NovaVision Inc. Reviews 114

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

NovaVision was completely out of stock of the product that we needed yesterday. They personally called me to inform me and offered an alternate (darn near identical) product for just the cost to ship... See more

Rated 5 out of 5 stars

The pre-laminated hang tags work perfectly for the school district I work at. NovaVision has a great tutorial video for laminating the tags on their site, which helped a lot. Overall, great product, d... See more

Rated 5 out of 5 stars

We order Premium Security Tape from NovaVision. The product is outstanding!! We have tried several other brands of tape and none of them work as well as the product we receive Nova Vision, and the p... See more

Rated 5 out of 5 stars

Quick, informative and efficient - I did not have to wait long for someone to get back to me - this was amazing. I sent a question in on a Friday evening and that's when I got my answer. I would defin... See more

Company details

  1. Prints and Signs Store
  2. Business to Business Service

Information provided by various external sources

NovaVision specializes in hologram labels, tamper evident stickers, security tape, and mechanical security seals, which are commonly used to combat counterfeiting and tampering of products, packaging, equipment, and cargo.


Contact info

4.9

Excellent

TrustScore 5 out of 5

114 reviews

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Rated 5 out of 5 stars

Great Service

I called customer service prior to placing an order - they were very helpful. Then I called again after placing an order looking for a cert for my customer. I was pleased that the cert was sent to me right away. Great customer service!

June 2, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent!

Thank you for you excellent service
It was a very good and fast delivery :) I am very pleased, and I will reorder again for sure

May 15, 2015
Unprompted review
Rated 5 out of 5 stars

Piece of cake.

Doing business with this company was simple and quick. They offer a unique and quality product. Michael Shaffer is responsive and helpful.

May 11, 2015
Unprompted review
NovaVision Inc. logo

Reply from NovaVision Inc.

Thanks for taking the time to acknowledge Mike Shaffer’s expertise and customer service to help you find the best product for your application. We are pleased you had a great experience. Also, thanks for your business.



Dave Duvall

Sales Manager

Rated 5 out of 5 stars

A Repeat Customer !!!!

I am a very proud repeat customer because the service is always timely and first class and I highly recommend NovaVision Inc.

April 25, 2015
Unprompted review
Rated 5 out of 5 stars

Top Notch Customer Service!

I just want to give a big shout out to your employee Eric Grider! We accidentally ordered something that we already had in stock and didn't figure it out until a day after we ordered. The huge problem was we asked for 2-Day shipping. When I contacted Eric, he was more than polite and happy to help me. He rushed out to grab the package before it went out, which saved us all kinds of hassles and money.

That right there was amazing compared to some of the service I have received from other Large Retail Chains. But, he not only was quick to grab the package and save us some money, he even went a step further and let me know how everything would be handled billing wise (the transaction was charged to our American Express) for us before I even asked.

He was prompt and attentive and just awesome to work with. We will definitely be turning toward your company in the future for our annual events more often because of Eric's excellence in customer care.

Thanks so much for a great experience!

April 8, 2015
Unprompted review
NovaVision Inc. logo

Reply from NovaVision Inc.

Cristina,

Thanks for taking the time to compliment Eric's exceptional customer service. That means a lot to Eric and our other team members who strive to take care of our customers. We are pleased you had a great experience. Also, thanks for your business.

Mike Messmer, VP, General Manager

Rated 4 out of 5 stars

Great Service.

The gentleman had noticed I ordered the wrong size. I had previously ordered the wrong size and it was sent and we had to return. This time he notice I did it again. I was thankful he caught it before it was shipped out so we could get the right size this time. Thank you.

March 18, 2015
Unprompted review
Rated 5 out of 5 stars

My experience with NovaVision Inc

This is the first time dealing with this company and I found them to very accommodating and prompt with service. I would definitely go to them again for any future needs.

March 18, 2015
Unprompted review
Rated 5 out of 5 stars

Great Product, Great Customer Service, Quick Delivery

I've used NovaVision Inc. a few times for various organizations and their product is always great quality, the shipping time is quick and if I ever have to contract their customer service group they are always friendly and quick to respond.

February 25, 2015
Unprompted review
Rated 4 out of 5 stars

Pleased

I've been printing one job a year at the same time for about 5 years now. They always take good care of me!

February 23, 2015
Unprompted review

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