Nosaucetheplug Reviews 1,278

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 84 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant delays with their orders, with some waiting weeks or even months for items to be shipped or delivered. People also expressed frustration with the lack of communication, noting that their emails and messages often went unanswered, making it difficult to get updates or resolve issues. Some people were dissatisfied with the delivery service, citing problems like items not arriving, incorrect deliveries, or packages getting stuck. Reviewers also mentioned difficulties with contacting the company, experiencing unresponsiveness across various communication channels. However, some customers were satisfied with their purchases, praising the quality of the products and experiencing fast delivery times.

What people talk about most

Order

Customers consistently express significant dissatisfaction with their order experiences. Many reviewers... See more

Product

Consumers have mixed feelings about the product. While some reviewers praise the nice quality of items like... See more

Delivery service

Customers had negative experiences with delivery service. Many reviewers report significant delays, with some... See more

Response time

Clients share negative opinions on response time, with many reporting a complete lack of communication from... See more

Customer communications

Reviewers express significant frustration with the company's contact methods. Customers report being ignored... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Would rate 0 stars if I could. Took 16 days just to receive a shipping email. They are glorified depop sellers who don’t actually have any items in stock, which they take 14 days to “source” while the... See more

Rated 1 out of 5 stars

Do not purchase from this company! Complete scam! Ordered weeks ago and no order has came. Very disappointed boy at Christmas and still no response from my emails. Awful customer service (well just no... See more

Rated 1 out of 5 stars

Disgusting customer service. Ordered some trainers 2 weeks ago still no update on tracking. Numerous emails sent, social media messages and no reply. Only just read the reviews for this company and I’... See more


Company details

  1. Clothing Store

Written by the company

No Sauce The Plug is the No.1 Retailer for UK streetwear with Brands such as Trapstar, Nike, Broken Planet Market and more. Shop with confidence knowing that all items have been independently authenticated by our in-house 'Verified By No Sauce' team of experts. We provide the streets with the hottest items in UK streetwear. If you miss a drop just know No Sauce The Plug will have you covered. You can now build the drippiest of fits from head to toe as we have introduced Jordan's to our product range. The latest and greatest Jordan's will be stocked up on but we can't promise that they will last as they fly off the shelves.


Contact info

2.0

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Really wish I read the reviews before…

Really wish I read the reviews before buying from this company. I bought a £150 tracksuit for my son's Christmas present on the 29th November and it's still not been delivered. No response from any of my emails or messages. I'm absolutely gutted because now I can't afford to buy anything else for my son's Christmas present. Poor customer service

December 16, 2024
Unprompted review
Rated 1 out of 5 stars

My wife ordered a trap star tracksuit…

My wife ordered a trap star tracksuit on the 22nd November, payment was taken and delivery slot of 5 to 7 business days, no sign of the tracksuit and no correspondence whatsoever, my daughter of 15 saved up to buy her boyfriend a tracksuit costing £199 for Xmas, she’s heartbroken as we haven’t received anything and they haven’t been in contact since, we have messaged over and over again with no reply. If anyone from the business happens to see this review, please can you respond

November 22, 2024
Unprompted review
Rated 1 out of 5 stars

no update on my order and not…

no update on my order and not responding to any of my emails £300 to get aired in emails and no updates order it 5 days ago taking the piss my emails if they want to respond omds

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

Worth The Plug!

I had my doubts having never heard of this company before but even after reading the negative reviews I was happy there was nothing malicious going on.

And I’m delighted to have made the choice. I got a pair of Nike Air Max 97 (Triple White) size 10s for a great price and they arrived within 3-5 working days, in perfect condition, securely packaged in a bigger outer box and delivered with care.

The only negative I would say is the communication. After receiving the initial confirmation email, I had no idea if the order was in-transit or delayed etc. until the parcel arrived at my door. However, I got exactly what I paid for within the expected timescale and I’m happy to recommend No Sauce The Plug to everyone.

If it helps, they do accept Klarna and ClearPay.

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

Shocking customer service

Shocking customer service, don’t mind taking the money. No response on email for a delivery date. No response to emails full stop. Back bedroom operation rightern all over it

December 6, 2024
Unprompted review
Rated 1 out of 5 stars

Where's my order

Where's my order? Tried to reach out 5 times and don't even bother replying little scums. Literally ordered it 3 weeks ago was supposed to come 2 weeks ago and saying its not even been shipped to royal mail yet

November 22, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a tracksuit and a jacket

I ordered a tracksuit and a jacket, on the website it says that in maximum 7 business days it arrives, the tracksuit arrived after 20 business days! And After that they sent me a invalid tracking code! I wrote them an email 7 days ago about it, until now I have no response and I don’t know where my jacket is after 31 business days!! Never ever ordering from this website again, I recommend you don’t also!!!

December 11, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Ordered a tracksuit over 3 weeks ago. no one is responding to my messages or emails. I have not received my order. Tried to request a refund and haven't receive anything from the company. The chat bot, Just keeps saying my order has been confirmed. Delivery was advertised as 3-5 days. I'm now having to open a dispute with my bank to get my money back.

November 22, 2024
Unprompted review
Rated 1 out of 5 stars

I have tried ordering track suits twice…

I have tried ordering track suits twice for my son for his birthday from this site and each time they have taken my money and within 2 weeks I have then been told there is no stock and await a refund within another 10 days. I will not be ordering from there again.

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

Tracksuit

Ordered a tracksuit from here. Was a little worried after reading some negative reviews but tracksuit arrived promptly, great price and quality. Would definitely order from here again.

November 18, 2024
Rated 1 out of 5 stars

Zero customer support

Ordered Carsicko Signature Joggers as a present. Should have been shipped within 2days but no movement on the order in 7days. Worse no one replies to your emails so you get no update as why the delay or when they might be shipped. Can only assume they say they have items in stock when they don’t. Doubt they will be No1 streetwear seller for long!!

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Nice

Quick and well made good products will order again from the site

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Syna Skull Cap

I’ve ordered a syna world skull cap and it’s just arrived by dpd thank you so much my dpd delivered it in good care and at first i thought it wasn’t gonna arrive as i read the reviews and theres quite a few bad ones but i hoped and prayed it was gonna arrive and im so happy that it did thank you so much ❤️☺️😊 and i ordered it on 23rd so it took 4 days to come which isn’t that bad i’ve had worse so im so happy it arrived

November 27, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look