Notresucces Reviews 575

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 297 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent quality of the products, noting the premium feel of the fabrics, precise craftsmanship, and great attention to detail. Many also highlight the smooth ordering process and the overall positive experience with the items received. However, some people were dissatisfied with the response time from the company, reporting slow communication and unhelpful replies. There are also concerns regarding delivery, with several customers experiencing significant delays, missing items, or orders that never arrived.

What people talk about most

Product

Clients share ambiguous opinions on product quality. Many reviewers praise the outstanding quality, premium... See more

Order

Consumers find order experiences to be ambiguous. Many customers praise quick shipping, careful packaging,... See more

Quality

Customers generally express high satisfaction with the quality of products, highlighting excellent... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise fast shipping, with some... See more

Response time

Users describe negative interactions with response times. Many customers report slow responses to messages... See more

Reviews shaping this summary

Rated 3 out of 5 stars

My order from NotreSucces.com arrived safely, but a few items looked smaller than I thought 😅

Rated 4 out of 5 stars

I ordered a T-shirt and it arrived really quickly, the next day. The quality is great, both the print and the fabric itself. Overall, the price-to-quality ratio is good, the prices could be a bit lowe... See more

Rated 4 out of 5 stars

The designs are great and stunning, my package hasn’t arrived yet but I’m sure it’ll be the best order of my 2025



Contact info

3.5

Average

TrustScore 3.5 out of 5

575 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 4% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I can’t even!

I can’t even!! Everything I got from this store is just perfect. I’m literally obsessed and keep looking at it every few minutes

January 27, 2026
Unprompted review
Rated 1 out of 5 stars

Fake misleading company and website

I did a pre-order for 2 jackets. All came on time. As we did not like the quality of the jackets, I asked for a refund policy. I was offered 2 times a % of the refund and to keep the items. As I asked specifically for a full refund, they send me the return address in China!!!! The company has an Italian phone number but this is fake. As I had to pay over €150 to return this to China (customs costs etc) I decided to accept the 25% refund costs. Till today no reaction and no refund. I advice never to order from this company. All fake and a big lesson learned!

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

Amazing experience😍

Amazing experience with Notre Succès 😍 waited almost a full month for shipping just to receive an €85 hoodie that apparently has a 3-wear lifespan. Super exclusive feature: the prints start peeling off almost immediately😌
Tried contacting support too, where i loved the minimalist approach of complete silence. Really makes you feel valued as a customer.
If you’re into overpriced hoodies, long waits, and DIY peeling graphics, this is definitely the brand for you.

February 24, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible company dont order from here

I honestly regret ordering from this company. The clothes are not worth the money at all. The quality is disappointing — the fabric feels cheap, the stitching is sloppy, and the items look nothing like the photos online. For the price they’re charging, I expected way better.

Shipping also took ages. What was supposed to arrive quickly ended up taking weeks with barely any updates. And when I tried to contact customer service to ask about my order, my messages were completely ignored. No response, no apology, nothing. It’s extremely frustrating to spend your hard-earned money and then feel like the company doesn’t care once they’ve got it.

Overall, I wouldn’t recommend buying from here. Poor quality, long wait times, and terrible communication. Definitely not worth it.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

brilliant service

Delivery time to Ireland was about 14 days which was expected. Emails were received from company and carrier about postage and delivery, very good service. My ordered product is HIGH quality and perfect sizing. There is also a clean look and feel to this brand which i love. I will definitely be purchasing again.

February 16, 2026
Unprompted review
Rated 2 out of 5 stars

Disappointing

Placed an order on 26th of January paid extra for express delivery to ensure it came in time for a birthday present … there website states 4-7 business days ….. according to tracking details provided the courier didn’t collect the item until the 10th of February … I’m now 15 working days past the order date and still haven’t received the order. When I emailed I was reassured it was on the way and the tracking just hadn’t updated but still no sign I’ve requested a refund for the delivery but reading other reviews on here I’m not going to hold my breathe I will update as to the quality of product if and when I recieve the order!! Overall hasn’t been a great experience to be honest the order is also coming from china which isn’t stated on the website I think it’s a bit misleading …

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

NEVER EVER BUY HERE!

NEVER EVER BUY HERE!! I bought 5 sweaters from this place and i saw it on tiktok. BUT, you litterlay cant wash them, they smell when you get them and are WAY to small. And shipping tok longer than Temu. SO JUST NEVER BUY FROM THERE!

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

Haven't received product, Scam?

I purchased a sweatshirt from this company on December 14 as Christmas present and I've yet to receive. I've emailed them several times and they continue to say it's shipped and on it's way. I suspect it's scam. Do not purchase from this website

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing experience with returns

I ordered clothing from Notre Succès, but the item did not fit. Returning the product turned out to be very difficult, as I was required to ship it back to China at my own expense

After, I accepted a partial refund of 30% instead of returning the item. However, several weeks later I still have not received this refund.

Communication was slow and the issue has not been resolved as promised. Overall, a very disappointing experience.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect

Absolutely amazing. The quality of the items I got is superb and couldnt ask for anything better. The customer service was amazing as the people I spoke to were very kind and helpful.

January 9, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look