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3.6
2 reviews
No history of asking for reviews
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We are a comprehensive company specializing in R&D, production, sales and related services of cooling fans. We have our own brand HXHFAN, which was established in Shenzhen, China in 2007. Since its establishment, the company has been focusing on the R&D, pro induction and sales of cooling fans. Sales, committed to becoming the world's leading manufacturer of cooling solutions.
They sent me the wrong product (a laptop fan). By their own admission, the warehouse did so deliberately, as the product I ordered was out of stock.
We agreed that I would send the fan back, and they would refund my purchase and pay for the shipping.
After I sent the the fan back, they simply stopped answering my emails.
Only because of paypal's buyer protection did I get the promised refund, but that still leaves me with the bill for shipping, and a month wasted waiting for the wrong product.
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