Notbranded Reviews 

This ring is stunning! I wear it every day and it still looks brand new. Super high quality for such a great price!

Fantastic jewelry and customer service! Will definitely be buying again

I’ve had my BFF bracelet since day one and I haven’t taken it off for anything, workouts, showers, sleep, you name it! The shine is still absolutely perfect, and it looks just as beautiful as the first day. I also have rings and earrings from the brand, and I’m just as impressed with their quality. Everything holds up incredibly well and still looks stunning. It’s rare to find jewelry that’s both durable. Keep up the great work. I’m a big fan of the quality and thoughtful design!

Fast delivery. Really happy with my necklace and earrings, even better than the pics!

I placed an order on the 2nd May, their website states they provide next day delivery. So taking the bank holiday into account I thought I would give it a few more days - still nothing.

I’ve emailed them twice but heard nothing.

Wished I had looked at the reviews on here before ordering.

Terrible customer service. Won’t order from them again.

Edit - thank you for your response. I’ve checked the address I entered for my order and it is correct. And if you say my address was incorrect your end, why didn’t you email me to ask the correct address?

I emailed Thursday and Saturday - sorry, not sure where it states on your website your opening hours.

The necklaces I ordered are beautiful and the customer service is exceptional!

The ring arrived after 15 days, with a slight delay, but the Notbranded staff was extremely helpful and efficient. They kindly provided a voucher to make up for the inconvenience. I'm very happy with their service.

SCAM!!!! I've never received my order, wrote 2 emails with no reply. DO NOT ORDER HERE!

I love the jewellery from not branded. I ordered different things several times and always been happy about it. Water resistant, no color change til now, no allergic reactions like other labels - it’s perfect for every situation!

I’ve ordered one necklace, one earring and one bracelet to give as gifts to my mom and a friend. I did my order on 21st April and until today (6th May) I haven’t received my order. I had to sent three emails to customer service for my order to be shipped, and now the tracking number does not work. It says in preparation FOR DAYS!!!!!!!!!! I’ve explained to them many times that I’ve ordered on their website because I had two birthdays to attend, the birthdays already passed and I haven’t received my order. Now I don’t receive any updates from PostNL. I’m really upset and I’m considering that this store is a scam.

I ordered some items on the 22th of April, and i recived my pack on the 13 of May: there were some holidays and the courier, here in Italy, was late in picking it up. However, Notbranded Customer Support contacted me and they actually took an interest in my order. It finally arrived and the earrings are very very beautiful and I can assure you that the quality/price ratio is excellent.

My order never arrived at my address even if the tracking package says so . I sent an email to the brand and no response from them . So maybe the brand is good on their products but if you have any problem , you will have no support form them to help you .

To be honest, I really love the Jewellery style but have had issues several times with various things.. For example, having queried delivery delay several days ago, my reply from Notbranded was that I hadn’t paid in full although I had and I had to forward a receipt! Also the earrings don’t close well leading to loss.

Not branded has different jewelry to choose from and im still enjoying them till this day.

My heart necklace is amazing, I had some issue with the shipping but anything major and the costumer care helped me solve my problem

ordered two pieces off there website on the 17th of April, it’s now been 15 days have yet to receive my package and each time i’ve reached out to the customer support they ignore my email completely and keep sending me the tracking link that has no update on my package and can’t even give me an estimated when it’ll arrive, very disappointing i’ll never shop here again, beware they’ll just take your money then ignore you when you report an issue

Perfect!!!

In all honesty, I feel stupid for buying stuff that looks nice on instagram because it looks so cheap live. The quality is terrible, it looks so cheap and tacky. They charge 17€ a thing they produce for 0.5€, please do not be another victim. And the return is so complicated and you have to pay it yourself that you can just give up.
They spent more money on marketing than the actual product. Even the packaging is better which says a lot. Just buy something you see irl. Be wiser.

at first, they had a shipping problem and I couldn't receive my order. After insisting a lot, I receive my reimbursement. I made a second order, and unfortunately, I couldn't have the same discount as in my first order. I finally received it and I like the jewels!

I have ordered a necklace and it is really good quality, the same as in the pictures. Love it! Then i ordered a bracelet but it was delivered broken. Customer service sent a new one immediately