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1.9

Poor

TrustScore 2 out of 5

22 reviews

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1-star

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Rated 1 out of 5 stars

Worst experience ever!

Worst experience ever finally managed to make some money on the casino and then they asked for five weeks for all different types of verification, including a phone verification with my voice. After all that happened they could not find any more excuses and they shut down my account, worst customer experience ever.

July 23, 2025
Unprompted review
Rated 1 out of 5 stars

Worst casino platform

Worst casino platform. Avoid it 100%!!! The casino game glitched while I was on bonus rounds and when I called they told me there is nothing wrong with the game, like the couldn’t find the winnings I had. Total scam !!

December 21, 2023
Unprompted review
Rated 1 out of 5 stars

full of fake offers.

full of fake offers.

Lost my free bet because the game was canceled on half time and game restarts today.
So they decided just to make it like I lost it.

Scam. Avoid in all cost. Might be better to go with stoiximan.gr

August 20, 2023
Unprompted review
Rated 1 out of 5 stars

Pay attention on the rules of…

Pay attention on the rules of everything for this betting service, it's everything under the rules and if you not pay attention you loose your winning money.

So if you have any bonuses you have at least to play your money and bonus money together, without any cash out and bet over 1.5 and last but not least you have to make this for x5 time's to get your bonus money withdrawal... And this is not the only rules they have a lot of them. So if you feeling like an luckiest person in the world you maybe have a chance against them.

November 30, 2022
Unprompted review
Rated 1 out of 5 stars

Very bad payout

Very bad payout. Its getting worse. Their advertisements are misleading. Do not play here. Ever since they changed rules they have taken out many game slots. It just eats your money. The free spins on the games hardly ever come and when they do it doesn't give you anything, peanuts. Shame on you

January 18, 2022
Unprompted review
Rated 1 out of 5 stars

I cannot stress this enough.

I cannot stress this enough.

Do not waste your hard earned money with this company. They have owed me £950 for over a week.
They first told me everything had been processed and would be given to me within 3 working days. Failing that, if it doesnt reach my account within 3 working days, they would provide me with an ARN code so my bank could locate the payment. 2 days after the point they should have given me this code, they once again moved the goal posts to 8 working days, claiming that there was an issue with visa payments.
All this after claiming the issue was because they didnt pay me with visa direct ( which btw, they never have, and i have emails from them saying they both do and do not use visa direct, and have never and will never provide me with this service )
Its been lie, after lie, after lie, after lie. They say the money is now the banks issue, but they wont even offer me proof of payment, to help the bank locate.

If you want your winnings to be lost, dont even think about betting with novibet. Their website is nice, their odds are okay, but their customer service, and their lies, are enough to make a gambler lose more hair than they already deserve.

October 29, 2021
Unprompted review
Rated 1 out of 5 stars

Worst of the worst companies

Worst of the worst companies that merely act like they are above the law (maybe they are). The only company from - I don't know how many betting companies - that set limit to my bets when I made a few winnings. Everything is good as long as you are losing. Soon the experience turns to nightmare even for novice players like me. Hypocrisy, lack of basic ethics, awful customer support. Yet this company exposes the regulators who provided them with a license.

Now, did I break any guidelines or agreements? No. Did I bet in suspicious games? No. And the most funny thing is that I placed almost the same bets with other companies that I won and never had any limit or whatsoever.

July 16, 2021
Unprompted review
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