NOVO BANCO Reviews 

This is by far the worst experience I've ever had in my life for any service provided. It takes them months to validate a signature, they shadow ban transfers on your account which you find out just before payroll and they tell you everything looks good and should work. If you have any issue, even the most minor one, with them - you must go to an office and sign papers (they work till 3PM and no weekends)

Avoid at all cost. I am trying to get my money out of this "bank" since december. It's july and they used all kind of dirty tricks to prevent it.

If I could give -20, I would. The requirements to open a bank account are from 17th century. They require originals of the documents that only exist in pdf. Like the invoice I send to my clients (proof of income). I send it by email. It doesn’t exist in original. I offered to print it out and sign, but they refused to accept it. Waste of time. Don’t ho there.

This bank is horrendous. No service, employees incompetent, unfriendly and especially lazy. In particular the branch in Setubal. We will file a complaint with the Bank of Portugal and possibly file a lawsuit.
They serve absolutely no purpose.
Do not use this bank.

Don't ever go to this bank. They are completely stuck in the last century, they don't speak english, they don't manage to update an adress or to keep a foreign phone number, they don't call you back when you ask for something, they don't respect you, their staff is uneducated, i never saw such a bad bank nor even a bad service. This is a shame to the whole country. Im leaving after 6 years struggling with them just to get a phonecall. It is a scam, a fraud.

Never go to this bank, they are stuck in the mid 60's and they will remind you the type of problems people had in the mid 60's