Novamar Insurance Group, Inc. Reviews 

475
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the staff is exceptionally knowledgeable, patient, and helpful when guiding them through complex policy choices. Customers consistently appreciate the exceptionally quick communication, friendly attitude, and prompt support provided throughout the entire insurance process. Some reviewers were happy with the competitive pricing and tailored solutions found specifically for their unique boating needs. Consumers also noted how easily agents handled complicated paperwork, answered questions thoroughly, and resolved various administrative requirements without any trouble. Buyers often feel confident knowing they can rely on this dedicated team for ongoing assistance.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising representatives for being knowledgeable,... See more

Service

Reviewers highlight positive aspects of service, consistently praising agents for being helpful, patient, and... See more

Response time

Consumers appreciate the positive and prompt response times from the customer service team. Reviewers... See more

Customer service

Customers report positive experiences with customer service, highlighting prompt and professional assistance.... See more

Price

Users describe satisfaction with price, highlighting great policies and competitive pricing. Consumers report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rob Lindley and Novamar are the best marine insurance brokers. I used them for my 50' sailboat which I sailed internationally and for commercial policies on my boats in the US. Rob is an expert who cl... See more

Rated 5 out of 5 stars

We’ve been with Novamar since the start of our business, and it has consistently been a great experience. Working with Courtney, in particular, has always made the process smooth and efficient. Desp... See more

Rated 5 out of 5 stars

The experience with Novamar getting my new boat purchase insured (as a new boat owner) was smooth and easy. They quickly and patiently answered all my newby questions. I actually chose to pay a little... See more

Rated 5 out of 5 stars

Everyone I’ve dealt with have always been very helpful and very prompt in responding to any questions or needs that I have. Teri Chamberlain and Ericka Loomis in particular have always been extremely... See more


Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Liability Insurance Company

Written by the company

At Novamar Insurance Group our yacht insurance specialists have decades of marine insurance and boating experience ready to serve you. With so many variations of types of boats and yachts as well as the jurisdictional challenges that come with them as they travel around the world, it is imperative that your yacht insurance agent have extensive boating knowledge to understand an individual client’s exposures and coverage needs. Our experience and reputation translates into excellent relationships with domestic and international underwriters which allows Novamar staff to provide the best yacht insurance solutions at the most competitive premiums. When insurance programs do not exist to adequately cover exposures, we create our own proprietary programs such as the Novamar Offshore Program. It was created to provide excellent coverage and premiums to those cruising their yachts in various areas around the world. Or our proprietary Mexican Vessel Liability Program with lower premiums and better coverage for people cruising in Mexican territorial waters. Whether cruising local waters or internationally, you receive the same expertise and friendly service from our Novamar staff and often at lower premiums.


Contact info

5.0

Excellent

TrustScore 5 out of 5

475 reviews

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5.0

All reviews

(475)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Katrina

Katrina, thank you for the prompt and professional help obtaining insurance on my 1980 Peterson 44 sailboat.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Good start

I have enjoyed working with Sam. I think Logan and I will do real well together.

April 30, 2026

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