I initially had a misunderstanding with Notawijzer, but it was fully resolved thanks to Zakaria, the manager. He was very attentive, responsive, and took the situation seriously from the moment we spo... See more
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I looked up the staff photos on the website — Roxy Dekkers is actually the face of a vitamin brand, Erol Can is an English tutor (his real name is Shakti), and Nienke van der Meer doesn’t exist; the p... See more
My previous energy contract was not fair and ending up charging me high prices while the general energy price had went down. Sam Verbruggen helped me got out of it and putting me back on a fair price... See more
Very nice company. They help you to arrange cheaper energy contracts for your home. People at the other side of the phone are very kind and show you the best choices for reducing the cost of you energ... See more
Replied to 65% of negative reviews
Typically replies within 1 month
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Issue Resolved – Great Support from Zakaria
I initially had a misunderstanding with Notawijzer, but it was fully resolved thanks to Zakaria, the manager. He was very attentive, responsive, and took the situation seriously from the moment we spoke. I really appreciate his support and professionalism, and I am very satisfied with the outcome. I would therefore recommend their services.
I had the lovely Thom van den Berg on…
I had the lovely Thom van den Berg on the phone who was extremely helpful! Explained everything very clearly and politely
Great service consultants
The consultant Thom was very friendly and knowledgeable. The information was dear and all my concerns and questions were addressed.
friendly and clear person on the phone…
friendly and clear person on the phone - with a lot of patience ..
Emre was tip top on the subject
Emre was tip top on the subject. He explained everything very clearly with patience and convinced me to choose Engie.
Really prepared and concrete
Fast call and explanation of the possibilities to spare money changing utilities company.
photos and names are fake on the website
I looked up the staff photos on the website — Roxy Dekkers is actually the face of a vitamin brand, Erol Can is an English tutor (his real name is Shakti), and Nienke van der Meer doesn’t exist; the picture shown belongs to a woman named Sophie from Ireland. Jonathan Kalai is the founder of a company called Intense and his real name is John W. All the photos and names are fake.
The patience of the staff
They took the time to listen
They took the time to listen, really helped me, we're so kind and offered a very goodcontract
The consultant was very good
Agent pleasant, patient and informative
Agent was persistent in reaching me, explained the offer and replied with patience on multiple questions I had, keeping positive attitude and having good knowledge of English. The offer for transfering energy contract was well suited and formed with all correct data.
Thom was extremely helpful
Thom was extremely helpful, friendly and supportive. That makes the process not only financially rewarding but also pleasant.
Great work, very supportive
They provided a very good support and the process was smooth
Sam helped me got back to fair contract
My previous energy contract was not fair and ending up charging me high prices while the general energy price had went down. Sam Verbruggen helped me got out of it and putting me back on a fair price contract. He is caring and patient with my case, he is also a friendly guy to chit chat with instead of putting you on hold while the system is processing the contract for us. Thanks Sam!
Jes was able to explain me all option in an easy way.
Jes was able to explain me all option in english and in an easy way.
Very helpful in detail.
it was easy to sign a new contract and…
it was easy to sign a new contract and its great that they are trying to make sure their customers getting better energy rates. However, I don't like having to handle this process over phone, I would much prefer to be contacted by email, that way I have sometime to actually review and make a decision. Also they didn't tell me there were going to be contract cancellation fees from my former energy provider.
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