Novamar Insurance Group, Inc. Reviews 

471
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, helpfulness, and responsiveness, making the insurance process smooth and efficient. Many people highlight the exceptional customer service, noting that agents are knowledgeable, patient, and provide personalized guidance, even for first-time boat owners. The service is frequently described as excellent, with consumers appreciating the quick response times and the ability to secure competitive pricing and suitable coverage. Reviewers are particularly impressed with how the company handles complex situations and finds solutions where other providers have failed.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, knowledge, and... See more

Service

Reviewers mention positive feedback about service, consistently praising the excellent and fantastic service... See more

Response time

Customers consistently note positive experiences with response time, highlighting that staff are very polite,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's helpfulness and... See more

Price

Users describe positive interactions with price, often highlighting great policies at competitive prices.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rob Lindley and Novamar are the best marine insurance brokers. I used them for my 50' sailboat which I sailed internationally and for commercial policies on my boats in the US. Rob is an expert who cl... See more

Rated 5 out of 5 stars

We’ve been with Novamar since the start of our business, and it has consistently been a great experience. Working with Courtney, in particular, has always made the process smooth and efficient. Desp... See more

Rated 5 out of 5 stars

The experience with Novamar getting my new boat purchase insured (as a new boat owner) was smooth and easy. They quickly and patiently answered all my newby questions. I actually chose to pay a little... See more

Rated 5 out of 5 stars

Peter Ricks made our boat insurance shopping effortless. He provided several options and we were able to choose the plan that worked best for us. Peter took care of all the other work and made the who... See more


Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Liability Insurance Company

Written by the company

At Novamar Insurance Group our yacht insurance specialists have decades of marine insurance and boating experience ready to serve you. With so many variations of types of boats and yachts as well as the jurisdictional challenges that come with them as they travel around the world, it is imperative that your yacht insurance agent have extensive boating knowledge to understand an individual client’s exposures and coverage needs. Our experience and reputation translates into excellent relationships with domestic and international underwriters which allows Novamar staff to provide the best yacht insurance solutions at the most competitive premiums. When insurance programs do not exist to adequately cover exposures, we create our own proprietary programs such as the Novamar Offshore Program. It was created to provide excellent coverage and premiums to those cruising their yachts in various areas around the world. Or our proprietary Mexican Vessel Liability Program with lower premiums and better coverage for people cruising in Mexican territorial waters. Whether cruising local waters or internationally, you receive the same expertise and friendly service from our Novamar staff and often at lower premiums.


Contact info

5.0

Excellent

TrustScore 5 out of 5

471 reviews

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5.0

All reviews

(471)

123 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly Recommended

We’ve been with Novamar since the start of our business, and it has consistently been a great experience. Working with Courtney, in particular, has always made the process smooth and efficient. Despite the time difference, she is responsive and ensures everything we need is handled promptly.

Courtney’s resourcefulness truly stands out. She consistently presents multiple well thought out options, communicates clearly, and works with us to find the most effective solutions. Highly recommended.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

The experience with Novamar getting my…

The experience with Novamar getting my new boat purchase insured (as a new boat owner) was smooth and easy. They quickly and patiently answered all my newby questions. I actually chose to pay a little more than another route as the support I got (and will get in the future) was so superior.

November 18, 2025
Rated 5 out of 5 stars

Experts for cruising insurance!

We reached out to Novamar in need of somewhat specialty cruising insurance after our existing brokers were unable to secure coverage for our plans. Novamar was quick to respond, very knowledgeable about the market and options available, and was able to secure us the exact coverage we were looking. Cannot recommend highly enough.

October 24, 2025
Rated 3 out of 5 stars
Novamar Insurance Group, Inc. logo

Reply from Novamar Insurance Group, Inc.

We apologize for your frustration. Yacht insurance companies require a copy of the captain's USCG License and current boating resume signed by the captain prior to approval. If you forward that information to our office, we are happy to work with underwriters for approval.

Rated 5 out of 5 stars

Great customer service

Ed in your office is an asset to your company. He’s kind, respectful and attentive to his clients needs. He was emailing me back-and-forth until I decided on which policy and finalized the the purchasing of my boat policy. Thanks Ed for all your help.

November 24, 2025
Rated 5 out of 5 stars

As a first timer

As a first timer, Peter Ricks was so helpful and answered all of my questions. I was not sure how all the requirements were supposed to work, and he was very good at explaining the intricacies of the new account. Thanks Peter!

November 21, 2025
Rated 5 out of 5 stars

Good experience

Rob, responded in a timely fashion, obtained our information and got back to us in a timely fashion with the best offer we had had since we started looking.

November 20, 2025

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