I wanted to buy a niche DIY book nook and an oodie hooded blanket as gifts for my long-distance girlfriend's first visit to New Zealand. Both items were from US-based websites and came with high shipp... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
If I wanted a crappy knockoff, I'd have bought from wish. The picture looked great, was excited to receive. Very disappointed when what I got was a cheap shoddy knockoff of the product photographed.... See more
This place has never let me down. Great bargains and super speedy delivery!! I live in Auckland and because of lockdown and courier backlog I wasn't expecting my goods for about 10 days, especially... See more
I have bought several items at different times, and each purchase has been very simple and easy, and deliveries have always been very prompt! There are many products to choose from; fantastic for tha... See more
Company replied
Company details
Information provided by various external sources
Not Socks is New Zealand's #1 ranked online gift store. We have hundreds of gifts ideas for any occasion and because they're all in-stock, they're dispatched from our warehouse within 24 hours. Take the stress out of gift buying with the very best gifts from NZ & around the world.
Contact info
Unit 2, 150 Cavendish Road, 8051, Christchurch
- 033522252
- contactus@notsocks.co.nz
- notsocks.co.nz
3.6
Average
258 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I Didn't Order Socks!!!!
My brother was overjoyed with the two All Blacks USB Sticks! He especially liked the bag and commented that it didn't contain socks!!!
March 10, 2017
Unprompted review
Reply from Not Socks
Hi Lisa,
Thanks so much for your lovely review - it's awesome to hear that your brother loved his gift :)
Cheers,
Anna
Fantastic
I live in Australia and have used Not Socks many times for purchases of NZ birthday and Xmas gifts! Great service and gifts always arrive on time!
March 8, 2017
Unprompted review
Reply from Not Socks
Hi Joanne,
Thank you so much for taking the time to leave your lovely review.
We're so happy to hear that we could make it easier for you to buy for friends and family here in NZ :)
Thanks again,
Anna
Efficient service. Gift wrapping was fantastic.
I had to buy a present from overseas in a hurry. I opted for a family member in ChCh to pick it up and for it to be gift wrapped.
It was ready for pick up very quickly. The communication was good (the pick up address was sent to me via email after I had placed the order) and the gift wrapped item looked amazing. I will definitely be using this site again.
March 6, 2017
Unprompted review
Reply from Not Socks
Hi Lisa,
Thank you so much for your lovely review - we really appreciate it!
We're so glad to hear that we could make the experience easy for you, and I'll be sure to pass on your kind words to our warehouse team, who take a lot of care in wrapping and packaging the gifts :)
Thanks again,
Anna
Great Site!
Have shopped on and off with this website over the years, always great service!
March 6, 2017
Unprompted review
Reply from Not Socks
Hi Ray,
Thank you so much for your great review.
It's always so lovely to hear from our long-time customers, so your feedback really means a lot!
Cheers,
Anna
Reply from Not Socks
Hi Kim,
Thank you for taking the time to provide us with your lovely review - we really appreciate it :)
Cheers,
Anna
love the socks!
love the ease of shopping online for unique gifts and the reliable, quick, well packaged delivery of my purchases
March 5, 2017
Unprompted review
Reply from Not Socks
Thank you so much for your lovely review :)
I'll be sure to pass your feedback onto our warehouse team, who package and send out all the parcels!
Cheers,
Anna
Easy experience and great results
Found the perfect Valentine's card for my partner who lives far away from me. I was not only able to buy the card, but to have a personal message written in by hand and sent to him in time for Valentine's Day. Was also very easy to do from my mobile phone. Love? We has it!
March 4, 2017
Unprompted review
Reply from Not Socks
Thank you so much for taking the time to provide us with your lovely review, Janine.
It's so awesome to hear that we could help you to send a personalised gift to your partner - thank you for letting us know :)
Cheers,
Anna
Good experience
Bought a voucher for my granddaughter. No problem with website, transaction easily complete. Good range of products to choose from.
March 4, 2017
Unprompted review
Reply from Not Socks
Thank you so much for taking the time to review our site - it really means a lot :)
We're so happy to hear that we could help!
Cheers,
Anna
Reply from Not Socks
Thank you for taking the time to review our site - we really appreciate it!
Cheers,
Anna
Nice to be able to send something to a Relative
Shopping was easy but I do wish there were more Stationary items , ,which was what I was hoping to find. Shipping was immediate and very efficient.
Gratitude
March 3, 2017
Unprompted review
Reply from Not Socks
Hi Elaini,
Thank you so much for taking the time to review our site - we really appreciate it.
We're sorry to hear that you couldn't find a lot of stationery on the site. I'll be sure to pass your suggestion on to our purchasing team, as they are always looking for fresh ideas :)
Thanks again,
Anna
Awesome
Not Socks are awesome to deal with ,no mucking around ,goods on the way promptly I love my battery tester .Best thing I have ever bought.
March 3, 2017
Unprompted review
Reply from Not Socks
Hi Gloria,
Thank you for your great review :)
We love to hear how happy our customers are with our service and the goods they receive, so your feedback really means a lot!
Thanks again,
Anna
Easy Ordering and Quick Delivery
Love the website, very easy to see suggestions for who you are buying for , easy process and quick delivery - gift wrapping is nice too
March 2, 2017
Unprompted review
Reply from Not Socks
Thank you for your lovely review, Yvonne - we really appreciate it.
Our warehouse team take a lot of care in wrapping and packaging the gifts, so I'll be sure to pass your feedback onto them :)
Thanks again,
Anna
Great service
Good price, quick delivery, wonderful packaging. Will be back!
March 2, 2017
Unprompted review
Reply from Not Socks
Thank you so much for your lovely review, Lana - we really appreciate it!
We're so happy to hear you enjoyed your experience with us :)
Thanks again,
Anna
Reply from Not Socks
Hi Sheena,
Thank you so much for taking the time to leave your lovely review.
I'll be sure to pass your feedback onto our purchasing team to let them know they're on the right track. :)
Cheers,
Anna
Fast and easy to deal with
March 2, 2017
Unprompted review
Reply from Not Socks
Thank you so much for reviewing our site - we really appreciate it :)
Cheers,
Anna
Fantastically quick!
Found what I wanted straight away, Not Socks was super quick getting it to me- very happy
March 2, 2017
Unprompted review
Reply from Not Socks
Thank you so much for taking the time to review our site - we really appreciate it!
We're so happy to hear you enjoyed your experience with us :)
Cheers,
Anna
Easy gift purchases from a great selection
Had another great experience with Not Socks, who have an awesome selection of gifts and purchases made easy. Was able to use the pick up option to save on shipping. Thanks again
March 2, 2017
Unprompted review
Reply from Not Socks
Hi Anna,
Thank you for taking the time to leave such a lovely review - it really means a lot!
We love having our Click & Collect customers pop in to pick up their order :)
Cheers,
Anna
Overseas Purchase
I used this company to send gifts to my sister in law who lives in NZ we live in UK. It was very simple to do with a great choice of gifts, which she loved, I would use them again when the next celebration is planned.
March 2, 2017
Unprompted review
Reply from Not Socks
Hi Chris,
Thank you for your great review - we really appreciate it!
It's so lovely to hear how we can make it easy for our international customers to send gifts to family and friends back home :)
Thanks again,
Anna
Stop emailing me
Stop emailing me.
I turned off emails.
Stop emailing me.
March 2, 2017
Unprompted review
Reply from Not Socks
Hi there,
We're really sorry you received an unwanted email.
You are unsubscribed from our direct emailing list, but this one came from Trust Pilot (a third party review site), who unfortunately didn't pick this up. You can unsubscribe from their list by clicking on the link at the bottom of the email.
Kind regards,
Anna
Best webite to deal with
Awesome service, fast reliabledelivery and helpful with any queries, I recommend this company to all.
March 2, 2017
Unprompted review
Reply from Not Socks
Hi Erin,
Thank you so much for your lovely feedback.
We're a small team, so your recommendation really means a lot :)
Cheers,
Anna
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.