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Rated 1 out of 5 stars

Absolutely disgusting customer service, the way in which you deal with your customers MARKEE is absolutely disgraceful!! You certainly need to learn "RESPECT PLEASE", as you rudely told us too after... See more

Rated 1 out of 5 stars

Requested free trial and waited for email. Nothing for several hours and then sent messenger query. Nothing. This morning asking why I had not used the trial. Found the email in spam box. Told them t... See more

Company replied

Rated 5 out of 5 stars

Nova streams provides an excellent service from grogrammes, films and series. They are quick to respond to general and technical issues. I have experienced two other similar services but Nova Streams... See more

Rated 3 out of 5 stars

The software didnt work smoothly. I wish to be completely fair, i did not notice that an alternative backup software was available, which may have resolved the problems. That was my fault!

Company replied

Company details


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2.1

Poor

TrustScore 2 out of 5

110 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The best

This company is the best there is both in providing a service, communication, and problem solving, if you want this type of service come to Novastream its the best and great value for money

October 14, 2021
Unprompted review
Rated 5 out of 5 stars

Fabulous

Having tried other internet TV providers Nova Streams is definitely the best we have found. Excellent customer service and prompt to respond to customers.
Brilliant value for money.

June 1, 2021
Unprompted review
Rated 1 out of 5 stars

No, No, No

Whatever you do, do not get this useless service, I stream Amazon and Netflix without any break, but nova, god help me this is unwatchable.. I hate it

April 20, 2021
Unprompted review
Nv logo

Reply from Nv

Hi Garry

You have left this review without contacting us, and your recent viewing history suggests you have no problems, we have thousands of customers who are very happy, all you have to do is ask and we can help. Get in touch :)

Rated 5 out of 5 stars

100% Recommended! I would not go anywhere else

Great customer service and a real plethora of channels to watch, This is the first streaming IPTV service ive used and I can tell you I wont be going elsewhere!

Free trial was perfect to see what was on offer and the support in setting up my devices was really helpful

February 10, 2021
Unprompted review
Rated 5 out of 5 stars

No problems

No problems, one evening would not log on but 5 min later all OK, only happened one in last month, pretty good by my reckoning.

June 28, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Works flawlessly on a MAG box. Everything well organised, so it’s easy to navigate. Support and advice easily available via a chat channel. Full marks all round

June 27, 2020
Unprompted review
Rated 5 out of 5 stars

Always on hand via a chat services and…

Always on hand via a chat services and go above and beyond to help.
If it ever goes off they have a back up to switch you to as well.
One of them is a Leeds fan though and I nearly dropped it down to a 1* review haha

June 27, 2020
Unprompted review

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