All good approved very quickly. If I could change any thing i would obviously like a better %rate but I understand it's a business. I would also prefer same day deposit in my account. On the whole th... See more
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Company details
About Novuna Personal Finance
Written by the company
Need a great Personal Loan?
Come direct to our website for our low rates and exclusive loan options. Our great loans start from just 6.9% APR Representative (based on £7,500 to £25,000).
Who are Novuna?
A leading financial services company, we provide effective Retail Finance options to thousands of big name brands, as well as Personal Loans to help you access the cash you need sooner.
We lent over £3 billion to customers in 2025, allowing them to make big purchases, create memories or enjoy once-in-a-lifetime moments. All without worrying about paying for it upfront.
We don't offer lease vehicles - If you're looking to leave a review about Novuna Vehicle Solutions, that is a completely separate business to us.
We tailor our innovative solutions to match the things you want to buy, from home improvements to holidays, making the process as easy and stress free as possible. And we combine it with award winning customer service.
That's what makes us different.
About us Personal Loans Car Loans Home Improvement Loans Debt Consolidation Loans Holiday Loans Wedding Loans Small Loans
Just some of our awards
We're leaders in our field
We've been named the UK's Best Personal Loan Provider for the last 12 years running. We are also proud to have once again won the official Feefo Platinum Trusted Service award. This is the 7th time we've been recognised as a leader in our field with Platinum status.

Best Personal Loan Provider
YourMoney

Platinum Trusted Service
Feefo

Loan Provider of the Year
Moneyfacts
Contact info
2 Apex View, LS11 9BH, Leeds, United Kingdom
- 0344 375 5500
- CustomerService@NovunaPersonalFinance.co.uk
- novunapersonalfinance.co.uk
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May use AI-assist with repliesRead more
The ease and speed to gain the loan was…
The ease and speed to gain the loan was second to none,the money was in my account within 24 hrs of the application

Reply from Novuna Personal Finance
Great online service
Great online service. Easy to apply for a loan. Definitely recommend.

Reply from Novuna Personal Finance
Brilliant service
Brilliant service, quick, easy to contact by phone, great customer service.
Novuna finance new customer
easy to read with no jaron and knowing i can contact you with any issues problems i may have in the future
Reliable Company!
Very efficient business and it’s very easy to manage my account using their app 👍

Reply from Novuna Personal Finance
Would recommend Novuna
Novuna are very helpful and always let you know if you have been accepted for a loan immediately. I am very happy with the service they provide and would recommend.

Reply from Novuna Personal Finance
Happy with 0% product on offer
Happy with 0% product on offer
Thank you
Easy to apply and result is quick.
Easy to apply and result is quick.
Easy to set up and monitor the loan
Easy to set up and monitor the loan. Their systems seem very user friendly.
A great service with a quick…
A great service with a quick turnaround, great communication and overall would recommend
Eligibility of credit
The whole process took just 15mins and I was given an answer as to whether I was eligible for credit . Great job.
Easy to follow online application
Easy to follow online application
Quick result
Always a great experience with Novuna
No fuss
Fast & Efficient
The whole process of applying for the loan was simple, quick and easy to understand.
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