NotaryCam Reviews 14,737

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 10,210 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and kind attitudes, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting the personalized and understanding approach. The overall service is frequently described as excellent, with consumers appreciating the efficiency and ease of their experience, often noting quick response times. However, some customers also noted issues with the technology, finding it lacking or experiencing delays. A few other people also felt that the user experience was poor, and some mentioned delays in receiving their notarized forms without clear explanations.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

User experience

Consumers find the user experience to be positive. Many reviewers describe the process as smooth, easy, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the prompt, professional,... See more

Response time

Users describe positive interactions with response time. Many customers praise the prompt replies, with some... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the agents for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The link to upload photo copy of passport was expired, therefore I couldn't completed upload before appointment. Victoria sent me the new link quickly. I struggled to find the path to turn on the w... See more

Rated 5 out of 5 stars

The notary was very patient as I was having a lot of technical issues connecting. We were able to work through on the chat or needed to happen for me to sign electronically. All in all, a very good ex... See more

Rated 5 out of 5 stars

Lisa and Lindsay both went above and beyond to help me solve some issues that I was having with my notarized form. I cannot thank them enough for being so patient, efficient, and helpful throughout th... See more

Rated 5 out of 5 stars

The experience was great and seamless. Even though my connectivity delay and errors caused trouble for a few mins, the staff on the other end was extremely kind and cooperative. Well mannered and acco... See more


Company details

  1. Notary Public
  2. Legal Services

About NotaryCam

Written by the company


NotaryCam, a Stewart-owned company, is the leader in online notarization and mortgage eClosing solutions, having notarized documents worldwide for more than a million customers in all 50 states and more than 146 countries. The company’s eClose360® platform delivers the “perfect” online mortgage closing in every jurisdiction and supports all eClosing scenarios with a flexible workflow for document recording and unparalleled identity verification, security and customer convenience. In addition to real estate transactions, NotaryCam provides RON services to many Fortune 500 companies as well as small and midsize businesses. The company also proudly maintains an industry-leading 99.8 percent customer satisfaction rating and the highest Net Promoter Score (NPS) amongst the best global tech brands.

Visit https://www.notarycam.com for additional information or to get a document notarized today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look