Completely wrong comment by Trustpilot which I am editing now. What I wrote was no Chanel (powder) number 20 available at Kaubamaja or Stockmann in Tallinn, Estonia (they have Chanel products of cours... See more
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It really works, plus smells great.
I was pleasantly surprised with this product. It had a great effect on my skin. Plus, I loved the smell. I´d recommend it to a friend.
Item missing and bad service
I made a purchase, took a video opening the box, and when removing item by item, I realized that one of the items was missing.
I sent an email to Notino to inform him of what had happened and also attached the video. Mrs. Kerli responded to me once saying she would look into it, after that she didn't get back to me, I sent other emails that have not been answered. The service is poor and without proper attention to the customer.
I paid for something I didn't receive and I hope to be reimbursed.
I know that this is not the type of service that Notino wants for its customers, but unfortunately that is what is happening now.
I tried to pay repeatedly by card but…
I tried to pay repeatedly by card but it wouldnt work so i was forced to pay an extra 2 euros and pay on spot.
Great discouts.
Returning process is awful
As long as you don’t need to send anything back, it is a great place to order from. Unfortunately they have made returning time consuming: multiple steps to go through and you can send items back only with courier service, not with parcel machine. I have sent 5 e-mails regarding returning a product, sent pictures and filled a returning document TWICE.
DISCOUNT CODE FOR LOYAL CUSTOMERS
I LIKE ALL THE PRODUCTS AND HOW FAST I RECEIVE MY ORDERS. I BUY EVERYTHING ONLINE AND SINCE I BUY ALL MY BEAUTY PRODUCTS FROM YOUR WEBSITE AND I SHOP A LOT FROM YOU, HOWEVER, I HAVE NEVER RECEIVED A DISCOUNT CODE FROM YOUR WEBSITE, I MEAN WHENEVER I SHOP ONLINE I WILL RECEIVE DISCOUNT CODES FROM ALL OTHER WEBSITES! THAT WOULD BE NICE IF YOU CONSIDERED IT AS WELL. ALTHOUGH, I LOVE ALL PRODUCTS AND PRICE. THANK YOU, NAZANIN TAHERI
Package has not arrived so far..
Package has not arrived so far... 5 days late already after estimated arriving date. Phone call to customer service possible only in English. They promised to find out reason for the delay and send email with information. Two days later i have not received any information or even reply how they handle the matter.
Update: One week after estimated arrival date the package arrived. The outside box is pretty much broken, but purchased items are ok.
They also replied to my email and said that they will look after the lost package and send the information to me when they know something. Anyway, the package arrived before they sent any information to me.
Notino.com has better prices than other…
Notino.com has better prices than other similar e-shops.
best
A good website, fast enough delivery, amazing service and convenient to make orders.
All good emotions with Notino!
Good products
This company has so many high end american brands and I love it!
It’s good and the products are very…
It’s good and the products are very good and they aren’t too expensive, though I wish there were more brands on here
Very good company....
Very good company..... everything is very trustful....
Not the best
Unfortunately, your cheap products are trash money bought :-(
Please put an English translation…
Please put an English translation option!
I couldn't be more happy with my orders
I have received every package very neatly packed and safe. All the products i ordered were the right ones. I especially enjoyed getting free samples with my orders, that is a very nice touch. Thank you so much, keep up the good work, i will definitely order again.
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