While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I initially had a misunderstanding with Notawijzer, but it was fully resolved thanks to Zakaria, the manager. He was very attentive, responsive, and took the situation seriously from the moment we spo... See more

Rated 1 out of 5 stars

I looked up the staff photos on the website — Roxy Dekkers is actually the face of a vitamin brand, Erol Can is an English tutor (his real name is Shakti), and Nienke van der Meer doesn’t exist; the p... See more

Rated 5 out of 5 stars

My previous energy contract was not fair and ending up charging me high prices while the general energy price had went down. Sam Verbruggen helped me got out of it and putting me back on a fair price... See more

Rated 5 out of 5 stars

Very nice company. They help you to arrange cheaper energy contracts for your home. People at the other side of the phone are very kind and show you the best choices for reducing the cost of you energ... See more

Company details


Contact info

3.7

Average

TrustScore 3.5 out of 5

203 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 65% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Issue Resolved – Great Support from Zakaria

I initially had a misunderstanding with Notawijzer, but it was fully resolved thanks to Zakaria, the manager. He was very attentive, responsive, and took the situation seriously from the moment we spoke. I really appreciate his support and professionalism, and I am very satisfied with the outcome. I would therefore recommend their services.

March 24, 2026
Unprompted review
Rated 1 out of 5 stars

photos and names are fake on the website

I looked up the staff photos on the website — Roxy Dekkers is actually the face of a vitamin brand, Erol Can is an English tutor (his real name is Shakti), and Nienke van der Meer doesn’t exist; the picture shown belongs to a woman named Sophie from Ireland. Jonathan Kalai is the founder of a company called Intense and his real name is John W. All the photos and names are fake.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Agent pleasant, patient and informative

Agent was persistent in reaching me, explained the offer and replied with patience on multiple questions I had, keeping positive attitude and having good knowledge of English. The offer for transfering energy contract was well suited and formed with all correct data.

October 29, 2025
Rated 5 out of 5 stars

Sam helped me got back to fair contract

My previous energy contract was not fair and ending up charging me high prices while the general energy price had went down. Sam Verbruggen helped me got out of it and putting me back on a fair price contract. He is caring and patient with my case, he is also a friendly guy to chit chat with instead of putting you on hold while the system is processing the contract for us. Thanks Sam!

November 1, 2025
Rated 4 out of 5 stars

it was easy to sign a new contract and…

it was easy to sign a new contract and its great that they are trying to make sure their customers getting better energy rates. However, I don't like having to handle this process over phone, I would much prefer to be contacted by email, that way I have sometime to actually review and make a decision. Also they didn't tell me there were going to be contract cancellation fees from my former energy provider.

October 24, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look