Novamar Insurance Group, Inc. Reviews 

471
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professional demeanor, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that their inquiries are handled promptly and effectively. Customer service is often described as exceptional, with consumers valuing the personalized approach and the ability to get answers quickly, even over the phone. Many people also found the pricing to be competitive, with some even receiving better deals than initially expected, leading to significant savings.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as knowledgeable, helpful, and... See more

Service

Users describe positive interactions with service, consistently highlighting the excellent and fantastic... See more

Response time

Customers consistently note positive experiences with response times, with many reporting that their... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the team's helpfulness,... See more

Price

People report positive experiences with price, often noting great policies at competitive rates. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rob Lindley and Novamar are the best marine insurance brokers. I used them for my 50' sailboat which I sailed internationally and for commercial policies on my boats in the US. Rob is an expert who cl... See more

Rated 5 out of 5 stars

We’ve been with Novamar since the start of our business, and it has consistently been a great experience. Working with Courtney, in particular, has always made the process smooth and efficient. Desp... See more

Rated 5 out of 5 stars

The experience with Novamar getting my new boat purchase insured (as a new boat owner) was smooth and easy. They quickly and patiently answered all my newby questions. I actually chose to pay a little... See more

Rated 5 out of 5 stars

Peter Ricks made our boat insurance shopping effortless. He provided several options and we were able to choose the plan that worked best for us. Peter took care of all the other work and made the who... See more


Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Liability Insurance Company

Written by the company

At Novamar Insurance Group our yacht insurance specialists have decades of marine insurance and boating experience ready to serve you. With so many variations of types of boats and yachts as well as the jurisdictional challenges that come with them as they travel around the world, it is imperative that your yacht insurance agent have extensive boating knowledge to understand an individual client’s exposures and coverage needs. Our experience and reputation translates into excellent relationships with domestic and international underwriters which allows Novamar staff to provide the best yacht insurance solutions at the most competitive premiums. When insurance programs do not exist to adequately cover exposures, we create our own proprietary programs such as the Novamar Offshore Program. It was created to provide excellent coverage and premiums to those cruising their yachts in various areas around the world. Or our proprietary Mexican Vessel Liability Program with lower premiums and better coverage for people cruising in Mexican territorial waters. Whether cruising local waters or internationally, you receive the same expertise and friendly service from our Novamar staff and often at lower premiums.


Contact info

5.0

Excellent

TrustScore 5 out of 5

471 reviews

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5.0

All reviews

(471)

124 reviews in the last 12 months

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Rated 5 out of 5 stars

Peter Ricks made our boat insurance…

Peter Ricks made our boat insurance shopping effortless. He provided several options and we were able to choose the plan that worked best for us. Peter took care of all the other work and made the whole process very easy. I highly recommend Novamar Insurance Group and Peter Ricks in the Seattle office.

June 30, 2025
Rated 5 out of 5 stars

Great service, once again.

I contacted Novamar first since my last three boats were insured by them. Not disappointed this time, either: Peter Ricks provided several quotes, giving me a range of options, stayed in touch as the buying process unfolded, provided valuable insight regarding options and then wrapped things up quickly. GREAT service; and, BTW, he answers his phone!

June 9, 2025

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