We appreciated the quick and efficient service Antonio Gonzáles provided to us. He was very prompt in answering our questions and answered all questions to our satisfaction. This is our first tim... See more
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Review summary
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This is a very well organized and easy to use page; especially for us older folks!!! We appreciate the help we always get from your staff if we have any concerns! Quick and easy from outside of Mexico... See more
Novamar makes it so easy to buy and renew my auto policy. The online tool is great saving me time when renewal comes up and I can easily print a copy of my policy for my glove box. That being said, if... See more
I've had my auto policy with Novamar for several years now. They've been great, as far as renewals. They clearly explained my options, giving me quotes from several companies, and are available when I... See more
Company details
- Insurance Broker
- Auto Insurance Agency
- Health Insurance Agency
- Home Insurance Agency
- Liability Insurance Company
- Travel Insurance Company
Written by the company
Novamar Insurance Mexico / MGI Agente de Seguros, S.A. de C.V. is an all Lines Mexican Insurance Brokerage firm founded in 2009 and an affiliate company of Novamar Insurance Group, Inc. a US Insurance Brokerage company with a combined experience of more than 200 years in the insurance Industry. We work with the most established international and national insurance companies and have designed specific insurance products to meet our customers´ unique needs. Our corporate headquarters are located in Puerto Vallarta, with representation offices in Los Cabos, Cancún, San Miguel de Allende, Cancun, and Mexico City, providing nationwide coverage and personalized service. At Novamar Insurance Mexico a helpful bilingual team member is never far away. We are committed to designing and distributing insurance products to address the specific needs of our customers, leveraging high-end technology to deliver our products efficiently, while always providing the highest level of service. We partner with the leading insurance companies in both national and international markets, enabling us to offer innovative and highly competitive products. Our mission is to deliver expert advisory services and access to the best insurance solutions, at the most competitive price, backed by deep industry knowledge and a commitment to superior service quality.
Contact info
Av. Francisco Medina Ascencio No 3987-6 piso, Int. 604, Plaza Punta Banderas, Marina Vallarta., 48335, Puerto Vallarta, Mexico
- +52 (322) 297-6440
- info@novamar.net
- novamarinsurance.com.mx
4.9
Excellent
736 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Terrible company supposed to be Mexican…
Terrible company supposed to be Mexican but charge in US dollars.
No contact from any human to review the policy.
I believe I am under injured for replacement cost.
May 17, 2026
Always connect with me early to make…
Always connect with me early to make sure I am on time with my renewal. Easy to renew
May 12, 2026
The person who was helping me was very…
The person who was helping me was very patient in walking me through how to add earthquake and huricane insurance. :)
May 13, 2026
The communication is excellent and fast.
May 8, 2026
Novamar is a great brokerage.
Novamar is great to deal with and prices are very competitive. The agents are excellent and knowledgable and willing to do what they can to make you statisfied.
May 8, 2026
The online renewal process was clearly…
The online renewal process was clearly written, straight forward and quick to complete.
May 8, 2026
I would normally give a higher rating…
I would normally give a higher rating but I left 2 messages and no one called me back. I did reach the Novamar representative on the third attempt and the change I requested on my renewal was completed quickly and proficiently.
May 8, 2026
I always have a great experience when…
I always have a great experience when dealing with Novamar. People are helpful and professional
May 9, 2026
Prompt
Prompt, efficient responses by Kristel to a question about premiums and for calling to get credit card info for premium payment
May 5, 2026
Good follow up
May 2, 2026
They were super knowledgeable and had…
They were super knowledgeable and had great recommendations and delivered quickly. Highly recommend!
May 5, 2026
The lady on the phone was very helpful
April 22, 2026
Always a great experience
Always a great experience. Easy to take care of obtaining and renewing our insurance policy.
May 4, 2026
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