Nova Controllers Mods & Repairs Reviews 213

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, especially the TMR sticks, for their quality and performance, noting they eliminate stick drift and improve gaming. Many highlight the excellent service, communication, and quick turnaround times for repairs and modifications. People are also very satisfied with the craftsmanship and the overall user experience, finding the custom controllers and upgrades to be top-notch and unique. However, some customers also noted that they initially found it took a bit of time to get used to the new modifications, such as the clicker bumpers and triggers.

What people talk about most

Product

Clients share positive opinions on product, particularly praising the quality and performance of modified... See more

Service

Consumers consistently express high satisfaction with the service provided. Many reviewers highlight the... See more

Quality

People report positive experiences with quality, consistently praising the craftsmanship and effectiveness of... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's excellent... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got my custom pad built with TMR sticks, clicky triggers/bumpers/dpad. Well worth the wait times. Was kept informed of build start, test start and shipping timelines. Encountered a minor niggle wi... See more

Rated 5 out of 5 stars

Had TMR sticks installed on my XBox Elite 2 controller and they haven't disappointed. They're top quality and brilliant to use - especially if you're into FPS games. I've found them a whole lot better... See more

Rated 5 out of 5 stars

Bought the nova flex pro and after a month of using it I can say it is the best competitive controller on the market.First the tmr sticks will never get drift and their response time is amazing. The s... See more

Rated 5 out of 5 stars

I've tried every big named "premium" controller out there and I've NEVER received a controller that has this much soul before! This controller clearly had time and love put into it with it's super sle... See more


Company details

  1. Gaming service Provider
  2. Electronics Repair Shop

Written by the company

Nova Controllers has grown into a leading name in the industry. Based in Liverpool, UK, our company has spent almost 3 years perfecting the craft of creating custom pro controllers, repairing and modifying controllers. Our commitment to innovation, quality, and exceptional design has made us the go-to brand for gamers who demand the best. From our early beginnings to now, our journey has been marked by relentless dedication to providing gamers with controllers that enhance their play and define their gaming experience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

213 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fixed my custom battle beaver pad…

Fixed my custom battle beaver pad that’s over 5 years old . including my smart trigger ,dpad and major stick drift. Upgraded to tmrs and it’s now night and day difference and also give my controller a good clean inside and out, was very helpful when I first messaged him on a livestream and explained how he could get my repair/upgrade carried out very pleased with the results couldn’t recommend him
Enough.

April 30, 2025
Rated 5 out of 5 stars

Could not be better!

The team at Nova were incredibly helpful and communicative, not to mention that my turnaround was far quicker than a previous company I used. They went above and beyond to ensure that my experience with them was the best. I'll definitely be using their services again in the future.

April 29, 2025
Rated 5 out of 5 stars

Amazing product!

Amazing product!
Dont waste your money on other brands, Nova controllers are built to last and too a much higher standard.
Already ordered a 2nd controller!

April 25, 2025
Rated 5 out of 5 stars

So happy with the services recieved

So happy with the services recieved. I had tmrs installed in elite series 2 and the do not disappoint. He also does a lot of his work on TikTok live, so you get to see him do it. His lives are very interactive, and he’s also quite friend. You could ask for an order update and he would tell you. I will use Nova Controllers in the future, weather that be for a custom controller build, or controller repair service.

April 21, 2025
Rated 5 out of 5 stars

Couldn’t recommend enough.

Couldn’t recommend enough.
Absolutely unreal service from the very first message right until the very end when the controller was sent out! Answered every single question I had and was so quick and helpful in doing so. The controller is hands down the best I’ve had. Will be using for all of my controller needs. Awesome Lee. Best controller company out there

April 19, 2025
Unprompted review
Rated 4 out of 5 stars

The controller came back in perfect…

The controller came back in perfect condition and it came exactly how it said it would also the mouse click buttons,bumpers and triggers are really good compared to my generic controller.The only downside is you have to put a tracker on the parcel which is an extra 8 pounds and it takes quite a long time to come back.

March 31, 2025
Nova Controllers Mods & Repairs logo

Reply from Nova Controllers Mods & Repairs

Thanks for the review! Sorry you feel that way about the time scales and postage cost, We only recommend that people send their controllers into us using a tracked service, it's optional, we just like to make sure customers are aware of the postal options and added security a tracked service provides as parcels do go missing from time to time. we also provide free return postage in the UK on orders over £25. Our modification times can take longer than a repair but we do our best to keep you updated! Thanks again for trusting us with your controller

Rated 5 out of 5 stars

Nova controllers what can I say 100% customer satisfaction

Nova controllers what can I say
I had major stick drift on my elite which he fixed in no time which lead me onto buying a custom build ghost cipher fully loaded with everything
I got constant updates along with the live tik tok updates, I love my new controller and brilliant customer service so will need another one soon just to match it deffo give Nova a shout if you have any issues

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent stop-gap service if you need thumbstick repairs or upgrades!

Nova Controllers really filled a space in the gaming controller market that needed to be filled. The option to send in your own controllers, as opposed to purchasing a new one from the service provider for an inflated price, was a no-brainer. The staff were very professional and helpful in offering shipping solutions between the UK and the US. I have 40+ hours of competitive COD play on the TMR thumbsticks I had installed in my DualSense 5. I was able to reduce in-game deadzones down to almost non existant. I used 1 precision ring on the right stick and it has seriously given me better control over my shots, especially during full-auto fire. It took a few games to get used to but I'm glad I tried it! Thanks again to the Nova team for providing what seems to be top notch service so far!

March 25, 2025
Rated 5 out of 5 stars

First time amazing experience

Very transparent, carefull and amazing person got straight to the point couldn’t recommend this guy more controller came back to me earlier than expected and everything professionally fixed. 5/5

April 2, 2025
Rated 5 out of 5 stars

Custom Controller

Great Customer Service,
Sent two controllers for drift stick both came back perfect
Ordered a controller and the service and feedback all the way through the process was top notch as i wanted a POV of which buttons and sticks worked best with the controller and every choice was Mint!

February 21, 2025
Rated 5 out of 5 stars

PS3 storage upgraded

We had our sons PS3 storage upgraded. He loves retro games and this has made it so much more enjoyable. From initial enquiry to the job being complete, the service was second to non.

January 4, 2025
Unprompted review

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