North Solar Reviews 

28
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Super friendly and knowledgeable service. The North Solar evacuated tube system connected to our wooden stove works so much better than our old system, for the same amount of wood burning the water is... See more

Rated 5 out of 5 stars

Just received our hot water system ex Melbourne to rural WA, shipped under 2 weeks in Covid times & most of all intact. Big shout out to Cooper for the packaging in protecting the system over 3000 roa... See more

Rated 5 out of 5 stars

We recently ordered a 200L system and plumbing kit . The unit is good quality and the water is hotter than our old electric service and At a fraction of the cost of competitors prices for solar hot wa... See more

Rated 5 out of 5 stars

I dealt with Andrew at North Solar. I found him to be very knowledgeable and in interested in providing the ideal solution for my specific needs. The solar hot water unit arrived as, and when promis... See more

Company details

  1. Association or Organization
  2. also in
  3. Housing Utility Company
  4. Water Utility Company

Information provided by various external sources

North Solar designs, engineers and manufactures evacuated solar hot water systems designed for Australia and surrounding Asia Pacific Islands.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

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4.7

All reviews

(28)

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Rated 5 out of 5 stars

Super friendly and knowledgeable…

Super friendly and knowledgeable service. The North Solar evacuated tube system connected to our wooden stove works so much better than our old system, for the same amount of wood burning the water is twice as hot, I can’t wait to get our next electricity bill to see how much we have saved. Highly recommend.

June 24, 2019
Unprompted review
Rated 5 out of 5 stars

Great service and advice

Great service and advice. Andrew was fantastic in helping us choose the right product. No sales pressure, just genuine advice and help.
When the unit arrived, our plumber had some assembly questions. These were answered promptly and with great details.
Once installed, the unit worked straight away. Out gas booster did not even start. Hot water came out of the tap straight away.
I would recommend the product and the service to anyone that is looking to deal with NorthSolar.

January 9, 2019
Unprompted review
Rated 5 out of 5 stars

An interstate experience of excellency

Andrew is a fountain of knowledge in regards to solar hot water and best of all he cares for his customers on all accounts. After running around chasing parts in Wide Bay, Qld and seeking a solution for missing components of an imported system I was very glad to have come across North Solar in Victoria! A great feeling to deal with North Solar! It reminds of better days when customer service was about customer care and help and not profitism and ignorance!

January 8, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Solar Hot Water

I dealt with Andrew at North Solar. I found him to be very knowledgeable and in interested in providing the ideal solution for my specific needs. The solar hot water unit arrived as, and when promised. During installation I had a couple of small queries and Andrew was able to answer them easily for me.
I live approximately 150 meters from the bay shore line and not had any issues with my unit exposed to salty conditions. The unit has been on the roof now approximately 18 months.
I definitely recommend North Solar and their Solar Hot Water Units.

January 7, 2019
Unprompted review
Rated 5 out of 5 stars

Andrew is very knowledgable and…

Andrew is very knowledgable and helpful. The NS 200WB system that I purchased from North Solar is fantastic! Delivery was prompt and the after sales service is excellent.

I would highly recommend North Solar for anyone looking for a new or replacement Hot Water Service.

January 2, 2019
Unprompted review
Rated 5 out of 5 stars

north solar evacuated tube system

We recently ordered a 200L system and plumbing kit . The unit is good quality and the water is hotter than our old electric service and At a fraction of the cost of competitors prices for solar hot water . The delivery was prompt and the system well packaged . We are very happy with our purchase and wouldn't hesitate to buy again .

January 1, 2019
Unprompted review

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