I used Nova for the sale of my mums house and can highly recommend them. Although we had a short chain we had complexities of acting under a power of attorney, some outstanding changes with the lan... See more
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Review summary
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Reviews shaping this summary
Rajitha and Sadham both worked to give weekly updates, answering extra questions in a timely fashion and giving updates as and when they occurred. When Rajitha was on holiday he had someone continue... See more
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We used Nova legal for our selling & purchasing properties . They were great from start to finish kept us updated as much as possible. They explained in much details as possible things highlighted in... See more
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We used Nova as first time buyers and they were fantastic. Our purchase was handled by Sumaiya Shabdeen and Zahra Mamon who were excellent in helping us navigate a situation that was completely new to... See more
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Company details
Written by the company
Nova specialises in fast, transparent conveyancing, partnering closely with estate agents and brokers to deliver a seamless property-moving experience for clients. With a track record of award-winning service, Nova stands out for its exceptional speed, dedicated relationship management, and 24/7 tracking throughout the transaction.
Contact info
Oriel House, 26, The Quadrant, TW9 1DL, Richmond, United Kingdom
- 020 3861 0504
- novalegal.co.uk
4.8
Excellent
472 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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A great Professional team
Sumaiya & Chemini did a tremendous job. Much appreciate for their efforts and professionalism throughout the whole process. Thank you
April 29, 2026
Unprompted review
Reply from Nova
Dear Nure,
Thank you for taking the time to leave your review. We are delighted to hear that Sumaiya and Chemini supported you so thoroughly and professionally throughout your transaction. Your appreciation of their efforts is very much valued and will be shared with them both.
Kind regards,
Insaf
Team NOVA
Novalegal were outstanding
Novalegal were outstanding in every way they exceeded my expectations, nothing was too much trouble and all my questions were answered, of which there were many.
Both Michelle and Asjaadh were wonderful, especially Asjaadh with his weekly update reports
I would highly recommend Nova Legal
February 3, 2026
Unprompted review
Reply from Nova
Dear Mark,
Thank you for your wonderful feedback. We are thrilled to hear that your experience with Nova Legal exceeded expectations and that you felt fully supported throughout. Michelle and Asjaadh will be delighted to know their commitment, responsiveness, and regular updates made such a positive difference. Thank you for your strong recommendation of NOVA.
Kind regards,
Insaf
Team NOVA
Chenura and Aaqib where very…
Chenura and Aaqib where very informative at each stage of the buying process. Weekly updates and had a lot of patience as we are 1st time buyers so completely new to the system. Thank you very much for everything
April 30, 2026
Unprompted review
Reply from Nova
Dear Gemma,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that Chenura and Aaqib were informative at every stage of your buying journey and that the weekly updates helped keep you well informed.
As first‑time buyers, we understand how unfamiliar the process can feel, so it’s wonderful to know that their patience, clear explanations, and consistent communication made things easier for you. Your kind words will be greatly appreciated by both Chenura and Aaqib.
Thank you again for choosing Nova, and we wish you every happiness in your new home.
Kind regards,
Aamirah
Team NOVA
A good experience
The team at Nova made the process much nicer. Asjaadh and Chemini were communicative and efficient in dealing with issues. Their documents and requirements were clear. I particularly liked the weekly updates on progress.
I would recommend them.
April 28, 2026
Unprompted review
Reply from Nova
Dear Matt,
Thank you so much for taking the time to share your feedback.
We’re really pleased to hear that the team at Nova made the process more enjoyable for you and that you had a positive experience overall.
It’s great to know that Asjaadh and Chemini were communicative and efficient when dealing with any issues, and that you found the documentation and requirements clear throughout. We’re especially glad that the weekly progress updates were helpful, keeping clients informed is something we place great importance on.
Thank you again for your recommendation and for choosing Nova.
Kind regards,
Aamirah
Team NOVA
Effective process and kept well informed
Nova kept us well informed and made the process smooth and effective. There were two hiccups; verifying the power of attorney was delayed ; the process for witnessing signatures was not very well explained, it needs better instructions.
April 22, 2026
Reply from Nova
Dear Phil,
Thank you so much for your five‑star review and for taking the time to share your feedback.
We’re delighted to hear that you found the process smooth and efficient overall.
We also appreciate your comment regarding the witness to signature process. Your feedback is valuable, and we recognise that clearer guidance at this stage can be helpful. We’ll be sure to share this with the team so we can continue improving how this step is explained to clients going forward.
Thank you again for choosing us and for highlighting both what worked well and where we can improve.
Kind regards,
Aamirah
Team NOVA
Excellent work with a difficult sale
I had a very difficult sale from losing my first buyer and then ending up with a much longer chain than expected but Asjaadh and Mariyam managed to get it over the line before my mortgage offer ran out! Asjaadh especially was communicating with me very regularly and I am thankful for all his help.
April 1, 2026
Unprompted review
Reply from Nova
Dear Joanne,
Thank you so much for taking the time to share your experience.
We appreciate you highlighting the challenges involved in what was clearly a very difficult sale, and we’re pleased that despite the setbacks, the transaction was able to complete successfully.
It’s wonderful to hear that Asjaadh and Mariyam supported you so effectively throughout, particularly during the changes in buyers and the extended chain. We’re especially glad that Asjaadh’s regular communication helped keep you informed and reassured, and that the team were able to push matters through before your mortgage offer expired, that’s a fantastic outcome.
Your kind words mean a great deal to us, and we’ll be sure to pass your thanks on to both Asjaadh and Mariyam.
Thank you again for choosing Nova.
Kind regards,
Aamirah
Team NOVA
fantastic experience
fantastic experience. Very responsive and always kept us in the loop, kept us at ease during the whole process. Jayali and anuki were wonderful
April 27, 2026
Unprompted review
Reply from Nova
Dear Matthew,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that you had such a fantastic experience and that you felt supported and reassured throughout the process.
It’s wonderful to know that Jayali and Anuki were responsive, kept you well informed, and helped put you at ease every step of the way.
Your kind words will mean a great deal to them, and we’ll be sure to pass your appreciation on.
Thank you again for choosing Nova and for your recommendation, we truly appreciate it.
Kind regards,
Aamirah
Team NOVA
Friendly and helpful service
Friendly and helpful service. Helped support me in my transaction. Thank you all
March 27, 2026
Unprompted review
Reply from Nova
Dear Customer,
Thank you so much for taking the time to share your feedback.
We’re pleased to hear that you found the service friendly and helpful, and that the team were able to support you throughout your transaction.
Your kind words mean a great deal to us. Thank you again for choosing Nova.
Kind regards,
Aamirah
Team NOVA
My experience with nova legal was…
My experience with nova legal was smooth sailing. Starting from the receptionist to the most senior personal , had an excellent professional approach and very helpful. The Solicitor Shaahid and my Account manager then Rajhita always gave me feedback and went out of their way to see that I was happy as a client. I would 💯 refer and encourage anyone seeking legal assistance to nova legal. Time management is one of their priorities. Thank You Nova Legal am enjoying my new acquired property.
April 13, 2026
Unprompted review
Reply from Nova
Dear Mwangala,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that your experience with Nova was smooth from start to finish and that you felt supported by the entire team.
It’s wonderful to know that both Shaahid and Rajitha provided professional, attentive service and kept you well informed throughout the process. Clear communication, strong time management, and ensuring our clients feel valued are all priorities for us, so we’re pleased this was reflected in your experience.
Your kind recommendation means a great deal to us, and we’re truly grateful that you chose Nova to support you with such an important milestone. Congratulations on your new property, we wish you every happiness in your new home.
Kind regards,
Aamirah
Team NOVA
Excellent work
Tinalee and Shaahid did a great work, their communication was transparent and kept us up to date throughout the whole process.
April 28, 2026
Unprompted review
Reply from Nova
Dear Adam,
Thank you so much for taking the time to share your feedback. We’re delighted to hear that Tinalee and Shaahid did a great job supporting you throughout your transaction.
It’s wonderful to know that their transparent communication and regular updates helped keep you informed at every stage of the process. Your kind words will mean a great deal to them, and we’ll be sure to pass your appreciation on.
Thank you again for choosing Nova.
Kind regards,
Aamirah
Team NOVA
Very good company...we sold our house…
Very good company...we sold our house with Nova....and everything was smooth from start to the end....all the staff very professional especially our account manager Shayon and our conveyancer Vijini . 5 stars guys. Thanks
April 14, 2026
Reply from Nova
Dear Mr. Silviu,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that your experience selling your house with Nova was smooth from start to finish.
It’s wonderful to know that the team provided professional support throughout, and we’re especially pleased to hear your kind words about Shayon and Vijini. They will be delighted to know their efforts made such a positive difference to your experience.
Thank you again for your five‑star review and for choosing Nova.
Kind regards,
Aamirah
Team NOVA
Hannan and Mariyam made me feel assured…
Hannan and Mariyam made me feel assured and updated me throughout the stages of the mortgage and kept my stress levels low even though it took and bit longer than expected. I now finally have my keys. Thank you both
April 24, 2026
Unprompted review
Reply from Nova
Dear Millie,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that Hannan and Mariyam were able to support you throughout your mortgage journey and help keep your stress levels low during what can be a challenging process.
While we appreciate that it took a little longer than expected, it’s wonderful to know that their regular updates and reassurance helped you feel informed and supported at every stage. And most importantly, congratulations on finally receiving the keys to your new home!
Thank you again for choosing Nova, and we wish you every happiness as you settle into your new home.
Kind regards,
Aamirah
Team NOVA
I would definitely recommend
Sumaiya and Hema were very quick and efficient, providing weekly updates and keeping on top of everything to ensure a smooth buying process. We completed within 9 weeks. Thank you both!
April 24, 2026
Unprompted review
Reply from Nova
Dear Ellen,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that you received great service and that Sumaiya and Hema were efficient and proactive throughout your house purchase.
Completing in nine weeks is a fantastic outcome, and it’s wonderful to know that their clear communication and regular updates helped keep everything smooth and on track at every stage.
Thank you again for choosing Nova and for sharing your positive experience.
Kind regards,
Aamirah
Team NOVA
When I signed up with Muve /Nova I did…
When I signed up with Muve /Nova I did not know what to expect and for the first few months things were very complicated & there was a change of conveyancer .
Selling a shared ownership property also comes with an added layer of 3rd party complexity to say this was a massive learning curve with many twists and turns making it a the most challenging of conveyances I can now safely say that Anjalee Daluwaththa & Chenura Hettiarachchi came through for me and gave 100% to my file they persevered when it got tough and against all the odds my sale & purchase were completed
Thank you
April 13, 2026
Reply from Nova
Dear Client,
Thank you for taking the time to share your experience with us.
We appreciate your honesty and understand that the early stages of your journey were challenging, particularly given the added complexities of selling a shared ownership property and the change of conveyancer along the way.
We’re delighted to hear that Anjalee and Chenura were able to support you through what was clearly a demanding and complex process. Shared ownership transactions can involve multiple third parties and unexpected hurdles, so it’s wonderful to know that their perseverance, commitment, and dedication helped see both your sale and purchase through to completion.
Your feedback means a great deal to us, and we’ll be sure to pass on your kind words to Anjalee and Chenura. Thank you again for placing your trust in us, and we wish you all the very best in your new home.
Kind regards,
Aamirah
Team NOVA
Umar and Zeishan were fantastic…
Umar and Zeishan were fantastic throughout the sale of my flat. They kept me updated with weekly updates, letting me know of any documents that were needed and always being a friendly phone call away from any concerns I had.
They also navigated some potentially tricky work as the flat is impacted by Building Safety issues, but this wasn't a problem at all thanks to their attention to detail and professionalism.
Would highly recommend using Nova.
April 27, 2026
Unprompted review
Reply from Nova
Dear John,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that you had such a positive experience during the sale of your flat and that Umar and Zeishan provided fantastic support throughout the process.
It’s great to know that the weekly updates, clear guidance on documentation, and their friendly approach helped keep things reassuring and well‑managed.
We’re especially pleased to hear that they were able to navigate the Building Safety considerations with care and professionalism, attention to detail is so important in situations like this, and it’s wonderful to know this made a difference for you.
Thank you again for your kind recommendation and for choosing Nova.
Kind regards,
Aamirah
Team NOVA
Nova Legal outstanding
Very professional both Asjaadh and Michelle were wonderful, nothing was too much trouble for them
They also kept us updated each week , which I thought was very good , as sometimes everything just gets lost
Would highly recommend
January 13, 2026
Unprompted review
Reply from Nova
Dear Cathy,
Thank you so much for your wonderful feedback.
We’re delighted to hear that Asjaadh and Michelle provided such professional support and kept you regularly updated throughout the process. Clear communication is very important to us, so it’s great to know this made a positive difference to your experience.
We truly appreciate your kind words and recommendation.
Kind regards,
Shalini
Team NOVA
Excellent Service from Nova Legal - Professional Support from Hema and Sumaiya
I recently completed my house purchase and had a very positive experience with Nova Legal. Buying a home can be stressful, but the team made the process feel much smoother from start to finish.
A special thank you to Hema Valand, my conveyancer, and Sumaiya Shabdeen, my account manager, who were both excellent throughout the process. Hema handled the legal side professionally and efficiently, while Sumaiya was always helpful, responsive and supportive whenever I needed updates or guidance. Their communication and dedication gave me real reassurance during what can often be a stressful journey.
The whole process was handled with care and professionalism, and I’m very grateful for the support I received in getting my purchase completed successfully. I would happily recommend Nova Legal, especially Hema and Sumaiya, to anyone looking for reliable and trustworthy conveyancing services.
April 13, 2026
Unprompted review
Reply from Nova
Dear Client,
Thank you for taking the time to share such a detailed and positive review. We’re delighted to hear that your home purchase experience with Nova Legal was a smooth one.
A special thank you for recognising the efforts of Hema and Sumaiya. We’re pleased to know that Hema’s professional handling of the legal aspects, together with Sumaiya’s responsiveness and ongoing support, helped provide reassurance throughout the process. Great communication and dedicated service are values we take great pride in.
We truly appreciate your recommendation and wish you every happiness in your new home.
Kind regards,
Shalini
Team NOVA
It was a really great experience
It was a really great experience, with Shayon Gunaratne always keepend in touch and communicate about every single step. We had some delays from the buyer's side, but Shayon did always chase and he made good efforts to complete as we wished, he always gave us very good advise.
April 16, 2026
Unprompted review
Reply from Nova
Dear Maria,
Thank you very much for your kind feedback. We’re delighted to hear that you had such a great experience with Nova Legal.
Shayon will be especially pleased to know that his regular communication, persistence, and advice helped you navigate the process, particularly where there were delays from the buyer’s side. Keeping our clients informed and actively progressing matters is something we place great importance on.
Thank you again for your trust in Nova Legal. We truly appreciate your recommendation.
Kind regards,
Shalini
Team NOVA
Very efficient service and great…
Very efficient service and great account management from Shayon.
Owin was great too and made sure I was informed at every step, clearly explain detail and answering any questions I had.
April 1, 2026
Unprompted review
Reply from Nova
Dear Roxy,
Thank you for your kind feedback. We’re delighted to hear that you received such efficient service and strong account management from Shayon.
It’s also great to know that Owin kept you well informed throughout the process, clearly explained each step, and took the time to answer your questions. Providing clear communication and attentive support is very important to us, and we’re pleased this was reflected in your experience.
Thank you for choosing Nova Legal, we truly appreciate your trust.
Kind regards,
Shalini
Team NOVA
Made the right choice to go with nova…
Made the right choice to go with nova team they made the buying process whole easy and quicker. Specially thanks to Tinalee who made all paperwork easier and lighter.
April 24, 2026
Unprompted review
Reply from Nova
Dear Kumar,
Thank you for sharing your feedback. We’re delighted to hear that you made the right choice with Nova Legal and that your buying process was smooth and completed quickly.
A special thank you for highlighting Tinalee’s efforts. We’re pleased to know she helped make the paperwork feel easier and more manageable, this is exactly the level of support we strive to provide.
We truly appreciate your trust in Nova Legal and wish you all the very best in your new home.
Kind regards,
Shalini
Team NOVA
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