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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the software for its ease of use, intuitive interface, and high-quality output, especially regarding audio conversion. Many highlight the product's reliability and stability, noting its effectiveness for managing and organizing music collections across various streaming platforms. The efficiency of the downloading and conversion processes is frequently mentioned, making it a valuable tool for both casual users and music enthusiasts, including DJs. However, some customers experienced occasional issues like slower performance after updates or difficulties with specific song downloads. While customer service is often commended for being responsive and helpful, a few users noted that response times could sometimes be slow, particularly with billing inquiries. A small number of people also reported a noticeable drop in audio quality from the original source, which led them to discontinue their subscription.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting its ease of use and intuitive interface. Many... See more

Product

People report positive experiences with product. Many customers praise the product as a reliable and... See more

Quality

Clients share positive opinions on quality. Customers consistently praise the excellent audio quality of... See more

Application

Customers had positive experiences with the app. Many reviewers praise its ease of use, reliability, and... See more

Customer service

Users describe positive interactions with customer service, highlighting their responsiveness, helpfulness,... See more

Based on these reviews

Rated 4 out of 5 stars

App is simple and easy to use. They cover essentially all the main music streaming services if you download the All-In-One app You can download and store songs in all audio formats from MP3 to AAC t... See more

Rated 4 out of 5 stars

I purchased a lifetime subscription to Noteburner in October of 2024. Thus far, it has met all of my expectations. I bought it to primarily to expand my music collection. As a bonafide mus... See more

Company replied

Rated 5 out of 5 stars

I think what makes this software stand out is that it focuses on doing a few things really well instead of trying to be overly complex. Converting music is quick, the quality stays high, and organizin... See more

Company replied


Company details

  1. Software Company
  2. Computer Accessories Store

Written by the company

NoteBurner, founded in 2006, provides user-friendly software for converting, downloading, and editing music and video. Their products include tools for Apple Music, Spotify, YouTube Music, Netflix, Amazon Video, and so on. Their products aim to simplify music & video management across platforms.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

369 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I'm happy!

NoteBurner worked great. Then had a problem with my computer (had to have a new C: Drive!) and things were a bit wobbly in a number of areas.
Told NoteBurner about my problem - solution emailed next day and working AOK again.
Very happy with program and support!

March 2, 2025
Unprompted review
Rated 5 out of 5 stars

It works great!!!

It works great!!!! And the customer service is awesome!!!! I’m going to subscribe again but couldn’t this month and they were very helpful and quick in my getting a refund. Will subscribe again soon!!!!

February 5, 2025
Unprompted review
Rated 3 out of 5 stars

It can get better

This app is not designed for audiophiles. It could go for an unexperienced listener, but definitely not for pros. Luckily, after buying it and testing it, being unsatisfied, they agreed to fully refund me. I suggest some improvements, like the audio level (the downloads are clipped a lot, especially newer albums or hi-res, but it happens to older ones too, on 16-bit). Support can try to reply faster, although they replied to all my mails.

February 3, 2025
Unprompted review
NoteBurner logo

Reply from NoteBurner

Sorry for any inconvenience caused.

For your issue, please go to the Settings window, then select "Record Mode" and check if it works.

If we cannot help you out, we will refund you, per the money-back guarantee.

Rated 5 out of 5 stars

I’ve been using NoteBurner for almost 3…

I’ve been using NoteBurner for almost 3 years and every time I had a problem Jojo (representative) and the NoteBurner staff has always been there with a quick response to my emails… Thank you for doing an amazing job helping me every time I need help. Thinking about buying a second licence for my back up computer.

You guys rock!!!

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

NoteBurner is a noteworthy music…

NoteBurner is a noteworthy music downloading program designed to convert online streaming playlists and songs into files that can be downloaded and stored on various devices. It offers a straightforward interface that caters to both novice and experienced users.
This accessibility enhances the user experience, allowing anyone to extract and store music without requiring intricate technical know-how.
The program supports multiple platforms, ensuring that users can listen to their favorite tracks on computers, smartphones, or other devices easily.
The ability to convert streaming music into downloadable files allows users to create personalized playlists independent of their streaming service's constraints.
This autonomy supports a more individualized music listening experience.
Additionally, it has sparked debate regarding copyright and intellectual property rights.
Depending on jurisdiction, downloading songs from streaming services may raise legal concerns, as it can sometimes conflict with the terms of service of these platforms.
Furthermore, while NoteBurner offers advantages for users, it also faces competition from other software and services with similar functionalities.
Various applications allow users to download and convert music, often presenting a choice based on price, features, and user experience.
The existence of robust alternatives is crucial for fostering innovation and improvements within the industry.
Competition encourages software developers to refine their programs, adding features such as higher-quality output, faster conversion rates, and seamless integrations with various platforms that NoteBurner provides.
The user community surrounding NoteBurner contributes to its ongoing development.
Feedback from users helps identify weaknesses and suggests improvements.
This dialogue is vital for ensuring that the program remains relevant, especially as streaming services implement new technologies and change their policies.
Ensuring compatibility with these shifts is essential for maintaining a competitive edge in the market.
Additionally, there is a rising interest in high-fidelity and lossless audio formats.
As audiophiles seek the best sound quality, programs like NoteBurner expand their offerings to support these formats.
NoteBurner has the potential to play a significant role in this ecosystem by facilitating the downloading and preservation of music in an era where artists seek to diversify their income streams.
In conclusion, NoteBurner stands out as a simple yet effective music downloading program that meets consumer needs in an age dominated by streaming services.
Its development is rooted in technological advances that have reshaped how music is consumed, and it faces challenges and competition that foster ongoing innovation.
All in all, i am compelled to say that NoteBurner is one of the best programs I have used to seemlessly and easily download music from streaming services like Apple Music and Spotify

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Kristen offers great customer support

Kristen offers great customer support. Had a problem with running program and she resolved it soon after contacting her. Also had auto renewal issue and she reversed charges to cancel service. She was prompt and polite.

December 30, 2024
Unprompted review
Rated 1 out of 5 stars

Beware the annual auto-renewal!

Beware the annual auto-renewal!

This company will not notify you of the upcoming renewal, yet refuse a refund if you request it after just 5 days from the renewal date.

All reputable companies inform customers ahead of the renewal date and have much more reasonable terms.

I’ve raised a dispute with my credit card company.

December 20, 2024
Unprompted review
NoteBurner logo

Reply from NoteBurner

Dear Matt Jones,

We regret to hear about your negative experience with NoteBurner.

Your case has been submitted to the relevant department, and we will process your refund application shortly.

Please remind the email came from support@noteburner.com and we would like to help you out further.

Rated 5 out of 5 stars

Review of NoteBurner Apple Music



### Review of NoteBurner Apple Music Converter

In the world of digital music, Apple Music is great with its big library, but it often restricts how users can enjoy their favorite songs. That’s where NoteBurner Apple Music Converter comes in—a tool that helps you convert and download songs from Apple Music easy and quick.

#### User Experience and Interface

NoteBurner has a clean and simple interface that makes it easy for anyone to use, even if they not so tech-savvy. Adding songs is a breeze; you can just drag and drop tracks or hit the “Add” button to get to your Apple Music library. It also supports batch conversions, so you can convert many songs at once, which is super helpful when you want to make playlists or download whole albums.

#### Conversion Quality and Speed

One of the best things about NoteBurner is that it keeps the audio quality high while converting. It can convert to formats like MP3, AAC, WAV, and FLAC, so you got options based on what you need. I found that the speed is really impressive; it says it can convert at 10x speed, and I found that to be true. For example, converting a regular-length album took just a few minutes, which is nice when you want your music fast.

#### Features and Functionality

NoteBurner also keeps ID3 tags during the conversion, so all your song info like artist and album stay intact. This is perfect for keeping your music library organized. Plus, you can choose the output quality of the files, which is important for people who care a lot about sound. It also lets you download from not just Apple Music but also iTunes, which makes it more versatile.

#### Limitations

However, NoteBurner isn’t perfect. You need an active Apple Music subscription to convert songs legally, and setting it up might take a little bit of effort, especially to integrate with your Apple Music account. But the setup instructions are pretty clear, so you won’t get too lost.

#### Conclusion

Overall, NoteBurner Apple Music Converter is a good tool for music fans who want more freedom with their libraries. With a user-friendly interface, solid conversion quality, and batch processing, it’s definitely a strong choice for anyone who wants to enjoy their music offline. Despite a few flaws, the benefits it offers make it worth considering. If you tired of restrictions from streaming services, NoteBurner is a solution you should try!

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic programme

Fantastic programme. Does what it says on the tin. Iris was a great support team representative for the company . Really went above and beyond to help out. Was given win instead of mac code (? Possible user error. Self inflicted ) 🫣

Will definitely recommend to fam and friends
Been using for couple of years. With very very little issues. The above one being the only one...😊

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

An excellent product

An excellent product! It is just what I needed. Noteburner helpdesk is also great and responsive. I had a couple of teething problems which they resolved quickly and effectively

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

I've been trying to find a way to…

I've been trying to find a way to download my uploaded music from Youtube Music since i've switched to Apple Music. The official way through Google Takeout does not work for me since everytime I go to download the files it does not go through and I get a download failed message. I tried out the NoteBurner Youtube Music Converter and to my surprise it works with uploaded music. I was able to convert the first minute of one of my uploaded songs with the free trial and it absolutely work to my wonderful surprise. The software installed to my Mac really quickly. It includes a tutorial on how to add the music for it to convert which was extremely helpful. You can choose to convert an entire album or individual songs. It includes the album art and meta tags with the downloaded converted file which was a blessing as well since I make custom album art for all of my uploaded albums. If you are trying to convert your uploaded music, remember to login to your Youtube Music account. The really nice thing about the software besides how easy it is to use, is that you don't have to switch between the software and your internet browser as it includes a built in web player. The software allows you to convert music to different audio formats as well such as AAC, FLAC, MP3, WAV, etc. You can also change the output folder location as well as how the converted files are sorted. I found this feature great as I don't have to go searching for individual albums as I was able to sort them by artist. I can not recommend this software enough. It is availabe for both Mac and PC. You can try it too by going to noteburner.com

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Recommended Music Converter Software

This has been my first time using a downloading software for music, and after taking a look to many other sites and many other softwares, I finally realized this is the best one in the market.

As far as I know, this one is the only one which can let you download more than one song at the same time. So if you are looking for a software which allows you to do that, from my point of view, Noteburner is the best option.

On one hand, about one of the good points of the software, is that you can easily copy and paste the url of the playlist you want to download, thanks to the intuituve and easy interface noteburner has. For me it's also quite important the quality of the songs and how fast is the speed to load the playlist, get the songs, and how is the sound in general. I can confirm that noteburner achieve greatly all these goals.

On the other hand, and as it's usual in those kind of softwares, you have some limitattions with the free version and you have to get the premium version to see the full potential of the product. So, in the free version, you can only download the 1st minute of every song, but you can load the whole playlist and choose your favourite songs just with one click.

In my personal experience, I'm using it only for the Spotify Music Converter, to download all the playlist I've spent some time to create and have them offline. My goal is to use it in the computer in places where there is no internet conecction or put them in old cars or phones (as mp3 songs) through for example a pen drive.

Finally, and as far as I know, you can also use it in other platforms, and of course, for both Mac and Windows computers.

So, in conclusion, I would truly recommend you to use this converter. In addition, I was in contact with the team and I have to admit that the support team of Noteburner can attend any of your questions or problems or whatever, answer very fast and solving your issue kindly.

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Noteburner is awesome!!

I’ve been using NoteBurner for a few months now, and it has completely transformed the way I handle music downloads and streaming conversions. As someone who listens to music across multiple platforms, NoteBurner is a game-changer for organizing and enjoying my music library. I’ve used a few similar programs in the past, but none have been as intuitive, fast, or reliable as this one.

The software supports a wide range of streaming services, which makes it incredibly versatile. Whether it’s Spotify, Apple Music, Amazon Music, or others, NoteBurner easily removes the DRM protection and allows me to convert tracks into MP3, AAC, FLAC, or WAV formats without compromising on sound quality. I’ve been impressed with how quickly it processes even large batches of songs—what used to take hours on other programs now only takes minutes. The conversion quality is top-notch, and I can finally enjoy my music offline without any hassle.

Another standout feature is the clean and user-friendly interface. I’m not a tech expert, but the setup and use of NoteBurner couldn’t be easier. The drag-and-drop functionality and simple customization options make it feel like a premium product. Plus, the customer support team is responsive and helpful, always ready to assist if you run into any issues.

What really seals the deal for me is the price. It offers great value for the features, and I don’t feel like I’m overpaying for what I get. The ability to keep my music forever without any restrictions is priceless.

Overall, I can highly recommend NoteBurner to anyone looking to get the most out of their music library. Whether you're a casual listener or a serious audiophile, this software is an essential tool for music lovers.

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Noteburner.

I would highly recommend Noteburner. I had used it for a year, and forgot to update my annual renewal after receiving an reminder email from Noteburner. After I realized it a few months later, and notifying them by email, they responded within a day and reissued me another code. I really appreciated their promptness. In addition, its interface to download music for my family game from Youtube is easy and seamless.

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

Attentive customer service

I use this service often and like with any grassroots software they ran into issues, but I’m happy to say their customer service was great and sorted out a pretty serious malfunction within just a couple days

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

It’s very fast!

It’s very fast. Both download and conversion.

It will be even better if the app can tell you if Hi-Res lossless is available for each songs, so that I can decide whether I want the highest quality files.

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

noteburner for apple music(itunes audio converter)

I’ve been using NoteBurner for Apple Music (iTunes Audio Converter) on my Mac for a few years, and it has worked seamlessly throughout. They’ve been quick to release updates with each macOS change to keep everything running smoothly. Their customer service is also excellent, consistently responding to my messages within 48 hours

September 10, 2024
Unprompted review

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