NotaryPublic24 Reviews 

348
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed, efficiency, and ease of use, often highlighting quick turnarounds for document notarization and apostille services. Many people appreciate the fast response times to communications and the helpful, professional demeanor of the staff, who are readily available to assist with inquiries and guide them through the process. However, some customers noted concerns about pricing transparency, feeling charges were higher or details hidden, and that the service sometimes didn't meet expectations, like receiving an unusable digital document or an unexpected apostille type. A few also reported difficulties reaching phone support or delays in responses.

What people talk about most

Service

Customers consistently note positive experiences with service, often praising its speed, efficiency, and... See more

Response time

People report positive experiences with response times, with many reviewers highlighting the quick and prompt... See more

Staff

Clients share positive opinions on staff, highlighting their professionalism, kindness, and helpfulness... See more

Customer service

Consumers find customer service to be positive, with many reviewers appreciating the outstanding support,... See more

Price

Reviewers mention ambiguous feedback about price, with many finding the service to be well-priced,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really great service from NotaryPublic24. The whole process was easy, efficient and much cheaper than having to search for and visit a firm to do as they cover all notarizstion services cheaper and q... See more

Rated 5 out of 5 stars

I needed to notary and apostille of a document for a form within a week. They were very helpful in walking me through the process (e.g. payment for more than one signature). When the document came bac... See more

Rated 5 out of 5 stars

I needed to get my UK Passport Notarised and this company provided a first class service. Easy to apply online and swift advice received. Google meet with solicitor swiftly arranged and passport duly... See more

Rated 5 out of 5 stars

I was facing a critical deadline to assist my nephew back in the states, while working in London. I had visited a notary in London but the offices were closed and I wasn't sure what to do next. I foun... See more


Company details

  1. Legal Services

Written by the company

NotaryPublic24 is a digital notarization and apostille platform built around a clear principle: remote document authentication can be as rigorous and defensible as a traditional in-person appointment, when the infrastructure behind it does its job properly. We carry that infrastructure so qualified notaries can focus on their professional duties, and customers can get their documents handled without the friction of office visits, government paperwork, or guesswork about international acceptance. Over 40,000 customers globally trust NotaryPublic24 with documents that matter. From personal certificates (birth, marriage, ACRO police, DBS, decree absolute) to educational records, corporate powers of attorney, articles of association, and commercial agreements, we manage the full process from notarization to international delivery. Our services include: Online notarization by an appointed UK Notary Public, fully remote. Identity verification, the meeting with your notary, and document return all happen through a secure online flow. Delivered digitally the next day, or by tracked post in 2-3 working days. FCDO Paper Apostille certification for documents going abroad. All government fees, notarization where needed, and tracked international post are included in one transparent price. Typical turnaround: 2-3 weeks. FCDO e-Apostille for eligible digital documents, delivered as a secure PDF within 2-3 working days. Specialist partnership services for international law firms, with dedicated workflows for clients who need their documents notarized, apostilled, and delivered abroad. Every order is secured by online identity verification with a biometric and ID check. Documents are encrypted in transit, and originals are tracked and insured throughout postal handling. Our money-back guarantee covers any failure on our end, and real support is available online whenever you need help. NotaryPublic24 cares about your documents and works hard to get it right the first time.

Our promises to you

Written by the company

Notarized and Apostilled, fast
Online notarization delivered the next day. FCDO e-Apostille in 2-3 working days. Paper Apostille in 2-3 weeks. Every order managed end to end, so you never have to chase a notary or the FCDO yourself.

Money-back guarantee

Refunded if we fall short

NotaryPublic24 backs every order with a money-back guarantee. If anything on our end goes wrong, whether that's a mistake by your appointed Notary Public or an issue with how your order was handled, your service fee is refunded in full. Real support is always available online to help put things right.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

348 reviews

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4.4

All reviews

(348)

148 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous service from Yolanda and…

Fabulous service from Yolanda and Melissa. The response time is incredibly quick and they were very very helpful with all my questions and with help with the shipping. (The only slight drawback is that shipping of original docs is very expensive but this does not detract from the excellent overall service).

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to end

Excellent service from start to end. Dealt with everything professionally, and with expert advice. All documents were completely exceptionally quickly, using their biometric data technology. Absolutely would use again, highly recommend.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Very quick and efficient service

My daughter is travelling with my mom and we needed a parental consent authorisation form completed and notarised, as she is a minor by the cruise liner. The letter of consent was not sufficient, which we didn’t realise. We had an hour to get the document notarised on a Sunday. The process was completed from start to finish within 30 minutes! Very quick and efficient and the WhatsApp communication eased my stress. Highly recommended!

July 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I've never used an online notary before and the process was quick and professional. Thanks to Yolanda for walking me through the process and correcting my mistakes!

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, super easy system, extremely help support team and great value. Service provided out side of office hours which was a huge bonus.

July 25, 2025
Unprompted review
Rated 1 out of 5 stars

Nothing but a waste of time

Nothing but a waste of time. They kept everything on hold while sending useless updates from “Karl from NotaryPublic24”

After a long wait, they came back asking for something silly, like saying the text you provided must be in PDF and not in any other format.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and professionalism

I used Notarypublic24 to have our mothers death certificate notarised and Apostilled for the Norwegian embassy. The service was smooth and quick.
Regrettably the Norwegian embassy would not agree to the document as it wasn’t an original, despite it being notarised, and Notarypublic24 refunded me immediately without hesitation.
I’m really impressed and grateful for their service and professionalism throughout.

July 8, 2025
Unprompted review
Rated 3 out of 5 stars

Be careful

I paid £91 to get a document apostilled. They sent me an apostille from Sweden for a UK document which is not legitimate.

I originally gave 1 star and labelled it a scam.

To give them credit, I wrote to complain and they refunded the money.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and professionalism

I enjoyed the professionalism with the service. I first contacted the help desk to be sure they could get my document notarised, to which they quickly confirmed. Subsequently, I was able to get my document notarised in a day without a hustle of going to any office or paying a huge sum.

July 15, 2025
Unprompted review

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