Novant Health Corporate Reviews 

1
TrustScore 3 out of 5

3.2

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3.2

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TrustScore 3 out of 5

1 review

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3.2

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Rated 1 out of 5 stars

Racist affluent white people.

Regrettably, I was hospitalized after contracting pneumonia, which was complicated by Congestive Heart Failure (CHF). At the beginning of 2025, my healthcare provider, Cigna, discontinued coverage for my essential medication required to manage my CHF. I was subsequently readmitted to the hospital following a severe cough and hemoptysis.

Over the past four years, I have consistently sought a Black cardiologist or healthcare professional willing to collaborate with me. Unfortunately, I repeatedly encountered racial bias from a white cardiologist named Francis Wood, who exhibited racial profiling, poor communication, and unprofessional conduct. I reported her to the hospital's patient advocate; however, the Department of Justice dismissed my concerns. In retaliation, she refused to renew my prescriptions, causing my blood pressure to spike to 197/130. I sought assistance from my primary care physician, who is Black, and she reinstated my medication, which normalized my blood pressure.

My experience with Novant Health has been highly disappointing. The platform appears to promote misleading advertising that favors white, privileged healthcare providers. Professionalism in healthcare should transcend racial biases; however, many affluent white practitioners and facilities demonstrate a lack of regard for Black patients such as myself. This systemic issue is further compounded by the reluctance of institutions to address or acknowledge racial disparities.

Despite ongoing efforts, I continue to await the appointment of a Black cardiologist. I have been informed that authorization from the current white cardiologist is required, yet it has been over two months without any response or resolution. The healthcare system remains predominantly staffed by white professionals with significant influence, raising concerns about equitable access and representation.

Why is it so difficult to secure a Black cardiologist or healthcare provider willing to work with me? Systemic barriers within the healthcare infrastructure demand urgent examination and reform to ensure equitable care for all individuals, regardless of racial background. I submitted a formal complaint to the Department of Justice; however, they informed me that they are unable to provide assistance. This situation illustrates how racial profiling and discrimination persist within the system, disproportionately affecting Black, low-income individuals who seek necessary medical care.

This issue highlights the disturbing reality that claims of caring about Black communities are often contradicted by systemic racial bias. If I oppose racist acts, I risk being discharged for violent behavior, which reveals weaknesses within current legal protections. It is concerning that disrespectful treatment, lack of eye contact, and systemic neglect can occur because I need a cardiologist, solely due to my racial identity and economic status.

All of these issues stem from my request for a Black cardiologist, for which I have a referral. However, I was informed that approval from my current racist white cardiologist is necessary to see the Black specialist. Regrettably, I have visited seven racist white cardiologists, MDs, and heart specialists, with no representation from Black healthcare providers. This persistent lack of diversity underscores systemic inequities that require urgent attention and reform.

April 20, 2025
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