Novarihome Reviews 

91
•
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 89 reviews, most reviewers were let down by their experience overall. Consumers frequently complained that the products received were of extremely poor quality and completely failed to function as advertised. Furthermore, many people reported receiving incorrect items, such as getting multiple packages when only a single one was originally requested. Some reviewers were not happy with the complicated return process and the extremely expensive shipping costs required to send items back to overseas addresses. Customers additionally mentioned encountering unexpected membership fees, recurring subscription costs, and additional charges that were included in their final purchase totals.

What people talk about most

Product

Customers consistently note negative experiences with product quality, reporting that the items completely... See more

Order

Customers expressed deep frustration with their order process, frequently reporting that they received... See more

Return policy

Clients share profound dissatisfaction regarding the return policy, frequently citing severe difficulties and... See more

Refund

Reviewers express deep dissatisfaction regarding refund experiences, noting that getting money back involves... See more

Price

Consumers express dissatisfaction with the pricing, reporting unexpected charges that exceed advertised... See more

Reviews shaping this summary

Rated 1 out of 5 stars

ORDER #25172 Is the number of the order I placed for a set of Eyeglasses with new innovative vario lenses, $68.00. I received the order confirmation but this indicated 7 pairs of glasses plus ship... See more

Rated 1 out of 5 stars

DO NOT DEAL WITH THIS COMPANY. Upon browsing their advertisements they stole my PayPal information and placed an order that I did not authorize. They now will not send me a shipping label to retur... See more

Rated 1 out of 5 stars

These people are very polite SCAM artists. I bought their "special reading glasses, which were bogus. I was sent 4 and had ordered one. I was promised a return authorization that I never got. After co... See more

Rated 1 out of 5 stars

These very poorly designed plastic eyewear are total bullshit. They are horrible. This is a scam, and it could even harm your vision if worn for long durations. China, in general, is a disreputable pl... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(91)

85 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT DEAL WITH THIS COMPANY

DO NOT DEAL WITH THIS COMPANY. Upon browsing their advertisements they stole my PayPal information and placed an order that I did not authorize.
They now will not send me a shipping label to return it or refund my money.
I immediately contacted them when I saw an order confirmation. They didn't reply until it was shipped. Then stated they couldn't cancel it but I could return it.
Now they expect me to pay for return shipping to China. If you didn't know, it's very expensive.

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

Their website indicates a 100% refund.

Their website indicates a 100% refund on your order. What they don’t tell you is that the order must be returned to China, even though the return address on their package indicates it was shipped from Texas. Over 30 days ago they offered me a 30% refund on my order and I have not received it.
Don’t do business with this company!!!!

September 2, 2025
Unprompted review
Rated 1 out of 5 stars

Novari Home products are Junk

Ordered Vision Pro glasses which are absolutely a piece of JUNK. Not want was advertised!!! Trying to get a refund @ present. Wish me luck !!! Stay away from this Company/products.

September 25, 2025
Unprompted review
Rated 1 out of 5 stars

The products are junk

The products are junk. They will give you the runaround when trying to return products and to get a refund. I originally tried to cancel my order within an hour of placing it and was informed that I could not cancel. I somehow got items on my order that I did not want, must have click on something not knowing that I was ordering the products. Out $200 dollars cause now they want provide me with the instructions as to how to return junky products. If it sounds to good to be true, it is going to be junk. Lesson learned, don't order from this company.

September 10, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give zero I would

If I could give zero I would. They glasses are junk. Don’t work. Offered refund if I paid shipping from US to China, not worth it. Total scam in my opinion.

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID: SCAM!
Order #28253 - glasses are useless crap. When I asked for a return, they attempted to charge my Ccard without authorization. NOVARIHOME.COM $69.31 - detected and rejected by Amex - you thieves!!!

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

ORDER #25172 Is the number of the order…


ORDER #25172 Is the number of the order I placed for a set of Eyeglasses with new innovative vario lenses, $68.00.
I received the order confirmation but this indicated 7 pairs of glasses plus shipping etc and invoiced for $254.00! After long and protracted endless e-mails I returned the product to China, cost $15.00 from Spain to China postal charges to me no refund. I did get the $254 refunded butvthey made another charge on September 1st this year of $52.00. No product charge no invoice simply charged me y debit card. Still trying to get my money back. Company Novari home plus several other identities, operating out of US but products from China. NOT A RECOMMENDED COMPANY.

September 22, 2025
Unprompted review
Rated 1 out of 5 stars

Product and 'warranty' scam

Product, 1x Vision Pro, is absolutely useless. Worse, this China crap company requires customers to pay international return shipping to China to claim their warranty refund, even though their customer service is in the US (Wyoming). The return shipping cost is almost half of the product cost ($39.99)... so you're screwed out of half the purchase cost.

August 19, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look