Nouveau Beauty Reviews 

243
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

Always excellent customer service - the girls are very kind and knowledgeable on the phone, and care with packaging. The products are fab too, as is the pricing! Knocked a star off because of posta... See more

Company replied

Rated 4 out of 5 stars

Small group with a very knowledgeable, patient, skilled and professional teacher, she was absolutely lovely, of which she made it so enjoyable. It was very intense, alot to learn but KB was very... See more

Company replied

Rated 5 out of 5 stars

I personally believe the staff on the phones are very polite and helpful. Website is great and when paying it's no problem although twice when I have tried using Klarna through the website it's glitc... See more

Company replied

Rated 5 out of 5 stars

The online classes were easy to navigate and week structured so I felt I learnt a lot whilst being interactive. The products are excellent and the discount/ offers in kits with training are a great va... See more

Company replied

Company details

  1. Beauty Products Wholesaler
  2. Beauty School
  3. Beauty Supply Store

Written by the company

Nouveau Beauty is THE house of professional beauty. Exclusively for beauty professionals and beauty students, from the creators of HD Brows, Nouveau Lashes and K.B Pro.


Contact info

4.1

Great

TrustScore 4 out of 5

243 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.1

All reviews

(243)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Training

I started with nouveau many years ago training to do lash extensions from there I’ve done LvL’s both systems lamination brows and HD brows fantastic training!
Since then I have completed micro blading, last year I signed up for digital brows, eyeliner and lip blush. Training has been fantastic. Fern has been my tutor for all my case studies and has been very informative helpful though out my training knowing there is someone at the other end of a email which with there advice builds your confidence! I would advise anyone if they are wanting to go down this career to train with nouveau kb pro you will not be disappointed!

February 19, 2025
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Reply from Nouveau Beauty

Thank you so much for your amazing 5-star review! We’re thrilled to hear about your journey with Nouveau and how our training has supported your growth over the years. It's fantastic to know that Fern has been a great support to you, and we're proud to have her as part of the team. Your dedication and commitment to advancing your skills are truly inspiring! We’re so glad to have played a role in your career, and we appreciate your recommendation to others. Best of luck with all your future endeavors – we know you’ll continue to do great things!

Thanks
Team Nouveau Beauty

Rated 5 out of 5 stars

Old school customer service

As always, excellent service and really good talking to such a knowledgeable and helpful team. Our account manager Darcey is brilliant. Thank you

February 27, 2025
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Reply from Nouveau Beauty

Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you’ve had such a positive experience with our team. It’s great to know that Darcey has been so helpful and knowledgeable – we’ll be sure to pass along your kind words. We truly appreciate your support and look forward to continuing to work with you!

Thanks
Team Nouveau Beauty

Rated 2 out of 5 stars

Ordered lash lifts and I'm so…

Ordered lash lifts and I'm so disappointed with ever single lash lift I've done, I never had hay issues with the old system, worst thing I have done was swapping over and spending all that money I should of either stuck with the old system or tried another brand

February 26, 2025
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Reply from Nouveau Beauty

Thank you so much for sharing your feedback, and we are really sorry to hear that you’re not happy with your lash lifts. We absolutely want to ensure you're getting the great results you deserve, as we always expect to see. We will arrange for someone from our Customer Experience team to reach out to you directly to discuss this further and help resolve the issue.

We truly appreciate your patience and want to make sure we can turn this around for you!

Thanks
Team Nouveau Beauty

Rated 5 out of 5 stars

Very helpful

Very helpful

February 10, 2025
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Reply from Nouveau Beauty

Thank you for your kind words! We’re so glad to hear that you found our service helpful. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Thanks
Team Nouveau Beauty

Rated 5 out of 5 stars

Always lovely customer service and…

Always lovely customer service and can't do enough for you when needed, fast delivery and great offers!

February 20, 2025
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Reply from Nouveau Beauty

Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with our customer service and fast delivery. It’s always our goal to go above and beyond for our customers, and we’re so glad to know it’s making a difference for you!

Thanks
Team Nouveau Beauty

Rated 5 out of 5 stars

Great products

Great products. Always go over and above with my orders

February 19, 2025
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Reply from Nouveau Beauty

Thank you for your kind words! We’re so glad to hear that you’re happy with our products and that we’ve been able to go above and beyond with your orders.

Thanks
Team Nouveau Beauty

Rated 5 out of 5 stars

Great company highly recommend the…

Great company highly recommend the products and service

February 17, 2025
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Reply from Nouveau Beauty

Thank you so much for the fantastic review! We’re thrilled to hear that you’re happy with both our products and service. Your recommendation means the world to us, and we truly appreciate your support!

Thanks
Team Nouveau Beauty

Rated 5 out of 5 stars

Amazing tint

Amazing tint, lasts a long time, easy to apply and gives a perfect finish. My nail salon thought I’d been and got them done professionally!

February 17, 2025
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Reply from Nouveau Beauty

Wow, thank you for the wonderful feedback! We’re so happy to hear that you love the tint and that it gives you such a professional-looking finish. It’s great to know it’s lasting well and easy to apply! Your nail salon’s reaction is the best compliment we could ask for.

Thanks again for sharing your experience!
Team Nouveau Beauty

Rated 5 out of 5 stars

Product Doesn’t Disappoint.

Great product, great service & great training.

February 12, 2025
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Reply from Nouveau Beauty

Thank you for your fantastic review! We're thrilled to hear that you're happy with the product, service, and training. We truly appreciate your feedback and are so glad everything met your expectations!

Thanks
Team Nouveau Beauty

Rated 5 out of 5 stars

Great company and great products

Great company and great products

January 23, 2025
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Reply from Nouveau Beauty

Thank you for your wonderful review! We're thrilled to hear that you’re happy with both our company and our products.

Thanks
Team Nouveau Beauty

Rated 5 out of 5 stars
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Reply from Nouveau Beauty

Thank you for your kind review! We're so happy to hear that you found our service helpful and that your order arrived quickly.

Thanks
Team Nouveau Beauty

Rated 5 out of 5 stars

Neauveau Beauty Group wholesale .

Good products and customer service.

January 20, 2025
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Reply from Nouveau Beauty

Thank you for your review! We're so glad to hear that you're happy with both our products and customer service.

Thanks
Team Nouveau Beauty

Rated 5 out of 5 stars

Great wholesalers

Great wholesalers.
Lovely team who are extremely knowledgeable.
Highly recommend.

January 29, 2025
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Reply from Nouveau Beauty

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and found us knowledgeable. We truly appreciate your recommendation and look forward to continuing to work with you!

Thanks
Team Nouveau Beauty

Rated 5 out of 5 stars

Products are fabulous!

So helpful and sorted my query out straight away. Thank you so much. And of course the products are fabulous!

January 28, 2025
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Reply from Nouveau Beauty

Hi Tresa, Thank you for your lovely feedback. Kind regards Nouveau beauty

Rated 5 out of 5 stars

The best for all your lash and brow needs!

Always love shopping from Nouveau Beauty! So easy and staff are friendly whenever I have a question (shoutout to Katy!). There are a vast variety of products at really great prices and they often run very generous promotions too so keep an eye out for those! I’m hooked and will be a customer for life!

January 22, 2025
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Reply from Nouveau Beauty

Hi Yesmin,

Thank you for your outstanding review!

We are thrilled to have loyal customers such as yourself! Thank you for supporting the brand!

Thanks

Team Nouveau Beauty

Rated 5 out of 5 stars

Excellent trainers

I had a wonderful learning experience at Nouveau Beauty. The trainers were good and provided hands on training for lash lifting.

January 6, 2025
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Reply from Nouveau Beauty

Thank you for your amazing feedback.

Team Nouveau Beauty

Rated 1 out of 5 stars

terrible product dries up very quickly…

terrible product dries up very quickly poor quality and very expensive

January 10, 2025
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Reply from Nouveau Beauty

Thank you for your feedback. We’re sorry to hear you were disappointed with the A-LIFT Face Conducting Gel. sorry to hear that the product dries up quickly. Your experience is important to us, and we’d like to look into this further. Please contact our team on info@nouveaubeauty.co.uk or call 01977 655090.

Team Nouveau Beauty

Rated 4 out of 5 stars

I ordered a lovely colours

I ordered a lovely colours. Love LONDON pigment colour on my client skin tone (eyebrow).

December 30, 2024
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Reply from Nouveau Beauty

Thank you for your lovely review, Kehinde! We're pleased to hear that you loved the London pigment colour – it's always fantastic to hear how well your treatments results have turned out. We appreciate your support and look forward to helping you achieve more amazing results in the future.
Team Nouveau Beauty

Rated 5 out of 5 stars

Great products

Great delivery - great products!

December 17, 2024
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Reply from Nouveau Beauty

Thank you for taking the time to leave a great review.

Thanks Team Nouveau Beauty.

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