NotaryPublic24 Reviews 

348
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed, efficiency, and ease of use, often highlighting quick turnarounds for document notarization and apostille services. Many people appreciate the fast response times to communications and the helpful, professional demeanor of the staff, who are readily available to assist with inquiries and guide them through the process. However, some customers noted concerns about pricing transparency, feeling charges were higher or details hidden, and that the service sometimes didn't meet expectations, like receiving an unusable digital document or an unexpected apostille type. A few also reported difficulties reaching phone support or delays in responses.

What people talk about most

Service

Customers consistently note positive experiences with service, often praising its speed, efficiency, and... See more

Response time

People report positive experiences with response times, with many reviewers highlighting the quick and prompt... See more

Staff

Clients share positive opinions on staff, highlighting their professionalism, kindness, and helpfulness... See more

Customer service

Consumers find customer service to be positive, with many reviewers appreciating the outstanding support,... See more

Price

Reviewers mention ambiguous feedback about price, with many finding the service to be well-priced,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really great service from NotaryPublic24. The whole process was easy, efficient and much cheaper than having to search for and visit a firm to do as they cover all notarizstion services cheaper and q... See more

Rated 5 out of 5 stars

I needed to notary and apostille of a document for a form within a week. They were very helpful in walking me through the process (e.g. payment for more than one signature). When the document came bac... See more

Rated 5 out of 5 stars

I needed to get my UK Passport Notarised and this company provided a first class service. Easy to apply online and swift advice received. Google meet with solicitor swiftly arranged and passport duly... See more

Rated 5 out of 5 stars

I was facing a critical deadline to assist my nephew back in the states, while working in London. I had visited a notary in London but the offices were closed and I wasn't sure what to do next. I foun... See more


Company details

  1. Legal Services

Written by the company

NotaryPublic24 is a digital notarization and apostille platform built around a clear principle: remote document authentication can be as rigorous and defensible as a traditional in-person appointment, when the infrastructure behind it does its job properly. We carry that infrastructure so qualified notaries can focus on their professional duties, and customers can get their documents handled without the friction of office visits, government paperwork, or guesswork about international acceptance. Over 40,000 customers globally trust NotaryPublic24 with documents that matter. From personal certificates (birth, marriage, ACRO police, DBS, decree absolute) to educational records, corporate powers of attorney, articles of association, and commercial agreements, we manage the full process from notarization to international delivery. Our services include: Online notarization by an appointed UK Notary Public, fully remote. Identity verification, the meeting with your notary, and document return all happen through a secure online flow. Delivered digitally the next day, or by tracked post in 2-3 working days. FCDO Paper Apostille certification for documents going abroad. All government fees, notarization where needed, and tracked international post are included in one transparent price. Typical turnaround: 2-3 weeks. FCDO e-Apostille for eligible digital documents, delivered as a secure PDF within 2-3 working days. Specialist partnership services for international law firms, with dedicated workflows for clients who need their documents notarized, apostilled, and delivered abroad. Every order is secured by online identity verification with a biometric and ID check. Documents are encrypted in transit, and originals are tracked and insured throughout postal handling. Our money-back guarantee covers any failure on our end, and real support is available online whenever you need help. NotaryPublic24 cares about your documents and works hard to get it right the first time.

Our promises to you

Written by the company

Notarized and Apostilled, fast
Online notarization delivered the next day. FCDO e-Apostille in 2-3 working days. Paper Apostille in 2-3 weeks. Every order managed end to end, so you never have to chase a notary or the FCDO yourself.

Money-back guarantee

Refunded if we fall short

NotaryPublic24 backs every order with a money-back guarantee. If anything on our end goes wrong, whether that's a mistake by your appointed Notary Public or an issue with how your order was handled, your service fee is refunded in full. Real support is always available online to help put things right.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

348 reviews

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4.4

All reviews

(348)

148 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing !

From the initial enquiry to completed documents A* service. All completed with a few hours and keep fully informed of progress throughout. Thank you, would highly recommend.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Quick, easy to use service

I found this service through an online search after I needed a last minute document notarized and I'm glad I did, especially after what my local solicitors was going to charge me. The whole process from start to finish was easy and in my opinion very good value for money, thanks notarypublic24.

October 23, 2025
Unprompted review
Rated 2 out of 5 stars

Very quick turnaround and simple to get…

Very quick turnaround and simple to get done. However, document wasn’t accepted as they couldn’t confirm it was a UK registered SRA regulated solicitor. Ended up delaying my whole process by nearly 4 weeks and now having to restart it with a local solicitor.

September 18, 2025
Unprompted review
Rated 4 out of 5 stars

Really great service from NotaryPublic24 …

Really great service from NotaryPublic24. The whole process was easy, efficient and much cheaper than having to search for and visit a firm to do as they cover all notarizstion services cheaper and quicker. The response is fast and accessible to emaol back or if needing help. And the team there are great and responsive during days.
to if you need help, and very quick to answer any questions by email as well. We used the notary attestation service and highly recommend them.

October 19, 2025
Unprompted review
Rated 5 out of 5 stars

great service

Very happy with the service and prompt responses and completion . Karl helped me and was very efficient. Thank you
Great communication and clear
I would 100% recommend.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great service, efficient and a pleasure to deal with

Really amazing service from NotaryPublic24. The whole process was easy, efficient and much cheaper than any other service I was about to use. The people are accessible to speak to if you need help, and very quick to answer any questions by email as well. I used the notary and apostille service, and it has saved me alot of time , hassle and money. I will use them again next time, and highly recommend them.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Service was swift and responsive

Service was swift and responsive, and when an amend was needed there were no quibbles. We needed a travel consent letter notarised so our kids could travel abroad without us - an unwanted expense that was looking painfully laborious and expensive through more traditional options, until we found this lot.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, fast service, only a few hours for my documents to be returned.
Definitely recommend

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

I asked for a refund and they said it…

I asked for a refund and they said it will take 10 working days. I never got the money and had to send a follow up email. They hadn’t processed the refund the whole time and now it’s taking another 10 working days to receive it.

October 6, 2025
Unprompted review

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