North West Horology Reviews 4

TrustScore 4 out of 5

4.0

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Company details

  1. Watch Repair Service

Written by the company

Specialising in the repair and servicing of vintage mechanical watches.


Contact info

4.0

Great

TrustScore 4 out of 5

4 reviews

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Rated 5 out of 5 stars

1960's Omega watches

I needed two 1960's Omega watches to be cleaned and regulated, the North West Horology site appeared on Facebook and , after checking the reviews I contacted them about carrying out the work . The system is very slick . After making contact i was sent a prepaid envelope to send the watches off . Garry replied immediately the watches were received , which was very reassuring .After an initial inspection it was found that both watches had not received the best treatment previously . Garry sent photos an pictures explaining the first findings. There followed a number of emails explaining what was happening.

The first watch a constellation was returned , securely packed , and the result is excellent , timing is very near to perfect . For a mechanical watch I would say it is a good as anything you could get . It is far better than my Patel . The second watch sea master was in the poorest condition and has been returned to a very serviceable state.

Were there any downsides , not really . They are obviously very busy and on occasion I had to jog their memory to give me an update. However whenever I did this the response was virtually immediate . The time scale is much as I expected and have received in the past 3/4 months . I think Garry could explain that to those who are not familiar with horologists.

I would happily refer North West Horology to anyone who needs a watch servicing or repaired. The cost is very reasonable and at no time was additional money requested because of what was found during the work

This is a fair unbiased report which I hope will be useful

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Old trench watch from the 1940's

I had an old trench watch from the 1940's. Not particularly valuable but held lots of sentimental value to me. Unfortunately it wasn't wearable or working for at least 4 decades. I was recommended North West Horology by a friend who'd used them a few years ago and they did a wonderful job. The watch case was sterling silver, very battered, and had fixed strap lugs (one of which was missing completely). They were able to repair the case to a wearable condition and get the movement running to the point where it's a wearable daily timepiece and I can't thank them enough. The process of getting the watch to them was easy too. I offered to mail it in but Garry from the team drove to pick the watch up from me and delivered it back the same way with it being a delicate vintage piece.

August 29, 2025
Unprompted review

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