Nothingbutsafetyglasses Reviews 180

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Am a returning customer. Sadly loosing my favourite glasses and needed to replace them. The usual well packed items arriving quickly after dispatch. Thank you

Rated 5 out of 5 stars

These Bolle contour metal framed safety glasses were really great, worth spending extra than the plastic framed one's, though heavier, the spring hinges more than make up for it in comfort fit, I use... See more

Rated 3 out of 5 stars

The level of communication was first class, however after being informed that we must pay our client back the vat, after they sent us the government link on why safety goggles should be vat exempt, we... See more

Rated 5 out of 5 stars

The website was easy to navigate to choose safety glasses suitable for wearing after cataract surgery. They're lightweight and the small size fits my narrow face. The quality is excellent, the protect... See more

Company details

  1. Business Services

Information provided by various external sources

The UK's leading supplier of safety glasses, goggles and protective eyewear. We distribute to both end user and trade with next day delivery on 99% of all orders.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

180 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Bolle contour metal frame safety glasses esp and smoke.

These Bolle contour metal framed safety glasses were really great, worth spending extra than the plastic framed one's, though heavier, the spring hinges more than make up for it in comfort fit, I use these glasses for driving. The ESP lens ones brighten up the view and sharpen the image. The smoked ones are just like normal tinted sunglasses. Very pleased with purchase would buy again when needed, good service and price from Nothing but safety glasses though I was worried when I saw they came in a jiffy bag through the post would have been better with a stiff cardboard box.

September 8, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you

I rang to ask for advice and spoke to Miranda who was very patient and explained and answered all my questions. The product I needed was not in stock at that time. As soon as it was in I had a phone call from Miranda to say they were in and to go on line immediately to order. This I did and I successfully purchased vital PPE to allow me to work when government allows.
Many thanks to Miranda your customer care and support is much appreciated.

June 4, 2020
Unprompted review
Rated 5 out of 5 stars

I still haven’t received my order

I still haven’t received my order, you are not answering the phone or calling me back After I leave answerphone messages to enable me to discuss your delivery options. DPD will not give me an option to deliver outside my working hours, or at weekend and they will not leave the delivery in a safe place, our nearest neighbour is 3 miles away and it’s a pub, which is closed. You have over£100 of my money and I cannot even get to speak to somebody to get my money back! I have had to purchase these items elsewhere as they are needed for key workers. Very disappointed!

Updated, once I spoke directly to the company, they were very apologetic and explained the DPD situation and responded efficiently. I got my order the next day as promised and I’m very happy with the product. Any negativity of mine is really aimed at DPD, who are very difficult to work with and inflexible.

June 3, 2020
Unprompted review
Nothingbutsafetyglasses logo

Reply from Nothingbutsafetyglasses

Firstly, I am sorry that your experience with us has not been as we would have hoped. I can totally understand your frustration at not being able to get through to us at this very busy time.

I have looked into your order for you and can see that we dispatched it for next day delivery before 5pm but DPD were not able to deliver this for us. Currently, we are not able to offer out of hours service and although we do a Saturday delivery I can see this is not a cost-effective option for your order.

We were happy to give you a full refund but after discussion with you, we have re-arranged delivery of your order to a different address as requested, which means you can continue to protect your key workers. Thank you for giving us the opportunity to put things right for you.

Rated 3 out of 5 stars

VAT issue on PPE

The level of communication was first class, however after being informed that we must pay our client back the vat, after they sent us the government link on why safety goggles should be vat exempt, we have been left quite frustrated. If they can sort the vat aspect of their ordering process out, I will certainly buy from them again.

May 28, 2020
Unprompted review

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