North West Bifolds Reviews 86

We were converting what used to be an art gallery into a home, and we wanted it done well. We had decided early on that aluminium doors and windows was the way forward. So we started our research into companies around North Wales and the North West and North West Bifolds seemed to come out well in all the reviews.
I contacted Steve who came and visited the site
The job was quite big, well for us anyway. It involved two UPVC windows and twelve Origin casement windows. Two large Origin sliders, which have been brilliant, an eight foot bifold, a tall two floor glazed atrium which we have had Steve back a few times to repair leaks, and a large glazed roof light for our conservatory, as well as two external doors.
As regards the glazed atrium, Steve despite the distance involved was quite happy turn up to try to correct the problem, unfortunately the problem still persists.
After discussing the work involved we decided to accept Steve’s quote and I have to admit that everything progressed well. There was a bit of camaraderie between Steve’s scouse humour and our builders more dour attitude, but between the two they got the work done, and to a very good standard.
Overall, with such a big job I have to say that Steve did an excellent job, and his lads were first class considering they had to get up at the crack of dawn to get to Porthmadog to do a day’s work. Obviously with so much fitting involved we had the odd disagreement, but Steve has such an infectious attitude, all the problems were easily resolved, even though it might have taken some time.
All in all we would have no objection to recommending North West Bifolds
Rob Piercy
Porthmadog

Great experience with North West Bifolds. Steve was very responsive to my original web enquiry on a Friday afternoon, resulting in him coming over on the Sunday morning to adjust our Bifolds. They have done a great job where others were unable to recommend a fix. Steve is also liaising with the door manufacturer regarding a replacement lock mechanism even though NW Bifolds weren’t the original installers (original installers/suppliers are shockingly difficult to get hold of - no such issue with Nw Bifolds). Friendly professional service and a top job. What more can you ask for? Definitely recommend. Thanks NW Bifolds (Steve).

Been to fit bifolds at our home over five years ago. Incredible service and products.
Steve & his team have replaced a fogged glass no charge and recently fitted Bifolds for our youngest daughter too.
Excellent, personable and highly recommend this company.

I have used North West Bifolds on two different properties 7 years apart and can honestly say I wouldn't consider using anybody else.
I have always found Steve to be reliable and completely professional

Initially, I was very happy with the installation of our bifold doors — the quality and finish seemed excellent. However, over a relatively short period the seals degraded, leading to water leaking through and causing internal damage. When I contacted the installer for support (multiple time over multiple months), unfortunately no help was offered.

I have had to rely on the goodwill of the manufacturer to investigate the issue (early 2026), as I was unable to find any other local or regional business willing or able to assist with repairs. It’s extremely disappointing that, so early in what should be the long lifespan of bifold doors, I am now facing the possibility of expensive replacement simply due to lack of aftercare.

I’m glad others have had positive experiences, but sadly mine has not been one of them.

I have given a 3 star review, 5 for initial install and product quality, 1 for support after install.

Steve provides excellent customer service from initial contact through to installation. The OS29 sliding doors are a perfect replacement for our previous PVC French doors.

Great product, great company. Origin door professionally installed in 1 day & left clean & tidy. Highly recommended.

Steve and the team have now installed four Origin bifold doors for us, and we are delighted with the service. Great comms and advice throughout, finished installation is very high quality. Highly recommend.

Now looking to get bifolds and windows installed on an oak framed garden building.

Steve was knowledgeable and the team did a great job with no mess or fuss. I would highly recommend. Thanks for the work again guys.

From start to finish a five star experience. Great advice, great product, great communication and great installation. We couldn't have asked for more. Living in Anglesey, Steve was happy to travel over to measure up and then again for installation. Happy to recommend without reservation and will definitely use again.

Recently had Origin sliding doors and plain window fitted in our kitchen/dining area. Excellent products and professionally installed, no complaints whatsoever.

Had my bifolds fitted today, a great experience today, fitted quickly and efficiently. The service from start to finish has been fabulous. I am really pleased with the doors, such lovely quality.

I wouldn’t hesitate to recommend North West Bifolds to anyone! Steve’s approach is relaxed, informative and not pushy at all. We visited his showroom and purchased a combination of 7 windows, sliders and Bifolds from him. We mixed Origin and Smart systems based on his advice and knowledge to achieve what we wanted and to suit our budget! His team are excellent and the 2 days of install was seamless with zero issues whatsoever! Faultless and we’re thrilled with the end result! Thanks again Steve. Cheers - Graham & Kat

We contacted Steve and he was extremely responsive and sent through a quote immediately. He was helpful and knowledgeable without being pushy. Installation was straightforward and the lead time from quote - survey - order to installation was very quick and problem free. We are delighted with our French Doors, it's huge improvement on what was there before too! I would recommend Steve and his team.

Thanks Steve for patio sliding doors allowing us to now really see and enjoy the view of the garden.
The fitters Mark and Kieron were really efficient and very tidy.
Thanks again.

Steve put us at ease from first contact, he sent quotes out, provided advice and came out to measure up. Normal guy, been in the business for a long time, his KnowHow earn our trust and he delivered exactly what he said he would. The lads fitting the doors and windows were brilliant, skilled and efficient, clean and tidy but good humoured and lovely to talk to.
Genuinely couldn’t fault the service or the quality of the work. Highly recommend.

Just had our Origin OB49 Bifold doors with internal blinds fitted by Kieran and Martin from North West Bifolds. Absolutely fantastic product/job. Fast, efficient and clean and tidy. Would highly recommend. Don't be put off by Steve's relaxed manner, he's a top bloke.

Excellent quality and service received from NWBF this week, quick turn around and very helpful throughout the process, highly recommended.

Steve and his team did an amazing job replacing our old doors and windows. The new bifolds have transformed our house! I can't believe how quick the turn around was, a couple weeks from deposit to fitting. They only took 1 day to fit 2x bifold doors and a window. Extremely professional, trustworthy and charge a fair price for a great product. Thank you Steve!

I cannot thank Steve enough,we had 6m x 4m sliding Sunflex doors plus 2 large skylights fitted by Steve and his team,his knowledge of the window business is second to none,he was extremely helpful in all aspects of my project,the guys who supported him in the fit were a pleasure to have on site and I would have no hesitation in thoroughly recommending North west bifold.