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Review summary

Created with AI, based on recent reviews

Considering 317 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with their orders, frequently encountering issues with delayed shipments and a lack of communication regarding their purchases. Reviewers also reported very slow response times from customer service, with many emails and messages going unanswered. However, some people were satisfied with the quality of the products, describing them as "spot on" and "excellent." A few other people also felt that the delivery service was quick and efficient for certain items, though this was not a consistent experience.

What people talk about most

Order

Customers consistently express strong dissatisfaction with their order experiences. Many report significant... See more

Product

Clients share ambiguous opinions on product. While some reviewers praise the quality of items like... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers express significant frustration... See more

Response time

Users describe significant dissatisfaction with response times. Many customers report sending numerous emails... See more

Quality

Consumers find quality to be positive. Many reviewers praise the amazing tracksuit, the "perfect tees," and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Bought a navy tracksuit about a week and half ago still hasn’t come and ignored my message asking if they’ve forgotten about me . Customer service is iffy , but no doubt that the tracksuit will be goo... See more

Rated 2 out of 5 stars

Ordered on the 29th of November and order has yet to been shipped. Recieved an email two weeks ago saying they are having problems shipping products but have not received any updates since

Rated 2 out of 5 stars

Ok, so the Jeans were delivered but to the wrong address. I updated 'Shop' with my new address but for some reason they chose to use my old one. I asked Nosauce to change the delivery details, whi... See more

Rated 2 out of 5 stars

I ordered on 6 December - had an email to say that they are behind with deliveries and since heard nothing despite emailing and messaging. Very disappointing.


Company details

  1. Clothing Store

Written by the company

Essential basic clothing, keep it simple.


Contact info

2.2

Poor

TrustScore 2 out of 5

448 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Terrible delivery process

Terrible delivery process, I’ve been waiting 1 month for clothes I’ve ordered for my son for Christmas. I was expecting them to arrive within he 3-5 days they had promised yet they still haven’t been shipped out. I have also messaged them on multiple occasions asking why the packaging and delivery process has taken so long, yet they haven’t replied to my emails or messages. Absolutely terrible customer service and zero communication with a customer, do not buy from here.

December 17, 2025
Unprompted review
Rated 2 out of 5 stars

Ordered on the 29th of November and…

Ordered on the 29th of November and order has yet to been shipped. Recieved an email two weeks ago saying they are having problems shipping products but have not received any updates since

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

No item, no communication no update stay away!…

Sorry I’ve received a email to say leave a review but haven’t even received my item or had a response or update on my item ordered 10 days ago… shocking company never order from here again only did as my son really wanted a tracksuit for Christmas which now I’ll clearly not get! Disappointed and quite disheartened if honest. Stay away

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

Very bad service!

Same as everyone else , still hasnt arrived and no answer through messages on social media or email

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

Never received my order!!!

Ordered from the on the 28th November. It’s now the 17th December and haven’t as much received a dispatch email from them. They don’t reply to emails. They are actively posting on Tik Tok however!! It’s crazy that a company can get away with treating people like this! Really wish I had read reviews before purchasing

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

Where is my order!!!!!!

So I got an email asking me to leave a review for the purchase I made, I placed my order in the 1st December and I have not received it, I think before asking me to leave a review that you sent me what I ordered? I have emailed and have got no response - will never use this company again

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

They don’t reply to any of your emails or get in contact with you at all I have been waiting for one tracksuit for three weeks and have still heard nothing there scammers do not recommend.

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

I placed an order on the 29/11/25 but…

I placed an order on the 29/11/25 but still not received it!
I have emailed 3 times now but am not getting any reply from them. It was a gift for my son’s birthday which has now passed so i really need it for a xmas gift.
I’m not happy

November 29, 2025
Unprompted review
Rated 1 out of 5 stars

I wish I could give this company zero…

I wish I could give this company zero stars. My adult son ordered joggers 8 wks ago, no communication, no email updates just took the money and still no goods. Stupidly in the midst of this (I wasn’t aware they hadn’t bothered to send the first joggers out) I ordered my teenage son a £150 tracksuit for Christmas. Not at any point did it say there is a delay, or the item is out of stock, but surprise surprise in drops the generic email update saying that there is high demand and a delay on the order. So I email & to date there has been zero response. Honestly this company is a huge con! we are a week off Christmas & somehow expected to replace a present for £150 because this company is advertising goods that are simply not available.

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered over two weeks ago

Ordered over two weeks ago. Have emailed to ask when to expect delivery as it is a Christmas present and had no reply! Pretty poor service

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Still not received my order it’s been…

Still not received my order it’s been over 3 week it’s hasn’t even been shipped or anything and I sent multiple emails they haven’t replied and they even emailed me asking to give a review when u havent received my order. My order number if anyone at the business would like to respond order# ns117162

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

Almost 4 weeks and still no sign of…

Almost 4 weeks and still no sign of delivery…Placed an order on 20th November and it’s still preparing for shipment… I have emailed but get the same autogenerated email saying that the items purchased were pre order items (although no mention of this when I purchased) & would be shipped within 2-3 weeks! Very frustrating as I ordered in plenty of time for Christmas…. Needless to say I will be avoiding purchasing from no source again at all costs.

November 20, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a tracksuit on 22nd November…

Ordered a tracksuit on 22nd November after a week no shipping details sent. Contacted them they said. currently on pre-order and is scheduled to start dispatching from 8th December. The pre-order information was included in the product description, but we apologise if this was not clear at the time of your purchase. I have Emailed them another 3 times and still no reply or shipping information. Not happy feel like I have been scammed.

November 22, 2025
Unprompted review
Rated 1 out of 5 stars

Not happy at all!

Ordered 2 shirts and a tracksuit on the 5th December. Still NO shipping info provided! This is my son’s main Christmas present and he will be absolutely gutted if it’s not here for Christmas Day. I have messaged, emailed and engaged in the “online chat” which has been “off line” both times! Absolute joke!

December 16, 2025
Unprompted review

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