Now Insurance Services Inc. Reviews 

209
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently point out that the website is extremely easy to navigate, making the application process for coverage quick and straightforward. Consumers also love the budget-friendly pricing and find that securing the right policy is both simple and economical. Additionally, people mention that the representatives are very efficient, professional, and ready to resolve any questions promptly. Some reviewers were not happy with the support provided, noting that communication problems and unhelpful interactions caused frustrating delays. A few individuals experienced setbacks, explaining that multiple attempts and callbacks failed to resolve their issues efficiently.

What people talk about most

Service

People report high satisfaction with the service, praising the quick, convenient, and affordable process for... See more

Price

Clients share positive opinions on price, expressing satisfaction with unbeatable rates and affordable annual... See more

Value for money

Reviewers highlight positive aspects of value for money, frequently expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use to apply on line. Very informative Customer Service Rep when I had a question. Great Price for the type of coverage I needed. Less than a minute on hold to speak with a Representative 👍�... See more

Rated 5 out of 5 stars

Now INS was much cheaper than the original cost so found by another agency which was 1800 per year whereas NoW INS is just over 100 a year. I would highly recommend!

Rated 5 out of 5 stars

Very easy to navigate website. I had a minor issue and had to call, customer service responded in less than a minute and issue was resolved. NOW also has the best rates around.

Rated 5 out of 5 stars

I was referred to NOW by someone and it was quick and easy and clear to understand while applying for the insurance. Another had denied me, so this was a relief because we really needed it. I hope the... See more


Company details

  1. Insurance Company
  2. also in
  3. Business Insurance Company
  4. Commercial Insurance Company
  5. Insurance Agency
  6. Liability Insurance Company
  7. Personal Insurance Company

About Now Insurance Services Inc.

Written by the company

At NOW Insurance, we don’t just simplify insurance, we elevate the experience!

We believe getting insurance shouldn’t be complicated. At NOW Insurance, we deliver a faster, more refined way for healthcare professionals and small businesses to get the coverage they need, without the friction.

NOW Insurance is a modern, technology-driven insurance platform redefining how professionals access coverage. We specialize in professional and general liability insurance for healthcare providers, staffing agencies, and growing businesses that expect more from their insurance partner.

Our platform is designed for speed and precision, delivering accurate quotes in minutes while eliminating the complexity of traditional processes. Behind that technology is a dedicated team focused on providing responsive, high-quality support at every step.

Our approach to customer experience has earned industry recognition, including the 2022 Celent Model Insurer Award for Customer Experience. We’ve also maintained a Net Promoter Score above 70 for the last 5 years, with consistently strong customer effort and satisfaction scores. In 2025, NOW Insurance was ranked No. 30 in Insurance on the Inc. 5000 list, reflecting our continued growth and commitment to excellence.

Insurance made simple. Service you can trust!


Contact info

Get a Quote in Minutes!

With NOW you'll get the coverage you need at the best rate.

4.7

Excellent

TrustScore 4.5 out of 5

209 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(209)

209 reviews in the last 12 months

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Rated 1 out of 5 stars

yhey cancelled my policy within a week…

yhey cancelled my policy within a week no refundwhats going on

August 1, 2026
Now Insurance Services Inc. logo

Reply from Now Insurance Services Inc.

Omayra,

Thank you for taking the time to share your feedback. I was able to review your account and found that we received a dispute inquiry from your bank regarding the payment on 8/6/2026.

Following the dispute inquiry, the subscription was canceled while the matter is pending investigation. We understand how frustrating it can be when a policy is no longer active, and we’re sorry for any confusion this may have caused.

If the dispute was submitted in error and you would like to reinstate your coverage, we would be happy to help you explore your options for rewriting the policy. Please contact our Customer Service team at 888-585-2075, and we’ll be glad to assist you.

Thank you for giving us the opportunity to review what occurred.

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