Not A Boring Box .co.ukReviews 

218
TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

I searched Google for "kitchen suction clips". Amongst many I had tried unsuccessfully before, i found some on this website. After a brief email exchange with the company, I placed the order. The cli... See more

Rated 3 out of 5 stars

Day 10 and still not dispatched, I hate leaving bad reviews but have exhausted other options. There’s been no communication from them since purchasing, I emailed 4 days ago, and they do not have a... See more

Company replied

Rated 1 out of 5 stars

Ordered 3 December 2025. Items have still not arrived. Evri emailed to say they were out for delivery on 5th Dec but then received an email saying delayed. I have been emailed to say items will arrive... See more

Company replied

Rated 5 out of 5 stars

What an amazing company. I needed to replace a basket bought several years ago. I managed to find the company & ordered online. I received a reply shortly afterwards informing me they were out of stoc... See more

Company replied

Company details

  1. Home Goods Store
  2. Basket Supplier
  3. Countertop Store
  4. Furniture Store
  5. Shelving Store

Written by the company

We’re Not A Boring Box, a small indie business based in sunny North Wales with a big passion for stylish storage and smart organisation. We’ve been doing this for a long time, so we know a thing or two about helping people get organised (and we genuinely love it!). Whether you’re sorting out your kitchen, clearing the toy chaos, or finally tackling that overflowing wardrobe, we’ve got you covered. From a simple storage box to larger storage furniture, we stock quality, responsibly sourced products that are made to last, and look great too. You’ll find everything from kitchen storage and clothes storage to toy storage, coat hooks for your hallway and a great range of wicker baskets. If it helps make life tidier and calmer, it’s probably in our shop. We like to think we're a friendly, knowledgeable team that cares about our customers, no call centres or corporate fluff, just real people who want to help you find A Place For Everything. And if you ever do have a problem with an order, or simply need help or advice, please do get in touch with us directly at hello@notaboringbox.co.uk we’re always happy to help. As a small independent business, we’d much rather have the opportunity to resolve an issue for you personally before frustration turns into disappointment. So if you’re searching for stylish, practical storage for your home or office, come and take a look. We’re proud of what we do and love sharing it with others.


Contact info

3.8

Great

TrustScore 4 out of 5

218 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(218)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

I ordered 2 items which arrived quickly and well packaged. Sadly they were damaged in transit but one email to Lauren and a replacement was sent out to me with no trouble. Thank you!

January 19, 2023
Rated 5 out of 5 stars

Amazing!

Lovely products good quality and look great! The customer service is so good any issues or additional requests of mine have been so well accommodated - huge thanks!

December 15, 2022
Rated 5 out of 5 stars

Thank you Lauren!

The ordering process was really simple and delivery was super fast! The product itself is so nice and exactly how it appears on the website; the ‘aykasa’ foldable crate. Thank you Lauren

November 17, 2022
Rated 5 out of 5 stars

Reliable and friendly company - buy from them!

A really responsive company to buy from. Any small issues I had - a label reprint for example - were dealt with really quickly and professionally. I would definitely use them again and recommend them to anyone. Thanks Notaboringbox!

November 14, 2022
Rated 5 out of 5 stars

Absolutely love my storage jars

Absolutely love my storage jars. Lauren was always at hand if I had any questions. Customer service is ace and the products are lovely. Can't wait to buy more. Thank you Deepti x

November 10, 2022
Rated 5 out of 5 stars

Brilliant customer service!

Brilliant customer service and would definitely order again from this business.
I ordered from Not a Boring Box, but sadly it did not arrive and after a week I got in contact to ask where the order was. Lauren was incredibly friendly and so apologetic and turned out the delivery was damaged by the courier and they had not advised either of us of this issue. Lauren kindly sent a full replacement order without any questions and it was all dealt with so quickly - such brilliant customer service. So pleased with all my items, packaged beautifully and will definitely order from them again!

October 29, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing products & fast delivery

This is my go to online shop for home organisation. The products are so stylish and practical. The delivery is also really quick!

This time I bought the baskets - which look great for storing my cleaning products.

I also bought the grab and go playmat as a present. My sister in law loves it!

5 stars as always!

September 19, 2022

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