Nova Poshta is an organization of thieves and scammers. Which is renowned for stealing valuable packages. And then shifting the blame onto someone else. Worst carrier in the world. This is not the fir... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Весь спектр логістичних послуг, швидка та надійна доставка документів, кореспонденції та листів по Україні ★ Клієнтська подтримка 24/7 ☎ 0-800-500-609
Contact info
Ofitsers'ka Street 32, 69000, Zaporizhzhia, Ukraine
- novaposhta.ua
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've transferred my electronics between…
I've transferred my electronics between two cities with by it, everything was ok, no one scheme was damaged.
However, I guess prices is too high, but you know what are you paying for
Good service
Basically good service, but sometimes can be delivery issues, but it isn't a big deal.
Incredibly slow shipping service. Slowest I ever dealt with.
Why does it take more than 2 weeks for an item that was 1 hour away at JFK to arrive to me? And why had the item been moving further and further away for the past 2 weeks??
Today I had the worst delivery…
Today I had the worst delivery experiences among all post services. Nova Poshta failed to deliver my parcel and advised for me to pay for redelivering to the post office that is convenient for me. Will use its services as rarely as possible.
I can say it's the best delivery…
I can say it's the best delivery company in the world. I used DHL, PTT (Turkey), GSL (Germany). And customer, digital, useful level of NovaPoshta is super high!!!
good service for not fragile things
I often send parcels with a novaposhta, as I have a small online store. The service is good, but you need to pack the goods very well, as it seems sometimes the parcel boxes are handled carelessly. I would not recommend sending fragile goods, but you can first consult with a postal employee and he will help you pack your things as securely as possible.
just a bomb
just a bomb! always fast, reliable, at favorable rates. As in the middle of the country, and with the international deliveries always at height. Definitely recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








