Nova of London Reviews 151

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 1 out of 5 stars

Ordered what I thought was a quilted bag with a sheep design. Bag has arrived and is a very cheap nylon bag not at all resembling the bag advertised, it is obviously a scam so beware people do not u... See more

Rated 5 out of 5 stars

I can’t find any fault with this company. I use them weekly to stock my boutique. Items are always of exceptional quality, they have a wonderful & extensive range of clothing, with some really uniqu... See more

Rated 5 out of 5 stars

We are Retailers and online seller. We keep visiting their Manchester Store on regular basis. They sell lovely print, our customers love their quality. The Manchester staff is very professional, alway... See more

Rated 5 out of 5 stars

The team at Nova Manchester are fabulous..always welcoming, always offer a coffee, always helpful and carry everything to the car for me. I order from WhatsApp and apart from DPD being a terrible cour... See more

Company details

  1. Clothing Wholesaler

Written by the company

Established in 1981, Nova of London is proud to be the UK’s premier wholesaler of ladies’ fashion in the trendy areas of East London and Manchester. We design and supply a huge range of beautifully made wholesale women's dresses, skirts, tops, jumpsuits, jeans, coats and much more.


Contact info

3.8

Great

TrustScore 4 out of 5

151 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Customer experience

Every experience I’ve had with Nova has been a good one . Always happy to help and resolve any issues . Good quality clothing every time . Would definitely recommend

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

It is always a fantastic experience…

It is always a fantastic experience visiting Nova. I am a small business that visits the Manchester Show Room most weeks and order via WhatsApp often. Nothing is ever too much trouble for them, they carry the stock to the car for me every week. The staff are always friendly and kind. The range of stock is brilliant and always great quality. Thank you for always looking after me.

February 28, 2023
Unprompted review
Rated 2 out of 5 stars

FRUSTRATED BUYER ........When I call or ask a question to the…

When I call or ask a question to the wholesale showroom in Manchester I always feel they are rude and dont want to help .

The last time I went to the show room 1 off the men said to his college Sadie and tapped their invoice book like they had a problem they made me feel very uneasy.

When ever I ask a general question on an item they have put on their WhatsApp they always say look on line ....I look on line its out off stock hence why I wish to buy it from the show room its like they do not want my custom.

Also becouse im not a big retailer I own 2 boutique shops so I spend possible £600 plus a time i feel that they are more interested in the big chain off shops that may spend £3'000 .

I don't get this with any other wholesaler.

I love your items but everytime I message the show room I dread it.

I CAN NOT HIVE AN ACTUAL DATE ...AS ITS SEEMS TO BE EVERYTIME FOR THE LAST 4 MONTHS

September 11, 2022
Nova of London logo

Reply from Nova of London

I am sorry you have not had a good experience with us. Please get in touch with us at sales@novaoflondon.com and we would love to help change your experience of buying with us.

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