn't let you down and leave you on the floor

February 23, 2026
Unprompted review
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Reply from Northpeakgear

Geoffrey - that’s exactly what we built it for.

Nothing worse than “comfortable” turning into the ground halfway through the night. The internal structure is designed specifically to prevent that bottoming-out feeling.

When you do get that full night on it, we’re confident you’ll wake up just as impressed.

Appreciate you taking the time to share this.

— North Peak Gear

Rated 5 out of 5 stars

Great Piece of Gear

While it did take a bit longet than expected to receive the air matresses, the wait was worth it. The quality seems very good and both matresses I ordered arrived in great shape. I have tested the matress indoors and found it to be very comfortable and amply sized for me (6'1" at 235 lbs). The size and weight of the matress is definitely suitable to backpacking use, which is what I intend to use it for. I would rate this as a 3 season pad and a very good one for the money. The press to inflate feature is nice to have, but it is very tedious; I recommed getting a microsized air pump or a fill bag. The Northpeak gear matress is right up there in quality with matresses I have paid much more for; I can't wait to try it on the trail.

February 10, 2026
Unprompted review
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Reply from Northpeakgear

Jesse - this is a proper field-tested review, we appreciate that.

Glad to hear it’s holding up at 6’1” / 235lbs and still packing down small enough for backpacking - that balance between weight and real comfort is exactly what we aimed for.

You’re right about the press-to-inflate - it’s there for simplicity, but for faster setup a micro pump or fill bag definitely speeds things up on trail.

Can’t wait for you to put it through its paces outdoors. Thanks again for the thoughtful review.

— North Peak Gear

Rated 5 out of 5 stars

Glass vs Northpeak gear

Guys I gotta tell ya this inflatable pad is the absolute BOSS check this out!!! I took on a job staying in a house to present somebody living in the unit to prevent breakins and squatter takeovers..for the first night,I laid on it to test it out! I spent the night over fresh broken window glass that was NOT tempered; (so extra long sharp )random pieces embedded into a brand new carpet. from a late evening break in the day before. Not only did it not puncture when I kneeled into it to lay for the night, I woke up with it still inflated, still firm bed!!!, I even rolled my sleeping bag on top of it in the am and was left absolutely shocked!!! Tell this to the world man! Rock on guys you did great with this one legitimately. Can’t wait to turn some buck brush or cacti into a boxspring!! Maybe not

February 9, 2026
Unprompted review
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Reply from Northpeakgear

Cameron - that’s a serious real-world test.

We definitely don’t recommend sleeping on broken glass as a standard practice… but we’re glad to hear it held up exactly the way it’s designed to.

The outer shell and internal construction are built to handle rough terrain without giving out under pressure.

Appreciate you sharing that experience - that’s the kind of durability feedback we love hearing.

— North Peak Gear

Rated 4 out of 5 stars

Good mattress and came quick however…

Good mattress and came quick however the pillows that were said to be added on as a free extra didn’t arrive

February 2, 2026
Unprompted review
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Reply from Northpeakgear

Jake - thanks for flagging that.

The pillows should absolutely have been included, so we’ll get that sorted immediately. We’ve just reached out to you directly to organise a replacement.

Appreciate you mentioning the fast delivery and the mattress - we’ll make sure the full bundle lands exactly as promised, with a bonus in there for the inconvenience ;)

— North Peak Gear

Rated 5 out of 5 stars

We received our 2x air mattresses and…

We received our 2x air mattresses and are delighted with them. They arrived very promptly and are everything the advertising described. They will certainly enhance our camping experience.

January 5, 2026
Unprompted review
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Reply from Northpeakgear

Rayma - this is what we love to hear.

Fast delivery + product that actually matches the advertising = mission accomplished. We built this to upgrade camping without the usual compromises.

Hope they give you some unreal nights outdoors.

— North Peak Gear

Rated 5 out of 5 stars

Great customer service

Great customer service

February 20, 2026
Unprompted review
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Reply from Northpeakgear

Bill - we appreciate that.

Customer service is a big priority for us. If anything ever comes up down the line, we’re here to back it up.

Thanks for taking the time to leave a review.

— North Peak Gear

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Love the mattress… been using it to spend the night at the beach to get early morning surf in :)

February 18, 2026
Unprompted review
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Reply from Northpeakgear

Wilfried - early morning surf missions done right.

Nothing better than rolling out of your setup straight into the ocean. Stoked it’s doing the job and making those beach overnighters comfortable.

Appreciate the support.

— North Peak Gear

Rated 5 out of 5 stars

Excellent,… quick delivery

Excellent,… quick delivery, still have to try it out

February 4, 2026
Unprompted review
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Reply from Northpeakgear

Filip - great to hear it arrived quickly.

Once you get a full night on it, we think you’ll be even more impressed. Appreciate you taking the time to leave feedback.

Let us know how the first proper test goes.

— North Peak Gear

Rated 5 out of 5 stars

Customer contact was excellent

Customer contact was excellent, fast and efficient both online and emails.
Product as described and arrived quickly.

February 3, 2026
Unprompted review
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Reply from Northpeakgear

Mari - that’s great to hear.

Fast communication and a product that shows up as described is exactly how it should be. We’re glad the experience matched expectations from start to finish.

Thanks for sharing this.

— North Peak Gear

Rated 1 out of 5 stars

There is no "90 days no question asked guarantee"

To be honest we didnt like the mattresses at all.
The first mattress just didnt work out we couldnt get any air in that thing.
After some discussions we did get a new one as a replacement, then we found out they do make a lot of noise wenn moving on them. So there is no way to have a good night sleep on that thing. We did decide to send the mattresses back to find out it all is a big hassle with customs and the postage is just crazy for us to send something to Great Britain.
There is no return Level provided by North Peak Gear. But North Peak Gear did offer to pay 70% back and we can keep the mattresses. So we still have to pay money for nothing.
North Peak Gear makes ist as hard as possible for the customer to send anything back.
They ask you over and over again, like they want to make you tired so you say yes send me the 70% and get out of my way. There is no way of a 90 day no question asked guarantee....

The only positive thing is that the customer service responds quite fast even on Sundays and we did get the 70% refund fast.
Well would we buy it again, of course NO, we wouldnt recomend it eather because of all the reasons above.
We now will visit a outdoor shop and buy some decent mattresses. It might be more expensive but in exchange it will work

Edit:

After some more discussions and opening a case via Paypal we got now a 100% refund.
So at least we did get the money back..:-))

February 12, 2026
Unprompted review
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Reply from Northpeakgear

Walter — we’re genuinely sorry this product wasn’t the right fit for you, and we’d like to clarify a few important points for transparency.

Our 90-day guarantee absolutely allows for full returns, and we cover return shipping costs. There are no hurdles or hidden conditions. In your case, because of international customs complexities from your location, we offered alternative solutions to avoid you dealing with unnecessary cross-border return complications.

We immediately replaced your first unit when you experienced difficulty inflating it.

Regarding noise — the mattress uses a durable outdoor-grade fabric. In rare cases, certain sleeping bag or clothing materials can create friction sounds when moving. This is not a structural issue, and complaints about noise are extremely uncommon compared to the volume of units in use.

Most importantly, we have now processed a 100% refund for your order as a gesture of goodwill — and you were not required to return the products.

We stand firmly behind our 90-day guarantee, our zero-leak policy, and our customer support. Thousands of customers use these comfortably for camping, backpacking and travel.

We respect your decision and wish you all the best with your future gear.

— North Peak Gear

Rated 5 out of 5 stars

Turned up in time

Turned up in time. They are great to sleep on once you get the right pressure, dont need to over inflate like a normal mat and best thing its still up in the morning.

February 1, 2026
Unprompted review
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Reply from Northpeakgear

Graham — nailed it.

Dialling in the right pressure makes all the difference, and you’re spot on — no need to overinflate like traditional mats. And waking up with it still firm? That’s exactly what it’s built for.

Appreciate you sharing that.

— North Peak Gear

Rated 5 out of 5 stars

Swift delivery

Swift delivery.
I have inflated and tested this Air Mattress indoors only & it seems very comfortable. It inflated & deflated quickly and packs down quite small (good on a motorcycle).
I bought it for the upcoming camping season so it will get a more thorough testing later.

January 9, 2026
Unprompted review
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Reply from Northpeakgear

Stephen — love that you mentioned the motorcycle.

Packing small but still delivering proper comfort is exactly the balance we aimed for. Once it gets its first proper outdoor test, we know you’ll be even more impressed.

Thanks for the detailed feedback.

— North Peak Gear

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