Nova Blooms helped us throughout first lockdown by supplying us with fresh fruit and vegetables during a time when we had to self shield and had no other means of shopping. Since that time whenever... See more
Company replied
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See what reviewers are saying
I bought a beautiful Red Asian orchid from Novablooms in January for my birthday. This is the second orchid I have bought from here. The first one, bought a year ago, is going strong but my Red Asian... See more
Company replied
A beautiful orchid delivered very well-packaged, just two days before Christmas. Hid the box in a cupboard until gifting it on the 25th, and on opening it looked fantastic, and the recipient was most... See more
Have been ordering from nova blooms for over a year now. Flowers have always been good quality. This time round, the orchids that turned up withered within 3 days despite providing water and plant foo... See more
Company replied
Company details
Written by the company
Flowers and plants, online delivery, straight to your door. We make the sending and receiving of our products a joy. So if something isn’t 100% perfect, our customer service team will always go the extra mile to make it right. We are here to help and ready to assist you in any occasion or situation.
Contact info
Vine Nurseries, Spout Ln, Stanwell Moor, TW19 6BN, Staines, United Kingdom
- 020 8106 1196
- contact@novablooms.com
- novablooms.com
Order did not arrive on the day and…
Order did not arrive on the day and they do not answer the phone
January 22, 2025
Unprompted review
Had lovely service from Nova Blooms
Had lovely service from Nova Blooms! Nothing like the low quality found in many supermarkets.
Really fast delivery, the plant is beautiful and it was really carefully packaged.
November 9, 2024
Unprompted review
Beautiful blooms
Beautiful blooms! The orchid was well packaged and intact.
They last better than most flowers Recommend for yourself or as gifts
June 13, 2024
Unprompted review
The flower bouquets from this store are…
The flower bouquets from this store are pure elegance. The colors, freshness, and fragrance make them a delightful gift for any occasion💐💐💐.
December 10, 2023
Unprompted review
Orchid Longevity
The blooming cycle of my gifted orchid was short because the flowers started to die at the four-week post-arrival date.
My first email to Nova was never actioned. Nova's generic response to my second mail was "On average orchids flower for 6-10 weeks and then die away". My orchid had not reached that stage therefore the flowers should not have started to die. Previously sent orchids lasted well into the New Year when gifted to me in mid-September.. My third email has been ignored.
Nova's Customer service needs improvement and their phone lines need to work.
Other orchid suppliers are available in the UK - LOVE ORCHIDS have always been a firm favourite of my overseas gifter.
On the plus side, the orchid was delivered well packaged, and on my birthday.
September 16, 2023
Unprompted review
Infested with bugs
Late delivery for the orchids to then arrive infested with bugs.
August 21, 2023
Unprompted review
I was pleasantly surprised by the fast…
I was pleasantly surprised by the fast delivery service of these flower delivery, and the arrangement was absolutely stunning. The flowers were fresh and vibrant, making it a perfect gift that exceeded my expectations.
May 22, 2023
Unprompted review
The flowers I received from this store…
The flowers I received from this store were absolutely stunning! The arrangement was unique and the blooms were delivered fresh, making for a truly special and memorable gift.
April 6, 2023
Unprompted review
I'm still waiting for a reply as to why…
I'm still waiting for a reply as to why you changed the house number on my order so it was delivered next door. Not only that, they put the flowers in the bin. It was pure chance they were found. I still have the original confirmation email which states the correct house number. This time it's not entirely the fault of Yodel although why they put them in a bin is beyond me.
February 28, 2023
Unprompted review
A repeat Happy Customer
I have ordered from Nova Blooms several times for family and for myself. The cut Orchids and cut Hydrangea orders I have bought just took my breath away. The Hydrangeas I ordered this week are simply beautiful and put a smile on my face. The deliveries are always well packaged and I will continue to be a repeat customer!
October 4, 2022
Unprompted review
Birthday Orchid
Recently purchased a Beautiful Orchid to send to my brother in London for his Birthday...it made his day.
August 19, 2022
Unprompted review
Unusual orchids that last a long time.
Daughter was delighted with her Orchids. I saw them 4 weeks later and they still looked good.
June 2, 2022
Flowers lasted 6 weeks.
Flowers lasted 6 weeks.
2nd time ordering from Nova Bloom, there will be a 3rd and 4th and 5th etc etc etc...
May 28, 2022
Beautiful blooms
Beautiful blooms! The orchid was well packaged and intact. Excellent service and would use again
May 16, 2022
Excellent.
Excellent service and excellent good healthy plants. Great for gifts or treating ones self of which I have used them for both.
May 10, 2022
Ordered for a friend's birthday
Ordered for a friend's birthday
Flowers arrived safely and on the day we requested.
Friend phoned when she received them to say how lovely her flowers were and to thank us.
So a big thank you to Nova Bloom for helping make her day
M
May 2, 2022
Another lovely bunch of Orchids
Another lovely bunch of Orchids
They last better than most flowers
Recommend for yourself or as gifts
April 28, 2022
Good flowers but the heads were knocked…
Good flowers but the heads were knocked about a bit at the bottom of each stem, so had to break them off
April 15, 2022
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