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NOWPayments Reviews 850

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 3 out of 5 stars

Withdrawal fees aren't transparent, the documentation says a withdraw fee is just a network transaction fee, while it's being artificially inflated by the service. E.g instead of paying 10 cents for... See more

Company replied

Rated 5 out of 5 stars

I really struggled a lot to find any easiest crypto payment method for my forex trading education website and then I heard about NowPayments. It is super easy to configure, collect payments from my pr... See more

Company replied

Rated 5 out of 5 stars

Ann's support was great. She handled a wrong asset payment issue fast and efficiently. The whole interaction was less than 3 minutes. Thanks, Ann, for your superior and hard work.

Company replied

Rated 5 out of 5 stars

Great platform. Can accept payments from over 300 crypto currencies, all without the user ever leaving my web app. With transaction fees of literally ~0.2% at times, up to ~0.6%. Thank you, NOWPayment... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Service
  3. e-Commerce Service
  4. Financial Institution
  5. Money Transfer Service
  6. Non-Bank Financial Service

Written by the company

Boost your business with NOWPayments – the best crypto payment gateway for effortless payments!

NOWPayments Crypto Payment Gateway: Crypto Happens — Accept It

Written by the company

Supporting 350+ cryptocurrencies and multiple integration options, NOWPayments allows companies to accept payments, automate payouts and manage crypto transactions with minimal setup. NOWPayments provides flexible tools for businesses looking to integrate crypto payments into their operations: API, invoices, plug-ins, payment links, widgets and buttons.

Accept Crypto, Get Paid Instantly

Fast, secure, and effortless payments

2025-09-18-17-24-04 NOWPayments allows your business to start accepting crypto in minutes. Transactions are instant, reliable, and flexible, giving you full control over payments. Focus on growing your business while we handle the technical side safely and smoothly.

Contact info

Promotion box for NOWPayments

NOWPayments Affiliate Program

25% reward per transactions, 1000+ active affiliates, $1853 avg bill!

You should know

4.4

Excellent

TrustScore 4.5 out of 5

850 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I tested with 1 payment of 10.99$ and i…

I tested with 1 payment of 10.99$ and i receive 2.2$ from it. absurd hidden fees

March 14, 2026
NOWPayments logo

Reply from NOWPayments

Dear customer,

We are sorry you have been frustrated by the fees taken. We would like to point out that the fee conditions are stated on our https://nowpayments.io/pricing page.

In addition to the NOWPayments service fee (which is 0.5% or 1% of the amount depending on if conversion is necessary), network fees are also taken. These fees depend on factors such as the blockchain itself, its current workload, and the speed of processing - taken by miners, not the service. Therefore we can unfortunately not change them. But there are ways to reduce team:

- Enabling Custody to avoid the last transaction involved in payment processing and, consequently, one of the network fees.
- Enabling "fee paid by user" when creating the payment to transfer all the fees to the customer.
- Using lower-fee coins, for example USDTBSC instead of USDTTRC20.

We would love to help you better set up your account to avoid high fees. For that please reach out to us any time at support@nowpayments.io - we will gladly help.

Rated 5 out of 5 stars

Very quick setup, cheap

Very quick to setupo, i was able to make my first payment within an hour, works like a charm and very affordable in fees, recommended.

March 21, 2026
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Reply from NOWPayments

Hello! Thank you for your feedback! We’re glad to hear everything was quick to set up and working smoothly for you. We truly appreciate your recommendation!

Rated 5 out of 5 stars

works great!!

works great!!! thank you

March 18, 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Awesome! 😎 So glad everything went smoothly and you had a great experience 💙 Thanks for the love and the 5 stars!

Rated 5 out of 5 stars

Very good servis

March 12, 2026
NOWPayments logo

Reply from NOWPayments

Hello! Thank you for your kind words!
We're so glad you're satisfied with our service. Delivering a smooth and reliable experience is always our top priority.
We truly appreciate your support and are here to help anytime!

Rated 5 out of 5 stars

My experience with NOWPayments so far…

My experience with NOWPayments so far has been very pleasant, with impeccable support.

March 18, 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello! Thank you so much for your wonderful feedback!
We're delighted to hear that your experience with NOWPayments has been so pleasant and that our support team met your expectations.
Providing impeccable assistance is always our goal, and we're here for you whenever you need us.

Rated 5 out of 5 stars

Experience was great 👍 helpful and…

Experience was great 👍 helpful and excellent in service.

March 18, 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello! Thank you so much for your kind words!
We're thrilled to hear that you had a great experience with our service.
Providing helpful and excellent support is always our top priority.
We truly appreciate your feedback and are here for you whenever you need us!

Rated 1 out of 5 stars

Now payments fraud fraud fraud

Now payments generated a code copied and paste it sent payment 3 days later notified by them saying the address they provided did not belong to them. Went back to their site clicked on payment again a new address pops up so copied it tried to make Bitcoin payment again but this time it comes up as not a legit address be careful using this way of payment they're doing fraudulent stuff.

March 16, 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello! Thank you for sharing your experience, and we're truly sorry to hear about the confusion you encountered.
The address generated by our platform is intended for one-time use only, and each new payment attempt will generate a fresh address for security reasons.
We recommend reaching out to our support team directly so we can investigate and assist you personally.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Good fast throw

Good fast throw

March 16, 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello! Thank you for your feedback!
We're glad to hear that you found our service fast and efficient.
Providing a smooth and quick experience is always our goal.
We appreciate your support and are here whenever you need us!

Rated 5 out of 5 stars

Verg good service

Verg good service. I choose the wrong network for my crypto payment and they recovered my money. Amazing people.

March 15, 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello! Thank you so much for your kind words!
Our team is always dedicated to supporting our users, and it's wonderful to know we made a positive difference.
We're here for you whenever you need us!

Rated 4 out of 5 stars

Yet experimenting but they look well

March 15, 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello! Thank you for giving NOWPayments a try!
We're glad to hear that things are looking good so far.
If you ever have any questions or need assistance while experimenting, our support team is always here to help.
Happy exploring, and we hope you continue to enjoy the experience!

Rated 5 out of 5 stars

Had an amazing fast reply thank you so…

Had an amazing fast reply thank you so much Alex

March 15, 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Hello! Thank you so much for your kind words!
We're thrilled to hear that you had a great experience with our support team.
Providing fast and helpful assistance is always our priority, and we're glad we could meet your expectations.
We're here for you anytime you need us!

Rated 1 out of 5 stars

They are working with scammers.

They are working with scammers.
They dont care who's their customers, got scammed by a website using nowpayments.

March 11, 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Dear Berke Sama,

We're sorry to hear about your experience. Please rest assured we would never deal with scammers intentionally and we take such allegations seriously.
Please contact us at support@nowpayments.io with any specific concerns of your issue, so we can investigate it.

Rated 5 out of 5 stars

Best payment provider fast and easy…

Best payment provider fast and easy well trusted

March 2, 2026
NOWPayments logo

Reply from NOWPayments

Hello!
Thank you for your kind feedback! We’re glad to hear that you find our platform fast, easy to use, and trustworthy. Providing a reliable and seamless payment experience is our top priority, and it’s great to know that our efforts are making a positive impact.
We truly appreciate your support and thank you for choosing our service!

Rated 4 out of 5 stars

I recently started using NowPayments…

I recently started using NowPayments for my business, and so far my experience has been positive. The setup process was simple and straightforward, which made it easy to integrate cryptocurrency payments into my platform.

After integrating the service, I was happy to receive my first sale through NowPayments. The transaction process worked smoothly, and everything was processed without any issues. It’s encouraging to see that the payment system functions as expected.

One of the things I appreciate is that NowPayments supports multiple cryptocurrencies and provides flexible integration options. This makes it convenient for businesses that want to accept crypto payments without dealing with complicated setups.

Since I’ve just started using the platform, it’s still early to give a long-term verdict. However, my initial experience has been good, and I’m looking forward to seeing how it performs as my business grows in the future.

March 4, 2026
NOWPayments logo

Reply from NOWPayments

Hello!
Thank you for taking the time to share such detailed feedback about your experience with NOWPayments. We’re glad to hear that the setup and integration process was straightforward and that your first transaction through the platform went smoothly. It’s always great to see businesses successfully begin accepting cryptocurrency payments.
We’re also pleased that the variety of supported cryptocurrencies and flexible integration options have been helpful for your needs. Our goal is to make crypto payments accessible and simple for businesses of all sizes.
Since you’re just getting started, please know that our team is always here if you have any questions or need assistance as your business grows.
We truly appreciate your trust and look forward to supporting you on your journey with crypto payments!

Rated 5 out of 5 stars

easiest crypto payment rails

March 7, 2026
Unprompted review
NOWPayments logo

Reply from NOWPayments

Dear Alex,

We really appreciate your feedback and the fact that you are satisfied with NOWPayments! It's important for us that integration is straightforward, consistent and secure. We will gladly continue working to keep up the quality experience and serve you in the best way we can!

If you ever need assistance, please feel free to ask us at support@nowpayments.io!

Trustpilot is assessing this review in accordance with our flagging process.

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