NotaryPublic24 Reviews 

348
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed, efficiency, and ease of use, often highlighting quick turnarounds for document notarization and apostille services. Many people appreciate the fast response times to communications and the helpful, professional demeanor of the staff, who are readily available to assist with inquiries and guide them through the process. However, some customers noted concerns about pricing transparency, feeling charges were higher or details hidden, and that the service sometimes didn't meet expectations, like receiving an unusable digital document or an unexpected apostille type. A few also reported difficulties reaching phone support or delays in responses.

What people talk about most

Service

Customers consistently note positive experiences with service, often praising its speed, efficiency, and... See more

Response time

People report positive experiences with response times, with many reviewers highlighting the quick and prompt... See more

Staff

Clients share positive opinions on staff, highlighting their professionalism, kindness, and helpfulness... See more

Customer service

Consumers find customer service to be positive, with many reviewers appreciating the outstanding support,... See more

Price

Reviewers mention ambiguous feedback about price, with many finding the service to be well-priced,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really great service from NotaryPublic24. The whole process was easy, efficient and much cheaper than having to search for and visit a firm to do as they cover all notarizstion services cheaper and q... See more

Rated 5 out of 5 stars

I needed to notary and apostille of a document for a form within a week. They were very helpful in walking me through the process (e.g. payment for more than one signature). When the document came bac... See more

Rated 5 out of 5 stars

I needed to get my UK Passport Notarised and this company provided a first class service. Easy to apply online and swift advice received. Google meet with solicitor swiftly arranged and passport duly... See more

Rated 5 out of 5 stars

I was facing a critical deadline to assist my nephew back in the states, while working in London. I had visited a notary in London but the offices were closed and I wasn't sure what to do next. I foun... See more


Company details

  1. Legal Services

Written by the company

NotaryPublic24 is a digital notarization and apostille platform built around a clear principle: remote document authentication can be as rigorous and defensible as a traditional in-person appointment, when the infrastructure behind it does its job properly. We carry that infrastructure so qualified notaries can focus on their professional duties, and customers can get their documents handled without the friction of office visits, government paperwork, or guesswork about international acceptance. Over 40,000 customers globally trust NotaryPublic24 with documents that matter. From personal certificates (birth, marriage, ACRO police, DBS, decree absolute) to educational records, corporate powers of attorney, articles of association, and commercial agreements, we manage the full process from notarization to international delivery. Our services include: Online notarization by an appointed UK Notary Public, fully remote. Identity verification, the meeting with your notary, and document return all happen through a secure online flow. Delivered digitally the next day, or by tracked post in 2-3 working days. FCDO Paper Apostille certification for documents going abroad. All government fees, notarization where needed, and tracked international post are included in one transparent price. Typical turnaround: 2-3 weeks. FCDO e-Apostille for eligible digital documents, delivered as a secure PDF within 2-3 working days. Specialist partnership services for international law firms, with dedicated workflows for clients who need their documents notarized, apostilled, and delivered abroad. Every order is secured by online identity verification with a biometric and ID check. Documents are encrypted in transit, and originals are tracked and insured throughout postal handling. Our money-back guarantee covers any failure on our end, and real support is available online whenever you need help. NotaryPublic24 cares about your documents and works hard to get it right the first time.

Our promises to you

Written by the company

Notarized and Apostilled, fast
Online notarization delivered the next day. FCDO e-Apostille in 2-3 working days. Paper Apostille in 2-3 weeks. Every order managed end to end, so you never have to chase a notary or the FCDO yourself.

Money-back guarantee

Refunded if we fall short

NotaryPublic24 backs every order with a money-back guarantee. If anything on our end goes wrong, whether that's a mistake by your appointed Notary Public or an issue with how your order was handled, your service fee is refunded in full. Real support is always available online to help put things right.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

348 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(348)

148 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolute stars

Absolute stars! Great customer service, particularly like the fact you can ask questions on WhatsApp and get a quick reply back, nothing was too much trouble and their service was great value for money,
Thank you all

June 26, 2025
Unprompted review
Rated 1 out of 5 stars

Bait& switch pricing, a scam

Update: after being informed I would be filing a chargeback, they have now told me they will be selling my banking information and biometric info because they “don’t have to follow their privacy policy if I don’t follow their refund policy”. This won’t matter in my case as I’m closing the associated account for my international move, but just so you know this company is making threats to use peoples info in this way. I will be alerting the proper authorities.

Original review:
Submitted a document for translation and apostille. There was no mention of page limitations and the site specifically advertised a 100% money back guarantee if it could not be completed. Unfortunately I was notified that I would not be “able” to receive a refund once I was informed the price for my document would be $1500, several times more than the $295 I was originally quoted and paid. I would highly recommend that anybody else expecting a similar bait & switch tactic initiate chargebacks on their cards as well.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service – Highly Recommended!

I had a great experience with this notary service. Even months after my initial certification, I needed a change, and they were incredibly helpful and responsive—despite the time that had passed. Their customer service is top-notch; every email was answered promptly and clearly.

I was a bit hesitant at first about doing my certification online, but they proved to be completely trustworthy. The whole process was quick, smooth, and professional. I'm really happy with the service I received—they truly deserve every penny I spent. Highly recommended!☺️❤️

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Very Fast

I was very happy with the service. They turned it around in under 8 hours and also very responsive and polite via Whatsapp customer support. I will use again and highly recommend.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

my son who s 17 going to portugal needed notarization

my son who s 17 going to portugal at 7pm tonight and only found out he needs a notorisatian letter for this country ..came across this website ..bearing in mind its sunday morning..so big panic on to get this sorted ...Yolanda on the chat hepled me sort it stage by stage and rushed it through when i explained the situation...
was done within the hour of verifying the uploaded documents ..totally probably saved the holiday for my son..yes he may have got away without it,,,but portugal is supposedly strict on under 18,s ..not worth the chance of being sent back...if i could give more than 5 stars i would...highly recommend this site and service

June 22, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

The process of getting an apostilled document seemed overwhelming, but this company made it so easy! Customer service is immediately responsive, and I couldn't be more satisfied.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful Service

Just recently used this service for notarization of a document. I honestly could not be happier with the service I received. They were quick and efficient in their replies. The notarizer was very polite, courteous and professional. No long waits or delays. I highly recommend their service.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient quality service

I recently used this service for my document notarization, and I couldn’t be happier with the experience! The service was fast, professional, and incredibly convenient.
The notary was knowledgeable, courteous, and took the time to ensure everything was completed accurately. They explained each step clearly, which made the process stress-free. Plus, the appointment was quick and efficient—no long waits or unnecessary delays.
Whether you need notarization for legal documents, real estate forms, or any other paperwork, I highly recommend Notary Public 24. Reliable, friendly, and top-notch service all around!

June 15, 2025
Unprompted review
Rated 5 out of 5 stars

Top notch service

It’s a great service! I appreciated the quick communication and the simplicity of the entire process. The website was super easy to understand, which I really value.

I called so many notaries and nobody was available and some were very cold on the phone. But my experience with this company was the total opposite, everyone I was in contact with very kind and they all assisted me very well. I will definitely come straight to them anytime I need these services in the future, thanks again!

June 14, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look