While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve bought several cases from them over the years and the quality has always been excellent and long lasting. When I order the wrong size case by mistake it was easy to reach out to them and it... See more

Rated 5 out of 5 stars

Still waiting for the item. Hope it arrives. Informed it was on 48hr delivery, been 8 days ? However after a couple of emails and an investigation by the guys at Navada the issue was identified and re... See more

Company replied

Rated 5 out of 5 stars

Great phone case arrived next day via Royal Mail 24. I found it on Amazon and ordered it directly since Apple stopped making their official leather case. I’ve had it for a week and it’s already d... See more

Rated 5 out of 5 stars

Found on Amazon, searched for the company, ordered direct, and very happy I did. I somehow forgot to enter my postcode, but within a couple often hours they followed up via email and let me correct... See more

Company details

  1. Cell Phone Accessory Store

Written by the company

NOVADA is a UK brand of very smart iPhone cases. We specialise in designing and producing handmade genuine leather cases.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality cases at a great price

I’ve bought several cases from them over the years and the quality has always been excellent and long lasting.

When I order the wrong size case by mistake it was easy to reach out to them and it was no hassle to change it to the right one.

Delivery was quick and efficient, excellent customer service

January 5, 2026
Rated 5 out of 5 stars

Good quality product

The product is a good quality and the design is very nice. Really happy with the item.

December 1, 2025
NOVADA logo

Reply from NOVADA

We really appreciate your feedback! It’s great to hear the quality and design met your expectations. Thanks for choosing NOVADA.

Rated 5 out of 5 stars

Still waiting for the item

Still waiting for the item. Hope it arrives. Informed it was on 48hr delivery, been 8 days ? However after a couple of emails and an investigation by the guys at Navada the issue was identified and resolved. Great guys and superb customer service.

December 1, 2025
NOVADA logo

Reply from NOVADA

Thank you so much for updating your review — we really appreciate it.

We’re glad we were able to investigate the delay, identify the issue, and get everything resolved for you. Sometimes delivery problems happen outside our control, but we’re always here to step in and make sure things are put right as quickly as possible.

It means a lot to our team that you recognised the effort, and we’re delighted you’re now happy with the service.

Rated 5 out of 5 stars

Novada best case I have used

Great case excellent service will definitely buy from this company again
Thank you

November 24, 2025
NOVADA logo

Reply from NOVADA

We’re delighted you love the design and quality of your case. Thank you for taking the time to share your experience!

Rated 5 out of 5 stars

Fantastic product

Fantastic product, good quality, better than apple's standard phone cover.

September 12, 2025
NOVADA logo

Reply from NOVADA

Thank you for the fantastic feedback! It means a lot to hear that this is the best case you’ve used and that you were happy with our service. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Very good product.

Very good product.
Delivery time a bit long : one week to the UK and four days to France.

June 9, 2025
NOVADA logo

Reply from NOVADA

Thank you for your honest feedback! We’re glad to hear you like the product. We appreciate your patience with the delivery times, and we’re working closely with our couriers to keep things as fast and reliable as possible. Thanks again for choosing Novada.

Rated 5 out of 5 stars
NOVADA logo

Reply from NOVADA

Thank you so much for your kind review! We're really pleased to hear you’re happy with the quality and design of your case. Enjoy your new NOVADA cover, and thanks again for choosing us!

Rated 2 out of 5 stars

Product is excellent. But...

Product is very good quality. But the delivery was very poor. According to tracking the case went from UK to France, back to UK before being sent to me in Ireland. 10 days!

May 14, 2025
NOVADA logo

Reply from NOVADA

Thank you for your honest feedback — we really appreciate it. We're delighted you love the quality of the case, but we're genuinely sorry to hear about Royal Mail’s routing issue.

The journey your parcel took definitely isn’t normal, and we understand how frustrating that delay must have been. We’ll be raising this with our delivery partner to help prevent it happening again.

Thank you again for your purchase and for highlighting the issue — it helps us improve.

Rated 5 out of 5 stars

Great product

Fast delivery, good price, the case is better than I expected. The quality is very good, it fits the phone well and feels great to touch.

April 28, 2025
NOVADA logo

Reply from NOVADA

Thank you for the great review! We're delighted the case exceeded your expectations and that the fit, feel, and delivery all hit the mark. Enjoy your new case, and thank you for choosing Novada!

Rated 5 out of 5 stars

Brown nappa leather case for iPhone

Ordered the brown nappa leather case for my iPhone. Great service as only took a few days to arrive. Really happy with the case, it’s flawless tbh, perfect fit, craftsmanship, and makes the phone feel nice in the hand.
Def recommend 👌

May 8, 2025
Unprompted review
NOVADA logo

Reply from NOVADA

Thank you for such a fantastic review! We’re thrilled you’re enjoying the Nappa leather case and that the craftsmanship stood out. Really appreciate the recommendation — enjoy your new case!

Rated 5 out of 5 stars

Your service was exceptional

Your service was exceptional!
I wanted a really nice leather case for my new iPhone, found your site with a google search and I liked what I saw. I live in Nevada, USA and was a little hesitant to order from a company so far away, but I am a fan of English craftsmanship, so I thought I'd give it a try. Here i am, less than a week later and I've got an amazing, high quality phone case. It's exactly what i wanted and it fits perfectly. Couldn't ask for more. Great experience.

May 6, 2025
NOVADA logo

Reply from NOVADA

Thank you so much for your fantastic review! We're really pleased to hear your case arrived so quickly in Nevada and that it lived up to your expectations.

It means a lot that you chose to order from us all the way from the USA, and we’re delighted the craftsmanship, fit and feel of the case hit the mark for you.

If you ever need anything in the future, we’re always here to help. Enjoy your new case — and thanks again for placing your trust in Novada!

Rated 5 out of 5 stars

Fast shipping and delivery of a terrific product

Fast shipping and delivery. Superb product. Looks, smells, feels, and fits great. Honestly, the best leather case I’ve had so far!

April 28, 2025
NOVADA logo

Reply from NOVADA

Thank you for the brilliant feedback! We’re so pleased your case arrived quickly and that you’re enjoying the look, feel, and craftsmanship. Great to hear it’s the best leather case you’ve had so far!

Rated 5 out of 5 stars

Quality for very good price!

Very well made looks very good quality. I bought 2 just incase I have my phone for some years and they don’t make them for that model anymore.

April 7, 2025
NOVADA logo

Reply from NOVADA

We’re really happy to hear you're impressed with the quality of the case. Great idea picking up a second one as a backup — our leather ages beautifully, so both should serve you well for years to come.

If you ever need anything else, just let us know. Enjoy your new cases!

Rated 5 out of 5 stars

would recommend this case to anyone.

Great phone case arrived next day via Royal Mail 24. I found it on Amazon and ordered it directly since Apple stopped making their official leather case.

I’ve had it for a week and it’s already developing a nice patina, better than Apple’s new leather case.

I highly recommend the iPhone 16 pro case. However, note that the bottom is open like the official iPhone 6 leather case was. Which I couldn’t tell by the pictures but I still love it.

March 20, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look